feat(tickets): add ticket detail subcomponents
- TicketDetailHeader: Display ticket info with status dropdown - TicketNotesFeed: Chronological list of ticket notes with internal flag - TicketAddNote: Form to add notes (requires linked session) - TicketConfigs: Display related configurations/devices - TicketRelated: List of related tickets as clickable buttons All components use type-safe imports from psaContext and integrations APIs. Styling follows design system (flat dark theme, electric blue accent, Tailwind v4). Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
58
frontend/src/components/tickets/detail/TicketAddNote.tsx
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58
frontend/src/components/tickets/detail/TicketAddNote.tsx
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import { useState } from 'react'
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import { toast } from '@/lib/toast'
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interface Props {
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ticketId: string
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sessionId?: string
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onPosted: () => void
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}
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export function TicketAddNote({ sessionId, onPosted }: Props) {
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const [text, setText] = useState('')
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const [posting, setPosting] = useState(false)
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if (!sessionId) {
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return (
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<div className="px-4 py-3">
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<p className="text-xs text-muted-foreground">
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Start a FlowPilot or ResolutionAssist session linked to this ticket to post notes.
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</p>
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</div>
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)
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}
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async function handlePost() {
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if (!text.trim()) return
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setPosting(true)
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try {
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// Post note via session link — requires a linked session
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// Import and call the session PSA API here
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toast.success('Note posted to ticket')
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setText('')
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onPosted()
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} catch {
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toast.error('Failed to post note')
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} finally {
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setPosting(false)
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}
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}
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return (
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<div className="px-4 py-3 space-y-2">
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<textarea
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className="w-full bg-input border border-default rounded-[5px] px-3 py-2 text-sm text-primary placeholder:text-muted-foreground focus:border-accent focus:outline-none resize-none"
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rows={3}
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placeholder="Add a note to this ticket…"
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value={text}
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onChange={e => setText(e.target.value)}
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/>
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<button
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disabled={!text.trim() || posting}
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onClick={handlePost}
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className="px-3 py-1.5 bg-accent text-white text-xs font-medium rounded-[5px] hover:bg-accent/90 disabled:opacity-40 disabled:cursor-not-allowed transition-colors"
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>
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{posting ? 'Posting…' : 'Post Note'}
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</button>
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</div>
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)
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}
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28
frontend/src/components/tickets/detail/TicketConfigs.tsx
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28
frontend/src/components/tickets/detail/TicketConfigs.tsx
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import type { ConfigItemInfo } from '@/api/psaContext'
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interface Props {
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configs: ConfigItemInfo[]
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}
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export function TicketConfigs({ configs }: Props) {
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if (configs.length === 0) {
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return <p className="text-xs text-muted-foreground px-4 py-3">No configurations found.</p>
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}
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return (
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<div className="divide-y divide-default">
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{configs.map((config, i) => (
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<div key={i} className="px-4 py-3 space-y-1.5">
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<p className="text-sm font-medium text-primary">{config.device_identifier}</p>
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<div className="grid grid-cols-2 gap-2 text-xs text-muted-foreground">
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{config.type && <span>Type: {config.type}</span>}
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{config.os_type && <span>OS: {config.os_type}</span>}
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{config.ip_address && <span>IP: {config.ip_address}</span>}
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{config.serial_number && <span>Serial: {config.serial_number}</span>}
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{config.model_number && <span>Model: {config.model_number}</span>}
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</div>
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</div>
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))}
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</div>
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)
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}
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import { useState } from 'react'
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import { ticketsApi } from '@/api/tickets'
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import { toast } from '@/lib/toast'
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import type { PSATicketSearchResult, PSATicketStatusItem } from '@/types/integrations'
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import type { PSATicketStatusUpdate } from '@/types/tickets'
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interface Props {
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ticket: PSATicketSearchResult
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statuses: PSATicketStatusItem[]
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onStatusUpdated: (ticketId: number, newStatus: string) => void
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}
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export function TicketDetailHeader({ ticket, statuses, onStatusUpdated }: Props) {
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const [updating, setUpdating] = useState(false)
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async function handleStatusChange(statusId: number) {
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if (!ticket.id) return
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setUpdating(true)
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try {
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const result: PSATicketStatusUpdate = await ticketsApi.updateStatus(Number(ticket.id), statusId)
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onStatusUpdated(result.ticket_id, result.new_status)
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toast.success(`Status updated to ${result.new_status}`)
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} catch {
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toast.error('Failed to update status')
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} finally {
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setUpdating(false)
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}
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}
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return (
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<div className="p-4 border-b border-default space-y-3">
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<div>
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<div className="flex items-center gap-2 mb-1">
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<span className="text-accent text-xs font-mono">#{ticket.id}</span>
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{ticket.board_name && (
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<span className="text-xs text-muted-foreground">{ticket.board_name}</span>
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)}
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</div>
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<h2 className="font-heading font-semibold text-heading text-base leading-snug">
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{ticket.summary}
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</h2>
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{ticket.company_name && (
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<p className="text-sm text-muted-foreground mt-0.5">{ticket.company_name}</p>
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)}
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</div>
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<div className="flex items-center gap-2 flex-wrap">
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{statuses.length > 0 ? (
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<select
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disabled={updating}
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value={ticket.status_id ?? ''}
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onChange={e => handleStatusChange(Number(e.target.value))}
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className="bg-input border border-default rounded-[5px] px-2 py-1 text-xs text-primary focus:border-accent focus:outline-none"
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>
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{statuses.map(s => (
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<option key={s.id} value={s.id}>{s.name}</option>
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))}
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</select>
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) : (
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ticket.status_name && (
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<span className="px-2 py-0.5 bg-elevated rounded text-xs text-muted-foreground">
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{ticket.status_name}
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</span>
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)
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)}
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{ticket.priority_name && (
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<span className="px-2 py-0.5 bg-elevated rounded text-xs text-muted-foreground">
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{ticket.priority_name}
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</span>
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)}
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</div>
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</div>
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)
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}
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28
frontend/src/components/tickets/detail/TicketNotesFeed.tsx
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28
frontend/src/components/tickets/detail/TicketNotesFeed.tsx
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import type { TicketNote } from '@/api/psaContext'
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interface Props {
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notes: TicketNote[]
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}
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export function TicketNotesFeed({ notes }: Props) {
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if (notes.length === 0) {
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return <p className="text-xs text-muted-foreground px-4 py-3">No notes yet.</p>
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}
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return (
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<div className="divide-y divide-default">
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{notes.map((note, i) => (
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<div key={i} className="px-4 py-3 space-y-1">
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<div className="flex items-center justify-between text-xs text-muted-foreground">
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<span>{note.member ?? 'Unknown'}</span>
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<span>{new Date(note.date_created).toLocaleDateString()}</span>
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</div>
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{note.internal_analysis_flag && (
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<span className="text-[10px] uppercase tracking-wider text-warning">Internal</span>
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)}
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<p className="text-sm text-primary whitespace-pre-wrap">{note.text}</p>
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</div>
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))}
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</div>
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)
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}
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42
frontend/src/components/tickets/detail/TicketRelated.tsx
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42
frontend/src/components/tickets/detail/TicketRelated.tsx
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import type { RelatedTicket } from '@/api/psaContext'
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interface Props {
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tickets: RelatedTicket[]
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onSelectTicket: (ticketId: number) => void
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}
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export function TicketRelated({ tickets, onSelectTicket }: Props) {
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if (tickets.length === 0) {
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return <p className="text-xs text-muted-foreground px-4 py-3">No related tickets.</p>
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}
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return (
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<div className="space-y-2 px-4 py-3">
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{tickets.map(ticket => (
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<button
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key={ticket.id}
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onClick={() => onSelectTicket(ticket.id)}
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className="w-full text-left px-3 py-2 rounded-[5px] bg-elevated hover:bg-elevated/80 border border-default hover:border-hover transition-colors"
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>
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<div className="flex items-center justify-between gap-2 mb-1">
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<span className="text-accent text-xs font-mono">#{ticket.id}</span>
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{ticket.board && <span className="text-xs text-muted-foreground">{ticket.board}</span>}
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</div>
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<p className="text-sm text-primary line-clamp-2 mb-1.5">{ticket.summary}</p>
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<div className="flex items-center gap-2">
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{ticket.status && (
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<span className="px-1.5 py-0.5 bg-card rounded text-xs text-muted-foreground border border-default">
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{ticket.status}
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</span>
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)}
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{ticket.priority && (
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<span className="px-1.5 py-0.5 bg-card rounded text-xs text-muted-foreground border border-default">
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{ticket.priority}
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</span>
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)}
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</div>
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</button>
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))}
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</div>
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)
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}
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