Widens AIProvider.generate_json / generate_text / generate_text_stream
signatures to accept `system_prompt: str | list[SystemBlock]`:
- `str` (the existing call shape): passes through uncached, unchanged
behavior. Every existing caller stays on the uncached path — no silent
behavior change.
- `list[SystemBlock]`: enables Anthropic prompt caching via structured
system blocks. Caller-authored `cache_control` is honored verbatim
(policy α); if no block carries it, the provider applies
`cache_control: {"type": "ephemeral"}` to the first block only.
Gemini ignores cache_control and concatenates list entries into one
system string — the widened signature is strictly additive on that path.
Adds `anthropic.cache` structured-log telemetry: on every Anthropic
response (streaming included, via `stream.get_final_message()`), logs
`cache_read_input_tokens` and `cache_creation_input_tokens`. Telemetry
failure in streaming is swallowed so the user-facing stream never breaks.
Verification deferred: cannot run from code-server (no Python, no DB,
no dev env). TODO(phase0-verify) left inline in the module docstring.
First verification task on the new dev environment is to hit any
FlowPilot endpoint twice within 5 minutes and confirm the second call
shows cache_read_input_tokens > 0 in the `anthropic.cache` log event.
If verification fails, that's a debug task on the new env — not a
blocker for continuing Phase 0.2/0.3/0.4.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Emits structured `mcp.turn` log events on every Anthropic-path chat turn,
capturing whether MCP was wired in (mcp_available), whether the model
actually invoked an MCP tool (mcp_invoked), which tool names fired,
and whether the silent retry-without-MCP fallback was triggered.
Adds a separate `mcp.fallback` event with error type/message for
fallback occurrences.
Establishes baseline data for deciding whether MCP investment is earning
its keep before Phase 2+ expands the product footprint. Scope: the one
MCP-using code path (`_call_anthropic_cached`) — not a general
instrumentation layer.
No new dependencies, no schema changes, no behavior change. Standard
library `logging` is the sink; PostHog is not wired on the backend.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Brings the locked FlowPilot migration design onto the branch that will
implement it. Includes the annotated target UI mockups (primary session
view + three Script Generator integration states) and the superseded
FLOWPILOT-AND-RESOLUTIONASSIST.md for historical reference.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
The previous implementation PATCHed the `resources` string directly, which CW
silently ignores because `resources` is a server-derived read-only field (it's
populated from schedule entries of type/id=4, not freely writable).
Per CW docs (openapi line 70949): "Please use the
/schedule/entries?conditions=type/id=4 AND objectId={id} endpoint".
Behavior per spec:
- No owner + assign user → set owner (existing behavior kept)
- Has owner + assign different user → POST /schedule/entries with type/id=4,
member, objectId; owner untouched
- User already assigned (owner or schedule entry) → idempotent no-op
- Remove owner → clear owner (existing behavior kept)
- Remove co-assignee → DELETE /schedule/entries/{entry_id}
- list_resources now merges owner + schedule-entry members, deduped by id
Required CW security role permission on the API member:
- Service > Resource Scheduling > Add/Inquire/Delete
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Previous `resources`-string PATCH was silently ignored by CW — the
`resources` field is server-derived from the ticket's owner + schedule
entries, not freely writable. Status PATCH could also silently no-op
when a cross-board status id was sent.
- add_resource: when the ticket is unassigned, set the `owner`
MemberReference (the canonical writable primary-assignee field).
If already owned by someone else, append the identifier to the
`resources` co-assignee string best-effort.
- remove_resource: clear `owner` (with remove→replace:null fallback) if
the target is the current owner, otherwise strip from `resources`.
- list_resources: merge owner + resources string, deduped by member id,
so the UI reflects both single-owner and multi-resource assignments.
- update_ticket_status: verify CW applied the status by comparing the
response body's status.id — raises PSAError with a clear message when
CW silently rejects the change (e.g., status invalid for ticket's
board), instead of reporting spurious success.
- Frontend: surface the backend error detail in the toast so users see
the real reason instead of a generic "Failed to update" message.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Status update was returning only new_status (string) and the parent list's
onStatusUpdated only set status_name. The <select> was bound to status_id,
which never changed — so it visually reverted to the old status even though
the PATCH succeeded.
- Backend: include new_status_id in the status-update response.
- Panel: own currentStatusId/currentStatusName state so the select reflects
the change immediately and survives stale parent snapshots.
- Parent list: update status_id on both the row and selectedTicket so the
list row stays in sync when the panel stays open.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
- Status filter: aggregate statuses across all boards (deduped by name)
when no board is selected. Backend accepts status_name and filters by
status/name so the same status matches across boards.
- Resource assignment: CW has no /service/tickets/{id}/members endpoint —
assignees live in the ticket's comma-separated `resources` string field.
Rewrote list/add/remove to read/PATCH that field via member identifier.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
- Apply company_id filter in CW search_tickets conditions (was silently ignored)
- Sanitize query string to strip single quotes before CW condition interpolation
- Add psaError state to TicketsPage for permissions error surfacing
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Add GET /boards/{board_id}/statuses endpoint — direct board-to-statuses lookup
without ticket roundabout; used by filter bar and new ticket form
- Fix TicketsPage and NewTicketModal to call getBoardStatuses(board_id) instead
of misusing getTicketStatuses(ticket_id) with a board_id value
- Fix list_members auth: was require_account_owner (owner/super_admin only) —
changed to require_engineer_or_admin so engineers can see member list for
ticket assignment
- list_members: return [] on PSAError instead of 502 (Lesson 111 pattern)
- get_ticket_statuses: return [] on PSAError instead of 502
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- list_resources: return [] on PSAError instead of 502 — stops global interceptor
toast when CW API key lacks ticket members permission (Lesson 111)
- list_boards/list_priorities: add warning logging so Railway logs reveal the
root cause when CW permissions are missing
- TicketsPage: derive board options from ticket search results when listBoards
returns empty (CW permissions fallback)
- TicketFilterBar: replace assignment <select> with searchable member picker —
fixed options (All/Mine/Unassigned) + text-filtered member dropdown
- TicketQueue: remove Load More / infinite scroll; page now exists at /tickets
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketDetailHeader: Display ticket info with status dropdown
- TicketNotesFeed: Chronological list of ticket notes with internal flag
- TicketAddNote: Form to add notes (requires linked session)
- TicketConfigs: Display related configurations/devices
- TicketRelated: List of related tickets as clickable buttons
All components use type-safe imports from psaContext and integrations APIs.
Styling follows design system (flat dark theme, electric blue accent, Tailwind v4).
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Add Tickets page route to router with lazy loading and code splitting.
Add Tickets navigation entry to sidebar in RESOLVE section for both
icon rail and pinned layouts.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Create frontend/src/api/tickets.ts with ticketsApi (resources, status, create, ai-parse, priorities, search)
- Update integrationsApi.searchTickets and searchTicketsQueue return types from PSATicketSearchResult[] to TicketListResponse
- Fix TicketQueue.tsx to use results.items (append/set) and results.items.length for pagination check
- Fix TicketPickerModal.tsx to use results.items when setting search results
- Export ticketsApi from api/index.ts
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Replace false claim about linkedTicket state with explicit fetch step on modal open
- Remove MyQueueWidget references; TicketQueue is the existing component being updated
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Explicitly call out search_tickets breaking change and all existing callers
- Fix [ACTIONS] marker to use JSON array format matching existing parser
- Route system prompt change to assistant_chat_service.py, not flowpilot_engine
- Pivot detail panel hydration to existing getTicketContext + listResources
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- flowpilot_engine: pass account_id at all 5 AISessionStep instantiation
sites (_create_step_from_parsed x3, briefing step, status update step).
Phase 4 RLS blocked every INSERT with NULL account_id — this broke all
new FlowPilot sessions since the Phase 4 migration was applied.
- integrations: list_boards returns [] on PSAError instead of 502, stopping
the spurious 'Server error' toast on dashboard load (boards are optional).
- client.ts: 5xx global toast now shows backend detail when available.
- useFlowPilotSession: startSession extracts backend detail for error state;
suppresses duplicate toast for 5xx (global interceptor already handles it).
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
CW resources field is a plain string of member identifiers (login names),
not a navigable object. resources/member/id was invalid syntax causing 403.
Now resolves the CW member identifier from the cached member list and
uses: resources contains '{identifier}' which is the correct condition.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Requires CW API member security role to have All scope on Service Tickets.
owner/id was incorrect for workflows using resources-based assignment.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
resources/member/id requires All scope on Service Tickets security role.
owner/id (primary assignee) works with standard Mine scope.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Add PSABoard type + list_boards() to CW provider (cached 1h)
- Extend search_tickets with assigned_to_me, unassigned, board_ids, page, page_size
- New GET /integrations/psa/boards endpoint
- New TicketQueue dashboard component: My Tickets / Unassigned tabs,
multi-select board filter, Load more pagination, Start Session per ticket
- Add TicketQueue to QuickStartPage after active sessions
- FlowPilotSessionPage auto-starts with ticket context when navigated
from TicketQueue (psaTicketId + psaTicket in location.state)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
