Merge remote-tracking branch 'origin/main' into fix/task-lane-partial-submit

CHANGELOG.md

@@ -9,11 +9,15 @@ All notable changes to ResolutionFlow are documented here.
 - Recurring Issue Detection — client-specific pattern alerts (#60)
 - Step Feedback Flag — "This Step is Wrong" reporting (#58)
 - **Script Library default view** — "All Scripts" tab now displays all accessible scripts (team + library)
+- **Session documentation overhaul** — reformatted PSA resolution/escalation notes with cleaner headers, inline engineer responses, decimal hour display (0.25 hrs), follow-up recommendations, and improved "What We Know" section from evidence items
+- **Client communication improvements** — new `request_info` audience type for client-facing information requests, improved status update and email draft prompts with per-context guidance
 
 ### Changed
 - **Edit Procedure page** — layout overhaul and color system refinements for better visual hierarchy
 - **Flows sidebar navigation** — collapsed to reduce visual noise; session recovery removed from library view
 - **Account settings page** — audit fixes for improved consistency and usability
+- **PSA documentation formatting** — removed duplicate timing blocks and AI confidence sections; added client-facing communication context guidance
+- **Status update generation** — fixed option label lookup to use human-readable labels instead of machine values
 
 ### Fixed
 - Dark text rendering on blue accent step-number badges across all flow types
@@ -21,6 +25,7 @@ All notable changes to ResolutionFlow are documented here.
 - Race conditions in script builder session creation and slug generation
 - Stale async results in Assistant Chat (selectChat) no longer clobber new session task lane
 - Sentry DSN hardcoded fallback removed — now uses environment variable only
+- Option label resolution in status update context generation
 
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