379 lines
7.6 KiB
HTML
379 lines
7.6 KiB
HTML
<!DOCTYPE html>
|
|
<html lang="en">
|
|
<head>
|
|
<meta charset="UTF-8">
|
|
<style>
|
|
{% if has_custom_logo %}
|
|
@page {
|
|
size: A4;
|
|
margin: 2cm;
|
|
@bottom-right {
|
|
content: "Powered by ResolutionFlow";
|
|
font-size: 8pt;
|
|
color: #999;
|
|
}
|
|
@bottom-left {
|
|
content: "Generated {{ generated_at }}";
|
|
font-size: 8pt;
|
|
color: #999;
|
|
}
|
|
}
|
|
{% else %}
|
|
@page {
|
|
size: A4;
|
|
margin: 2cm;
|
|
@bottom-left {
|
|
content: "Generated {{ generated_at }}";
|
|
font-size: 8pt;
|
|
color: #999;
|
|
}
|
|
}
|
|
{% endif %}
|
|
|
|
* {
|
|
margin: 0;
|
|
padding: 0;
|
|
box-sizing: border-box;
|
|
}
|
|
|
|
body {
|
|
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
|
|
color: #1a1a2e;
|
|
background: #ffffff;
|
|
font-size: 10pt;
|
|
line-height: 1.5;
|
|
}
|
|
|
|
/* --- Header --- */
|
|
.header {
|
|
display: flex;
|
|
justify-content: space-between;
|
|
align-items: flex-start;
|
|
margin-bottom: 24px;
|
|
padding-bottom: 16px;
|
|
border-bottom: 3px solid #06b6d4;
|
|
}
|
|
|
|
.header-left {
|
|
flex: 1;
|
|
}
|
|
|
|
.report-type {
|
|
font-size: 8pt;
|
|
text-transform: uppercase;
|
|
letter-spacing: 0.1em;
|
|
color: #06b6d4;
|
|
font-weight: 600;
|
|
margin-bottom: 4px;
|
|
}
|
|
|
|
.flow-title {
|
|
font-size: 18pt;
|
|
font-weight: 700;
|
|
color: #1a1a2e;
|
|
margin-bottom: 4px;
|
|
}
|
|
|
|
.company-name {
|
|
font-size: 10pt;
|
|
color: #666;
|
|
}
|
|
|
|
.header-logo {
|
|
flex-shrink: 0;
|
|
margin-left: 24px;
|
|
}
|
|
|
|
.header-logo img {
|
|
max-width: 120px;
|
|
max-height: 60px;
|
|
object-fit: contain;
|
|
}
|
|
|
|
/* --- Metadata Grid --- */
|
|
.metadata-grid {
|
|
display: grid;
|
|
grid-template-columns: 1fr 1fr 1fr;
|
|
gap: 12px;
|
|
margin-bottom: 24px;
|
|
padding: 16px;
|
|
background: #f8fafc;
|
|
border-radius: 8px;
|
|
border: 1px solid #e2e8f0;
|
|
}
|
|
|
|
.meta-item {
|
|
display: flex;
|
|
flex-direction: column;
|
|
}
|
|
|
|
.meta-label {
|
|
font-size: 7pt;
|
|
text-transform: uppercase;
|
|
letter-spacing: 0.08em;
|
|
color: #94a3b8;
|
|
font-weight: 600;
|
|
margin-bottom: 2px;
|
|
}
|
|
|
|
.meta-value {
|
|
font-size: 10pt;
|
|
color: #1a1a2e;
|
|
font-weight: 500;
|
|
}
|
|
|
|
.outcome-resolved {
|
|
color: #059669;
|
|
font-weight: 700;
|
|
}
|
|
|
|
.outcome-escalated {
|
|
color: #d97706;
|
|
font-weight: 700;
|
|
}
|
|
|
|
.outcome-workaround {
|
|
color: #2563eb;
|
|
font-weight: 700;
|
|
}
|
|
|
|
.outcome-unresolved {
|
|
color: #dc2626;
|
|
font-weight: 700;
|
|
}
|
|
|
|
/* --- Section Headers --- */
|
|
.section-title {
|
|
font-size: 12pt;
|
|
font-weight: 700;
|
|
color: #1a1a2e;
|
|
margin-bottom: 12px;
|
|
padding-bottom: 6px;
|
|
border-bottom: 2px solid #06b6d4;
|
|
}
|
|
|
|
/* --- Summary --- */
|
|
.summary {
|
|
margin-bottom: 24px;
|
|
}
|
|
|
|
.summary-text {
|
|
font-size: 10pt;
|
|
color: #334155;
|
|
line-height: 1.6;
|
|
white-space: pre-wrap;
|
|
}
|
|
|
|
/* --- Troubleshooting Path Timeline --- */
|
|
.timeline {
|
|
margin-bottom: 24px;
|
|
}
|
|
|
|
.timeline-step {
|
|
display: flex;
|
|
align-items: flex-start;
|
|
margin-bottom: 8px;
|
|
position: relative;
|
|
padding-left: 24px;
|
|
}
|
|
|
|
.timeline-step::before {
|
|
content: "";
|
|
position: absolute;
|
|
left: 5px;
|
|
top: 6px;
|
|
width: 10px;
|
|
height: 10px;
|
|
background: #06b6d4;
|
|
border-radius: 50%;
|
|
}
|
|
|
|
.timeline-step::after {
|
|
content: "";
|
|
position: absolute;
|
|
left: 9px;
|
|
top: 18px;
|
|
width: 2px;
|
|
height: calc(100% + 0px);
|
|
background: #e2e8f0;
|
|
}
|
|
|
|
.timeline-step:last-child::after {
|
|
display: none;
|
|
}
|
|
|
|
.step-content {
|
|
flex: 1;
|
|
padding-bottom: 8px;
|
|
}
|
|
|
|
.step-title {
|
|
font-size: 10pt;
|
|
font-weight: 600;
|
|
color: #1a1a2e;
|
|
}
|
|
|
|
.step-decision {
|
|
font-size: 9pt;
|
|
color: #06b6d4;
|
|
font-weight: 500;
|
|
margin-top: 2px;
|
|
}
|
|
|
|
.step-notes {
|
|
font-size: 9pt;
|
|
color: #64748b;
|
|
font-style: italic;
|
|
margin-top: 2px;
|
|
}
|
|
|
|
.step-duration {
|
|
font-size: 8pt;
|
|
color: #94a3b8;
|
|
margin-top: 2px;
|
|
}
|
|
|
|
/* --- Supporting Data --- */
|
|
.supporting-data {
|
|
margin-bottom: 24px;
|
|
}
|
|
|
|
.supporting-item {
|
|
margin-bottom: 16px;
|
|
break-inside: avoid;
|
|
border: 1px solid #e2e8f0;
|
|
border-radius: 8px;
|
|
overflow: hidden;
|
|
}
|
|
|
|
.supporting-item-label {
|
|
font-size: 9pt;
|
|
font-weight: 600;
|
|
color: #1a1a2e;
|
|
padding: 8px 12px;
|
|
background: #f8fafc;
|
|
border-bottom: 1px solid #e2e8f0;
|
|
}
|
|
|
|
.supporting-item-content {
|
|
padding: 12px;
|
|
}
|
|
|
|
.code-block {
|
|
font-family: "JetBrains Mono", "Fira Code", "Consolas", monospace;
|
|
font-size: 8pt;
|
|
line-height: 1.5;
|
|
background: #f1f5f9;
|
|
padding: 12px;
|
|
border-radius: 4px;
|
|
white-space: pre-wrap;
|
|
word-break: break-all;
|
|
color: #334155;
|
|
}
|
|
|
|
.screenshot-img {
|
|
max-width: 100%;
|
|
height: auto;
|
|
border-radius: 4px;
|
|
}
|
|
</style>
|
|
</head>
|
|
<body>
|
|
|
|
<!-- Header -->
|
|
<div class="header">
|
|
<div class="header-left">
|
|
<div class="report-type">{{ report_type }}</div>
|
|
<div class="flow-title">{{ flow_title }}</div>
|
|
{% if company_name %}
|
|
<div class="company-name">{{ company_name }}</div>
|
|
{% endif %}
|
|
</div>
|
|
{% if logo_data %}
|
|
<div class="header-logo">
|
|
<img src="data:{{ logo_content_type }};base64,{{ logo_data }}" alt="Logo">
|
|
</div>
|
|
{% endif %}
|
|
</div>
|
|
|
|
<!-- Metadata Grid -->
|
|
<div class="metadata-grid">
|
|
<div class="meta-item">
|
|
<span class="meta-label">Engineer</span>
|
|
<span class="meta-value">{{ engineer_name or "N/A" }}</span>
|
|
</div>
|
|
<div class="meta-item">
|
|
<span class="meta-label">Client</span>
|
|
<span class="meta-value">{{ client_name or "N/A" }}</span>
|
|
</div>
|
|
<div class="meta-item">
|
|
<span class="meta-label">Ticket #</span>
|
|
<span class="meta-value">{{ ticket_number or "N/A" }}</span>
|
|
</div>
|
|
<div class="meta-item">
|
|
<span class="meta-label">Date</span>
|
|
<span class="meta-value">{{ session_date }}</span>
|
|
</div>
|
|
<div class="meta-item">
|
|
<span class="meta-label">Duration</span>
|
|
<span class="meta-value">{{ duration }}</span>
|
|
</div>
|
|
<div class="meta-item">
|
|
<span class="meta-label">Outcome</span>
|
|
<span class="meta-value {{ outcome_class }}">{{ outcome_display }}</span>
|
|
</div>
|
|
</div>
|
|
|
|
<!-- Summary -->
|
|
{% if summary %}
|
|
<div class="summary">
|
|
<div class="section-title">Summary</div>
|
|
<div class="summary-text">{{ summary }}</div>
|
|
</div>
|
|
{% endif %}
|
|
|
|
<!-- Troubleshooting Path -->
|
|
{% if steps %}
|
|
<div class="timeline">
|
|
<div class="section-title">Troubleshooting Path</div>
|
|
{% for step in steps %}
|
|
<div class="timeline-step">
|
|
<div class="step-content">
|
|
<div class="step-title">{{ loop.index }}. {{ step.title }}</div>
|
|
{% if step.decision %}
|
|
<div class="step-decision">{{ step.decision }}</div>
|
|
{% endif %}
|
|
{% if step.notes %}
|
|
<div class="step-notes">{{ step.notes }}</div>
|
|
{% endif %}
|
|
{% if step.duration %}
|
|
<div class="step-duration">{{ step.duration }}</div>
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
{% endfor %}
|
|
</div>
|
|
{% endif %}
|
|
|
|
<!-- Supporting Data -->
|
|
{% if supporting_data %}
|
|
<div class="supporting-data">
|
|
<div class="section-title">Supporting Data</div>
|
|
{% for item in supporting_data %}
|
|
<div class="supporting-item">
|
|
<div class="supporting-item-label">{{ item.label }}</div>
|
|
<div class="supporting-item-content">
|
|
{% if item.data_type == "screenshot" %}
|
|
<img class="screenshot-img" src="data:{{ item.content_type or 'image/png' }};base64,{{ item.content }}" alt="{{ item.label }}">
|
|
{% else %}
|
|
<div class="code-block">{{ item.content }}</div>
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
{% endfor %}
|
|
</div>
|
|
{% endif %}
|
|
|
|
</body>
|
|
</html>
|