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resolutionflow/backend
Michael Chihlas 995a0c1d2e
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fix(psa): use schedule entries for ticket co-assignees (CW canonical pattern)
The previous implementation PATCHed the `resources` string directly, which CW
silently ignores because `resources` is a server-derived read-only field (it's
populated from schedule entries of type/id=4, not freely writable).

Per CW docs (openapi line 70949): "Please use the
/schedule/entries?conditions=type/id=4 AND objectId={id} endpoint".

Behavior per spec:
- No owner + assign user → set owner (existing behavior kept)
- Has owner + assign different user → POST /schedule/entries with type/id=4,
  member, objectId; owner untouched
- User already assigned (owner or schedule entry) → idempotent no-op
- Remove owner → clear owner (existing behavior kept)
- Remove co-assignee → DELETE /schedule/entries/{entry_id}
- list_resources now merges owner + schedule-entry members, deduped by id

Required CW security role permission on the API member:
- Service > Resource Scheduling > Add/Inquire/Delete

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-17 00:34:18 +00:00
..

Troubleshooting Decision Tree - Backend API

FastAPI backend for the Troubleshooting Decision Tree application.

Quick Start

1. Set up Python environment

cd backend
python -m venv venv

# Windows
venv\Scripts\activate

# macOS/Linux
source venv/bin/activate

pip install -r requirements.txt

2. Start PostgreSQL database

Using Docker:

docker-compose up -d

Or install PostgreSQL locally and create a database:

CREATE DATABASE decision_tree;

3. Configure environment

Copy the example env file and update as needed:

cp .env.example .env

4. Run database migrations

alembic upgrade head

5. Start the server

uvicorn app.main:app --reload --host 0.0.0.0 --port 8000

The API will be available at:

API Endpoints

Authentication

  • POST /api/v1/auth/register - Register new user
  • POST /api/v1/auth/login - Login (form data)
  • POST /api/v1/auth/login/json - Login (JSON body)
  • POST /api/v1/auth/refresh - Refresh token
  • GET /api/v1/auth/me - Get current user
  • POST /api/v1/auth/logout - Logout

Trees

  • GET /api/v1/trees - List all trees
  • GET /api/v1/trees/categories - List categories
  • GET /api/v1/trees/search?q=query - Search trees
  • GET /api/v1/trees/{id} - Get specific tree
  • POST /api/v1/trees - Create tree (engineer/admin)
  • PUT /api/v1/trees/{id} - Update tree (engineer/admin)
  • DELETE /api/v1/trees/{id} - Delete tree (admin)

Sessions

  • GET /api/v1/sessions - List user's sessions
  • GET /api/v1/sessions/{id} - Get specific session
  • POST /api/v1/sessions - Start new session
  • PUT /api/v1/sessions/{id} - Update session
  • POST /api/v1/sessions/{id}/complete - Complete session
  • POST /api/v1/sessions/{id}/export - Export session

Development

Create new migration

alembic revision --autogenerate -m "description"

Run migrations

alembic upgrade head

Rollback migration

alembic downgrade -1

Project Structure

backend/
├── alembic/              # Database migrations
│   └── versions/
├── app/
│   ├── api/
│   │   ├── endpoints/    # API route handlers
│   │   ├── deps.py       # Dependencies (auth, etc.)
│   │   └── router.py     # Main router
│   ├── core/
│   │   ├── config.py     # Settings
│   │   ├── database.py   # DB connection
│   │   └── security.py   # JWT, password hashing
│   ├── models/           # SQLAlchemy models
│   ├── schemas/          # Pydantic schemas
│   └── main.py           # FastAPI app
├── tests/
├── alembic.ini
├── docker-compose.yml
├── requirements.txt
└── README.md