Michael Chihlas 7a36aeb410 feat(l1): internal_ticket_service with CRUD + status transitions ...

create_ticket, update_status (sets resolved_at on resolve), get_ticket,
list_tickets_for_account (status filter, account-scoped), promote_to_psa.
Used by L1 intake when account has no PSA integration configured.

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>

2026-05-28 13:11:21 -04:00

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