Commit Graph

509 Commits

Author SHA1 Message Date
8879f96fbf fix(pilot): drop sticky section headers in task lane
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Each lane section (What we know, Questions, Diagnostic Checks, Suggested
fix) had its own `position: sticky; top: 0` header. As the engineer
scrolled past a section, that section's header would pin until the
section's bottom edge cleared the viewport, producing an "orphaned"
label floating over unrelated content below. Headers now scroll with
their content — in a 340px-wide lane the affordance was negative value.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 16:01:14 -04:00
8a242f5db9 feat(pilot): Phase 7 — polish (loading/empty states, shortcuts, responsive drawer)
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- WhatWeKnow shows a "synthesizing" indicator + skeleton pulse while the
  chat cycle is in-flight; task-lane header mirrors the signal with a
  "thinking" pip so engineers know the AI is still working.
- Quiet-state hint when the lane is open (facts exist) but no open
  questions, checks, or active fix — keeps the surface from looking
  "finished" when the AI is about to follow up.
- Keyboard shortcuts: ⌘↵/Ctrl+↵ send in the composer (plain Enter still
  sends), ⌘G toggles the Script Generator panel for the active fix,
  `?` opens a new ShortcutsHelpOverlay listing all bindings. ⌘K palette
  was already wired in TopBar.
- Responsive: below 1200px the task lane collapses to a bottom drawer
  with a backdrop + a floating "Tasks ●" toggle button. TaskLane now
  takes a `variant: 'side' | 'drawer'` prop; drawer variant drops the
  resize handle and uses the shared slide-in-bottom animation.
- Build hygiene: fixed a pre-existing TS error in confirm-post error
  handling (duplicate `response` type keys) and an unused-import warning
  in TemplatizePrompt.

Verified: `npx tsc -b` and `npm run build` both clean against the dev
stack; Vite HMR applied each change without errors.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 14:19:44 -04:00
4aaf57adb5 feat(pilot): Phase 6 — post-resolve templatize prompt + draft accept/reject
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Closes the loop on the Phase 5 "Run now, templatize after resolve" path.
After a session resolves, drafts queued by the three-option dialog surface
as a modal that lets the engineer review the AI-proposed parameterization
and either save as a reusable team template or skip. A "don't ask again"
toggle writes to account_settings.preferences so the next resolve won't
pop the modal.

Backend:
- /api/v1/draft-templates:
  * GET — list account drafts (pending_only default true; pass false for
    audit view including accepted/rejected)
  * GET /{id} — single draft
  * POST /{id}/accept — promotes to a new script_templates row with
    source_session_id / source_user_id / source_ticket_ref populated
    (drives the Script Library "generated from CW #X · resolved by Y"
    provenance chip). Draft flips to status=accepted,
    promoted_template_id set, resolved_at stamped. 409 on re-accept /
    already-rejected. 400 on unknown category_id.
  * POST /{id}/reject — flips to status=rejected. 409 on re-reject.
- /api/v1/accounts/me/preferences (GET/PATCH) — thin wrapper over
  AccountSettings.get_setting/set_setting. PATCH merges keys into the
  JSONB column, preserving existing keys the client didn't touch.
  Used by the "Don't ask again for this team" checkbox
  (templatize_prompt_enabled=false) and, forward-looking, by
  cw_resolved_status_id / cw_escalated_status_id from Phase 4.
- 13 tests: list filter, accept with/without edited_body, provenance
  copy-through, reject, 409 on re-accept / re-reject, 400 on unknown
  category, prefs round-trip with merge semantics.

Frontend:
- src/components/pilot/script/TemplatizePrompt.tsx — modal showing the
  drafted script with proposed parameters in the Phase 5
  ParameterizationPreview, editable name/category/description, an
  individual-parameter remove button, and the "don't ask again" opt-out.
  Accept posts to /draft-templates/{id}/accept + optionally PATCHes
  preferences. Skip posts /reject.
- src/api/draftTemplates.ts — typed client plus accountPreferencesApi.
- AssistantChatPage: after a successful Resolve (external OR local),
  fetches preferences + pending drafts for the session and queues the
  modal one draft at a time. Escalate does not trigger this flow.
- Sidebar: Scripts nav shows the pending-draft count as a badge. Fetched
  independently of the main sidebar stats so endpoint flakes don't
  break the rest of the sidebar.

Verified live 2026-04-22: seed two drafts → GET sees both pending →
accept draft A (template created, provenance CW #99123 populated) →
reject draft B → pending count drops → PATCH opt-out → GET confirms
persistence.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 02:37:49 -04:00
ddae171a37 fix(pilot): clear messages in resetSessionDerivedState — was leaking across chats
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Symptom: sidebar showed "User mjones got locked out … 0 messages" but the
conversation pane was rendering 2 messages from a different chat. The
task lane content matched what was displayed (so the AI was fine post-
prompt-sweep) — the leak was purely UI: messages from the previous chat
stayed on screen until the new chat's getSession returned.

selectChat resetSessionDerivedState() then awaits getSession before
calling setMessages(detail.conversation_messages). Between the reset
and that await, the prior chat's messages remain visible. handleNewChat
already had an explicit setMessages([]) call so it was unaffected;
selectChat did not.

Folded setMessages([]) into resetSessionDerivedState so any new chat-
switch entry point gets the wipe for free.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 02:15:39 -04:00
ce7c8ac3d5 fix(pilot): wipe full task-lane state on chat switch + extract palette event
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Two fixes from the Phase 5 shakedown:

1. Stale lane data leaking across chats. handleNewChat, sendPrefill, and
   handleResumeNew were each missed when Phase 3/5 added activeFix,
   previewKind, previewData, and scriptPanelOpen — only selectChat reset
   the full set. Result: starting a new chat while a Suggested Fix card
   was active showed the previous session's fix card (and any open
   preview/script panel) until the next backend refresh swept it.
   Consolidated all four entry points behind a single
   resetSessionDerivedState() helper so adding new lane state in future
   phases only requires touching one place.

2. CommandPalette TDZ on cold load. SCRIPTS_INLINE_QUICK_ACTION (line 66)
   referenced PILOT_INLINE_SCRIPT_PATH declared at line 94 — module-level
   evaluation hit the use before the declaration. Browser blanked with
   "Cannot access 'PILOT_INLINE_SCRIPT_PATH' before initialization".
   Moved the path const above its first use; also extracted
   PILOT_INLINE_SCRIPT_EVENT into a tiny @/lib/pilotEvents module so
   AssistantChatPage doesn't import the palette component just to read a
   string — that mixed-export pattern broke Fast Refresh ("consistent
   components exports") and added an unnecessary import edge.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 01:30:18 -04:00
fa61376303 feat(pilot): Phase 5 — inline Script Generator integration
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Wires the SuggestedFix card to an inline panel that handles both cases:
template-matched fixes open the Script Library generator with parameters
pre-filled from session context; un-matched fixes open the three-option
dialog (one_off / draft_template / build_template). The decision endpoint
records the path choice with side effects: draft_template persists a
draft_templates row via a Sonnet-driven TemplateExtractionService;
build_template returns a redirect to the Script Builder; one_off just
records the choice.

Backend:
- TemplateExtractionService: drafts a parameter schema from a concrete
  rendered script. Conservative by default ("prefer fewer parameters").
  Round-trip-validates that templated_body only references declared
  parameters; missing-key mismatch falls back to the original script
  with no params. LLM/parse failures fall back identically — the
  engineer can still create a draft and refine in the post-resolve
  prompt (Phase 6).
- /suggested-fixes/{fix_id}/decision side effects:
  * one_off → returns rendered_script (engineer's edited version or the
    fix's ai_drafted_script verbatim)
  * draft_template → same + creates draft_templates row with extracted
    params, returns draft_template_id
  * build_template → returns redirect_path=/scripts/builder?from_session=
    &fix= so the frontend can navigate to the builder pre-loaded
- 400 when a non-template fix has no ai_drafted_script (template-matched
  fixes take the dedicated /scripts/generate path, not this endpoint).
- 12 tests: TemplateExtractionService parse + fallback paths, all four
  decision branches, edited_script override, missing-script 400.

Frontend:
- src/components/pilot/script/{TemplateMatchPanel, NoTemplateDialog,
  ParameterizationPreview}.tsx — inline panels rendered in the task
  lane's bottom slot when the engineer clicks a SuggestedFix card.
- TemplateMatchPanel: loads template via /scripts/templates/{id},
  pre-fills params from fix.ai_drafted_parameters with cyan "from
  session" tags, generates via existing /scripts/generate (already
  bumps state_version on ai_session_id from Phase 3). 404 falls back
  with a clear message instead of erroring.
- NoTemplateDialog: shows the AI-drafted script with proposed parameter
  values highlighted in amber via ParameterizationPreview; three option
  cards with the middle (draft_template) flagged Recommended; inline
  edit on the script body before deciding.
- SuggestedFix card now clickable: onActivate toggles the inline panel.
- AssistantChatPage: scriptPanelOpen state + handleScriptDecision that
  navigates on build_template and toasts on the other paths. Active fix
  changes auto-close the panel so engineers don't act on stale state.
- Cmd+K → "Open inline Script Generator" palette entry surfaces only on
  /pilot/:id routes; fires a window event the chat page subscribes to.
  No Resolve shortcut added per Section 14 decision (browser ⌘R conflict).

Verified 2026-04-22 against the dev stack:
- one_off / draft_template / build_template all return the right shape
  with real Sonnet TemplateExtractionService for the draft path.
- Conservative extraction confirmed: cmdkey + Restart-Process script
  yielded zero proposed parameters as intended.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 00:15:29 -04:00
8fd2c1bac6 feat(pilot): Phase 4 — Resolve + Escalate PSA writebacks with status verification
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Wires the preview popover's Confirm & post action to ConnectWise (and,
via the provider pattern, any future PSA). Adds the parallel Escalate
flow with the handoff-oriented five-section markdown. Sessions without a
linked PSA ticket resolve/escalate locally — markdown stored, status
flipped, nothing posted externally.

Backend:
- EscalationPackageGeneratorService: Sonnet, five sections (Problem /
  What we've confirmed / What we've tried / Current hypothesis /
  Suggested next steps). Shares the preview_cache with a separate KIND
  so Resolve and Escalate previews for the same state coexist.
- PSAWritebackService: post_resolution_note (RESOLUTION note type,
  customer-visible), post_escalation_package (INTERNAL_ANALYSIS,
  handoff for the next engineer only), transition_ticket_status with
  mandatory re-fetch verification. PSAStatusVerificationError surfaces
  loudly when CW silently rejects a status change — the
  ConnectWise anti-pattern CLAUDE.md flags.
- Endpoints:
  * POST /ai-sessions/{id}/escalation-package/preview
  * POST /ai-sessions/{id}/resolution-note/post
  * POST /ai-sessions/{id}/escalation-package/post
  Outcomes: "resolved" / "escalated" with external_id + verified status,
  "resolved_local" / "escalated_local" when no PSA linked.
- Target CW status IDs live in account_settings.preferences
  (cw_resolved_status_id, cw_escalated_status_id). When unset, the post
  proceeds without a status transition — response includes a
  status_transition_skipped_reason rather than silently erroring.
- 7 tests: local-only path, PSA happy path with verified transition,
  status verification failure → 502, skipped transition when
  unconfigured, 409 on already-resolved re-post, escalate parallel path,
  internal-analysis note type enforced.

Frontend:
- ResolutionNotePreview now kind-parameterized ('resolve' | 'escalate')
  with inline edit + Confirm & post. Preview loads from the matching
  backend endpoint; posting calls the matching endpoint; outcome toast
  surfaces the verified CW status or the local-only result.
- AssistantChatPage: previewKind state replaces previewOpen; two toggle
  buttons (Preview Resolve note / Escalate instead) in the lane's bottom
  slot. handleConfirmPost dispatches by kind.

Verified 2026-04-22:
- Local-only Resolve + Escalate round-trip against the dev stack.
- Live Sonnet escalation-package preview; cache hit on repeat call
  with no state change (separate cache kind from resolution-note).
- PSA post + status-verification paths covered by mocked-provider pytest
  cases. Live CW round-trip pending a test CW instance.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 23:54:54 -04:00
7ccf4c602b fix(pilot): reorder Phase 3 useCallbacks to avoid TDZ on render
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refreshSessionDerived's dep array referenced refreshActiveFix and
schedulePreviewRefresh before they were declared. React evaluates
useCallback deps synchronously during render, so the page blew up with
"Cannot access 'refreshActiveFix' before initialization" before a single
render completed. Moved the three leaf helpers above the aggregator.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 23:44:19 -04:00
66e592096c feat(pilot): Phase 3 — Suggested fix tracking + Resolve preview with state_version cache
Adds the AI-proposed resolution path and the inline preview of the
markdown that will be posted to the customer ticket on Resolve. The
preview is keyed on (session_id, ai_sessions.state_version) so back-to-
back fetches against unchanged state hit an in-process cache instead
of paying for a Sonnet call.

Backend:
- preview_cache: in-process LRU keyed on (kind, session_id, state_version).
  No TTL — state_version is the source of truth. Soft-cap 5000 entries.
- unified_chat_service: [SUGGEST_FIX] parser (last-block-wins, JSON
  payload, confidence clamped 0-100), supersession persistence (sets
  superseded_at on prior active row), atomic state_version bump.
- ResolutionNoteGeneratorService: pulls session, facts, active fix, and
  redacted script_generations into a structured input bundle for Sonnet;
  produces the four-section markdown (Problem / What we confirmed /
  Root cause / Resolution). Sensitive script parameters redacted via
  ScriptTemplateEngine.redact_sensitive driven by the template's
  parameters_schema.
- /api/v1/ai-sessions/{id}/suggested-fixes/active — 200 with the active
  fix or 404.
- /api/v1/ai-sessions/{id}/suggested-fixes/{fix_id}/decision — records
  one_off / draft_template / build_template / dismissed; dismiss
  supersedes; bumps state_version. 409 on dismissing an already-
  superseded fix.
- /api/v1/ai-sessions/{id}/resolution-note/preview — generates or returns
  cached markdown; from_cache flag in payload signals cache hit.
- scripts.py POST /generate now bumps state_version on the linked
  ai_session_id when present (third source of preview-cache invalidation
  per Section 5.5).
- ASSISTANT_SYSTEM_PROMPT documents [SUGGEST_FIX] (when to/not to emit,
  format, supersession semantics).
- 12 tests covering the parser (well-formed, last-wins, malformed,
  confidence clamping), supersession + state_version invariant, all
  decision branches, preview cache hit-on-no-change + miss-after-write.

Frontend:
- src/components/pilot/sections/SuggestedFix.tsx — amber-accented card
  with confidence badge; dismiss action wired to the decision endpoint.
- src/components/pilot/ResolutionNotePreview.tsx — popover with refresh,
  loading state, cached/fresh indicator, ticket-ref display.
- src/api/sessionSuggestedFixes.ts — typed client; getActive normalizes
  404 to null so callers don't have to special-case.
- TaskLane gains suggestedFixSlot + bottomSlot props (rendered after
  Diagnostic Checks; bottomSlot anchors the Resolve action).
- AssistantChatPage: refreshSessionDerived helper batches fact + fix
  refresh; fact mutations and chat sends both schedule a 500ms-debounced
  preview refresh per the Section 5.5 spec.

Verified end-to-end against the dev stack with a real Sonnet call:
- /active 404 → fact create → preview generates four-section markdown
  grounded only in provided facts → second preview call hits cache
  (from_cache=true, no LLM call) → fact write 2 → cache miss, regenerates.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 21:45:52 -04:00
625dba7548 feat(pilot): Phase 2 — What we know (facts) with stable task-lane IDs
Adds the load-bearing structural feature of the FlowPilot migration: a
"What we know" panel that holds confirmed facts for a session, fed by AI
[PROMOTE] markers and engineer-added notes. Facts feed the resolution
note preview (Phase 3) and survive across turns via stable UUIDs assigned
to pending_task_lane items.

Backend:
- FactSynthesisService: create/update/soft-delete facts with atomic
  state_version bumps; LLM-backed synthesize_from_question/check on the
  fact_synthesis (Haiku) action tier per Section 6.6.
- /api/v1/ai-sessions/{id}/facts CRUD + /facts/promote (proposed_text or
  via synthesis). PATCH returns 403 for question/diagnostic_check facts
  (edit the source item instead, Section 7.3).
- unified_chat_service: [PROMOTE] marker parser (JSON-block per Section
  8.1 spec drift note), stable-UUID assignment for pending_task_lane
  questions/actions preserved by exact text/label match across turns.
- ASSISTANT_SYSTEM_PROMPT: documents [PROMOTE] format, when to/not to
  emit, hallucination guardrails, source_ref handling.
- 17 tests covering parser, stable IDs, service validation, CRUD,
  editability rule, both promote modes, 422 null-synthesis path,
  state_version invariant.

Frontend:
- src/components/pilot/sections/{WhatWeKnow,WhatWeKnowItem,AddNoteButton}
  — green-gradient section above Questions, dashed-circle check, inline
  edit/delete gated by the server's editable flag.
- TaskLane gains a whatWeKnowSlot prop (existing assistant/ folder kept
  per the doc's "rename is opportunistic" guidance).
- AssistantChatPage fetches facts on selectChat and refetches after each
  chat send (so [PROMOTE]-synthesized facts appear immediately); auto-
  opens the lane when facts exist.

Verification: end-to-end smoke against the local docker stack confirms
all five endpoints (list/create/patch/delete/promote) plus the 403
editability rule. pytest suite verifies the same with mocked LLM. Live
[PROMOTE] flow remains untested until used in the UI — the marker shape
is covered by parser tests.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 21:13:44 -04:00
3b55697c77 dev-env(proxmox): switch compose to direct-port exposure; document homelab topology
- docker-compose.dev.yml: drop Traefik/dev.resolutionflow.com labels, expose
  backend:8000 and frontend:5173 directly; swap relative bind mounts for
  ${REPO_ROOT}/... so compose works when driven from inside a code-server
  container with the host Docker socket mounted; default POSTGRES_PORT to
  5433 host-side; add explicit uvicorn/npm run dev commands; add
  ENABLE_MCP_MICROSOFT_LEARN and docker-01/Tailscale CORS origins.
- frontend/vite.config.ts: replace dev.resolutionflow.com with
  allowedHosts=['docker-01', '.ts.net', 'localhost'] for direct-port access
  over the private network.
- DEV-ENV.md: add Section 11 reference topology for the homelab Proxmox +
  code-server Option B setup, plus troubleshooting entries for the
  REPO_ROOT-empty-mount trap and the Vite allowedHosts rejection.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 00:18:31 -04:00
f3c3ee5b57 feat(pilot): unify AI troubleshooting surface at /pilot, redirect /assistant (Phase 1)
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Collapses the pre-existing dual-surface setup (AssistantChatPage at /assistant,
FlowPilotSessionPage at /pilot) into a single chat-primary surface per
architectural claim #1 of FLOWPILOT-MIGRATION.md.

Router changes (frontend/src/router.tsx):
- /pilot and /pilot/:sessionId now render AssistantChatPage.
- /assistant redirects permanently to /pilot via <Navigate replace>.
- /assistant/:sessionId redirects to /pilot/:sessionId preserving the ID
  via an AssistantSessionRedirect helper that reads the param.
- FlowPilotSessionPage is no longer imported or mounted. Per the
  beta-history-disposable decision, the file stays on disk for reference
  but is unreachable; delete once nothing else in the tree imports it.

Dispatcher de-branching — previously these sites routed by session_type
(chat -> /assistant, otherwise -> /pilot). All now unconditionally go to
/pilot/:id since session_type is no longer used for frontend routing:
- components/dashboard/ActiveFlowPilotSessions.tsx
- components/dashboard/RecentFlowPilotSessions.tsx
- components/flowpilot/AISessionListItem.tsx
  (keeps isChat for icon selection, but linkTo is unconditional)

User-facing label + navigation updates:
- components/layout/CommandPalette.tsx: "AI Assistant" palette entry
  becomes "FlowPilot" pointing to /pilot; the sparkles quick-action also
  routes to /pilot.
- components/dashboard/StartSessionInput.tsx: both navigate() call sites
  now go to /pilot instead of /assistant.
- lib/routePrefetch.ts: prefetch entry for AssistantChatPage keyed to
  /pilot (the real surface) rather than /assistant (now redirect-only).

Preserved intentionally (not user-facing routes):
- Backend /assistant/retention API path and the assistantChatApi module
  name — those are internal API and module identifiers, not SPA routes.
- src/components/assistant/* and src/types/assistant-chat — TypeScript
  module paths, not routes.
- Sidebar.tsx — no top-level AI entry existed to rename; /pilot is
  already in the History group's matchPaths. Whether FlowPilot deserves
  its own rail entry is a future UX decision, not Phase 1 scope.
- FlowPilotAnalyticsPage at /analytics/flowpilot — analytics for the
  unified product, not guided-only, per the agreed Q16 interpretation.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-17 18:48:00 +00:00
f6a24ea4e1 fix(psa): resource assignment targets CW owner, status PATCH verifies apply
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Previous `resources`-string PATCH was silently ignored by CW — the
`resources` field is server-derived from the ticket's owner + schedule
entries, not freely writable. Status PATCH could also silently no-op
when a cross-board status id was sent.

- add_resource: when the ticket is unassigned, set the `owner`
  MemberReference (the canonical writable primary-assignee field).
  If already owned by someone else, append the identifier to the
  `resources` co-assignee string best-effort.
- remove_resource: clear `owner` (with remove→replace:null fallback) if
  the target is the current owner, otherwise strip from `resources`.
- list_resources: merge owner + resources string, deduped by member id,
  so the UI reflects both single-owner and multi-resource assignments.
- update_ticket_status: verify CW applied the status by comparing the
  response body's status.id — raises PSAError with a clear message when
  CW silently rejects the change (e.g., status invalid for ticket's
  board), instead of reporting spurious success.
- Frontend: surface the backend error detail in the toast so users see
  the real reason instead of a generic "Failed to update" message.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-16 21:39:21 +00:00
04ff2ea301 fix(tickets): refresh status and resources in detail panel after update
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Status update was returning only new_status (string) and the parent list's
onStatusUpdated only set status_name. The <select> was bound to status_id,
which never changed — so it visually reverted to the old status even though
the PATCH succeeded.

- Backend: include new_status_id in the status-update response.
- Panel: own currentStatusId/currentStatusName state so the select reflects
  the change immediately and survives stale parent snapshots.
- Parent list: update status_id on both the row and selectedTicket so the
  list row stays in sync when the panel stays open.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-16 21:28:48 +00:00
60851b400a fix(tickets): status filter dropdown and CW resource assignment
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- Status filter: aggregate statuses across all boards (deduped by name)
  when no board is selected. Backend accepts status_name and filters by
  status/name so the same status matches across boards.
- Resource assignment: CW has no /service/tickets/{id}/members endpoint —
  assignees live in the ticket's comma-separated `resources` string field.
  Rewrote list/add/remove to read/PATCH that field via member identifier.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-16 21:03:00 +00:00
294b309faa fix: pre-landing review fixes — company_id filter and CW condition injection
- Apply company_id filter in CW search_tickets conditions (was silently ignored)
- Sanitize query string to strip single quotes before CW condition interpolation
- Add psaError state to TicketsPage for permissions error surfacing

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 14:42:05 +00:00
fb7690485b fix(tickets): fix statuses endpoint, members auth gate, and graceful error handling
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- Add GET /boards/{board_id}/statuses endpoint — direct board-to-statuses lookup
  without ticket roundabout; used by filter bar and new ticket form
- Fix TicketsPage and NewTicketModal to call getBoardStatuses(board_id) instead
  of misusing getTicketStatuses(ticket_id) with a board_id value
- Fix list_members auth: was require_account_owner (owner/super_admin only) —
  changed to require_engineer_or_admin so engineers can see member list for
  ticket assignment
- list_members: return [] on PSAError instead of 502 (Lesson 111 pattern)
- get_ticket_statuses: return [] on PSAError instead of 502

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 05:33:23 +00:00
6044d5a88b fix(tickets): fix permissions toast, board fallback, assignment search, remove load more
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- list_resources: return [] on PSAError instead of 502 — stops global interceptor
  toast when CW API key lacks ticket members permission (Lesson 111)
- list_boards/list_priorities: add warning logging so Railway logs reveal the
  root cause when CW permissions are missing
- TicketsPage: derive board options from ticket search results when listBoards
  returns empty (CW permissions fallback)
- TicketFilterBar: replace assignment <select> with searchable member picker —
  fixed options (All/Mine/Unassigned) + text-filtered member dropdown
- TicketQueue: remove Load More / infinite scroll; page now exists at /tickets

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 04:59:03 +00:00
00cd8b7c55 feat(tickets): update TicketQueue with mapping detection, 5-item cap, View All link
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Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:42:25 +00:00
fded959b5e fix(tickets): guard linkedTicket fetch with currentChatRef to prevent race condition
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:40:31 +00:00
5f5b9e5b23 feat(tickets): add spin-off ticket creation in ResolutionAssist — state, action handler, modal
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:37:46 +00:00
b2ee1a2150 fix(tickets): improve accessibility and error logging in ticket creation components
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:34:08 +00:00
08909aa884 feat(tickets): add AiTicketParseForm and NewTicketModal with two-tab creation flow
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:31:21 +00:00
070d2383bc fix: remove unused PSATicketSearchResult import
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:26:23 +00:00
d7b1fe6645 feat(tickets): add TicketResourceManager and full TicketDetailPanel with optimistic hydration
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:24:18 +00:00
a3f8bb3427 feat(tickets): add ticket detail subcomponents
- TicketDetailHeader: Display ticket info with status dropdown
- TicketNotesFeed: Chronological list of ticket notes with internal flag
- TicketAddNote: Form to add notes (requires linked session)
- TicketConfigs: Display related configurations/devices
- TicketRelated: List of related tickets as clickable buttons

All components use type-safe imports from psaContext and integrations APIs.
Styling follows design system (flat dark theme, electric blue accent, Tailwind v4).

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:19:18 +00:00
f050afc2f7 feat(tickets): add /tickets route and sidebar nav item
Add Tickets page route to router with lazy loading and code splitting.
Add Tickets navigation entry to sidebar in RESOLVE section for both
icon rail and pinned layouts.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:15:35 +00:00
849e1c16e2 feat(tickets): add TicketsPage with URL-param filter state, stub detail panel and modal
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:12:26 +00:00
5310cd3fff fix(tickets): add company_id reset to filter clear button
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:09:51 +00:00
d2689afa53 feat(tickets): add TicketFilterBar and TicketListRow components
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:08:15 +00:00
9d88c8456c feat(tickets): add tickets API client, update integrations API for paginated search, fix callers
- Create frontend/src/api/tickets.ts with ticketsApi (resources, status, create, ai-parse, priorities, search)
- Update integrationsApi.searchTickets and searchTicketsQueue return types from PSATicketSearchResult[] to TicketListResponse
- Fix TicketQueue.tsx to use results.items (append/set) and results.items.length for pagination check
- Fix TicketPickerModal.tsx to use results.items when setting search results
- Export ticketsApi from api/index.ts

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:05:13 +00:00
506aac609d feat(tickets): add tickets types, expand PSATicketSearchResult/PSATicketInfo with IDs
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-16 03:02:53 +00:00
0d9babb986 fix(rls): add account_id to AISessionStep creations, fix boards toast
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- flowpilot_engine: pass account_id at all 5 AISessionStep instantiation
  sites (_create_step_from_parsed x3, briefing step, status update step).
  Phase 4 RLS blocked every INSERT with NULL account_id — this broke all
  new FlowPilot sessions since the Phase 4 migration was applied.
- integrations: list_boards returns [] on PSAError instead of 502, stopping
  the spurious 'Server error' toast on dashboard load (boards are optional).
- client.ts: 5xx global toast now shows backend detail when available.
- useFlowPilotSession: startSession extracts backend detail for error state;
  suppresses duplicate toast for 5xx (global interceptor already handles it).

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 04:41:14 +00:00
346576a730 feat(psa): ticket queue dashboard with board selector and session auto-start
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- Add PSABoard type + list_boards() to CW provider (cached 1h)
- Extend search_tickets with assigned_to_me, unassigned, board_ids, page, page_size
- New GET /integrations/psa/boards endpoint
- New TicketQueue dashboard component: My Tickets / Unassigned tabs,
  multi-select board filter, Load more pagination, Start Session per ticket
- Add TicketQueue to QuickStartPage after active sessions
- FlowPilotSessionPage auto-starts with ticket context when navigated
  from TicketQueue (psaTicketId + psaTicket in location.state)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 03:20:45 +00:00
chihlasm
0ed5977fee feat(admin): allow setting owner when creating an account
Adds optional owner_email field to the Create Account modal. Superadmin
can specify an existing user's email to assign as account owner at
creation time. Backend 404s with a clear message if the email is unknown.
Error detail now surfaces to the toast instead of a generic message.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 14:30:23 +00:00
chihlasm
c5b8229ef6 fix(admin): allow owner and admin account roles in user creation and role management
Four places were hardcoded to engineer|viewer only:
- AccountRoleUpdate schema (user.py) — blocked PUT /admin/users/{id}/account-role at the API level
- AdminUserCreate schema (admin.py) — blocked creating users with owner/admin role
- AccountDetailPage role dropdowns (create form + inline member role changer)
- AccountsPage create user role dropdown

Now all four accept the full set: owner, admin, engineer, viewer.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 13:24:17 +00:00
chihlasm
8eb814283d fix(psa): fix time entry AttributeError and show all users in member mapping
- Fix create_time_entry() using self._client instead of self.client
- GET /member-mappings now returns all active account users, not just mapped
  ones — allows manual assignment when auto-match by email doesn't work
- PsaMemberMappingResponse mapping fields are now Optional (id, external_member_id,
  external_member_name, matched_by) to represent unmapped users
- Frontend MemberMappingTab skips null external_member_id when building
  localMappings, and derives user list from all returned entries
- Add docs/connectwise-psa-testing-checklist.md

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 06:09:01 +00:00
chihlasm
b433b232dc polish(network): visual refinements across node, edge, and panel components
- DeviceNode: flat bg-card (no surface gradient), darker icon plate inset,
  correct text-muted token for category label
- GroupNode: label pill gets bg-card/90 background so it reads against canvas
- ConnectionEdge: label now has border + bg-card so it doesn't float invisible
- BaseHandle: tightened to 12px with accent-toned border
- NodeStatusIndicator: glow reduced to 0.15 opacity (design system compliant)
- ContextMenu: Ungroup now uses Ungroup icon instead of BoxSelect
- DeviceToolbar: group type icons coloured with semantic palette
- PropertiesPanel: empty state gets icon tile + cleaner copy hierarchy
- DiagramEditor: shortcut ? button repositioned above MiniMap, accent hover
- NetworkDiagrams list: card thumbnail placeholder uses dot-grid pattern,
  card menu gets icons and divider before destructive action

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 05:35:25 +00:00
chihlasm
015df1fe5f fix(network): consolidate import buttons, redesign empty state, add shortcut overlay
- Import/Export button in editor header: removed standalone Import button, moved
  draw.io import into Export/Import dropdown with labelled sections; fixes
  conceptual trap where Import implied operating on the current diagram
- List page: replaced two identical Upload-icon Import buttons with a single
  dropdown (Import JSON / Import draw.io) with format descriptions
- Empty state: replaced icon-in-box with a horizontal card featuring a static
  SVG topology preview, MSP-specific value prop, and dual CTAs
- Keyboard shortcuts: new KeyboardShortcutsOverlay component (4-group grid),
  triggered by ? key or the ? button pinned to the canvas bottom-right corner;
  wired into useCanvasShortcuts hook
- Fixed Share2 → FileOutput icon for draw.io export (Share2 = send to someone,
  FileOutput = export file format)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 04:49:25 +00:00
chihlasm
cf9c258f9e fix(network): surface connect tool and middle-pan 2026-04-14 03:41:21 +00:00
chihlasm
c063952f12 feat(network): add connect tool and middle-pan 2026-04-14 03:28:07 +00:00
chihlasm
36721eb5af feat(network): improve connector editing 2026-04-14 02:56:28 +00:00
chihlasm
3cd4084f78 refactor(network): simplify diagram node visuals 2026-04-14 02:42:47 +00:00
chihlasm
ed763d1cea chore(network): remove asset style lab 2026-04-14 02:29:26 +00:00
chihlasm
c37e216e0b feat(network): add asset style lab mockups 2026-04-14 02:10:48 +00:00
chihlasm
91cc9a4170 feat(network): draw.io XML import
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 01:30:22 +00:00
chihlasm
2a4220b496 feat(network): draw.io XML export
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 01:25:49 +00:00
chihlasm
c8f571db39 feat(network): thumbnail generation on save, shown on list page
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 01:22:51 +00:00
chihlasm
7efa22454d feat(network): improve PDF export with print stylesheet
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 01:20:28 +00:00
chihlasm
05421fc65c feat(network): add SVG export
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 01:19:19 +00:00