refactor: remove dead assistant_chat system, consolidate image helpers
The old /assistant/chats/* CRUD endpoints and assistant_chat_service
chat functions were unused — the frontend exclusively uses
/ai-sessions/{id}/chat (unified_chat_service) for all chat operations.
Removed:
- Chat CRUD endpoints (create, list, get, send, delete, conclude)
- assistant_chat_service: create_chat, send_message,
generate_conclusion_summary, CONCLUSION_SYSTEM_PROMPT
- Frontend: assistantChatApi chat methods, dead types
(AssistantChat, AssistantChatMessage, ConcludeChatRequest, etc.)
Kept:
- /assistant/retention endpoints (used by ChatRetentionSettingsPage)
- Shared AI infrastructure (_call_ai, _call_anthropic_cached,
ASSISTANT_SYSTEM_PROMPT, _auto_title) — imported by unified_chat_service
Moved:
- fetch_upload_images + resize_image_for_vision → storage_service.py
(shared location, not tied to dead endpoint)
Also added "Image Analysis" section to system prompt so Claude knows
to describe attached screenshots.
-650 lines of dead code removed.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
@@ -283,8 +283,8 @@ async def send_chat_message(
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# Fetch attached images from S3 (if any)
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images = None
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if data.upload_ids:
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from app.api.endpoints.assistant_chat import _fetch_upload_images
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images = await _fetch_upload_images(data.upload_ids, account_id, db) or None
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from app.services.storage_service import fetch_upload_images
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images = await fetch_upload_images(data.upload_ids, account_id, db) or None
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try:
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ai_content, suggested_flows, session = await unified_chat_service.send_chat_message(
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@@ -1,453 +1,29 @@
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"""Standalone AI assistant chat endpoints.
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"""Chat retention settings endpoints.
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POST /assistant/chats — Create new chat
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GET /assistant/chats — List chats (paginated, newest first)
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GET /assistant/chats/{id} — Get chat with messages
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POST /assistant/chats/{id}/messages — Send message
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PATCH /assistant/chats/{id} — Update title, pin/unpin
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DELETE /assistant/chats/{id} — Delete single chat
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DELETE /assistant/chats — Bulk delete (older_than_days query param)
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GET /assistant/retention — Get account retention settings
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PATCH /assistant/retention — Update retention settings (owner only)
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"""
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import base64
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import logging
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from datetime import datetime, timezone, timedelta
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from typing import Annotated, Any, Optional
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from uuid import UUID
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from fastapi import APIRouter, Depends, HTTPException, Query, Request, status
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from sqlalchemy import select, delete, func
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Note: Chat CRUD endpoints were removed — the frontend uses /ai-sessions/{id}/chat
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(unified_chat_service) for all chat operations. The /assistant prefix is kept for
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the retention settings to avoid a frontend URL change.
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"""
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from typing import Annotated, Optional
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from fastapi import APIRouter, Depends, HTTPException, status
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from sqlalchemy import select
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from sqlalchemy.ext.asyncio import AsyncSession
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from app.core.rate_limit import limiter
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from app.api.deps import get_current_active_user, get_db, require_engineer_or_admin
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from app.core.config import settings
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from app.core.ai_quota_service import check_ai_quota, record_ai_usage, get_user_plan
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from app.api.deps import get_current_active_user, get_db
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from app.models.user import User
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from app.models.account import Account
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from app.models.assistant_chat import AssistantChat
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from app.models.file_upload import FileUpload
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from app.schemas.assistant_chat import (
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ChatCreateRequest,
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ChatMessageRequest,
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ChatMessageResponse,
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ChatListResponse,
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ChatDetailResponse,
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ChatUpdateRequest,
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RetentionSettingsResponse,
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RetentionSettingsUpdate,
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ConcludeChatRequest,
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ConcludeChatResponse,
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)
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from app.schemas.copilot import SuggestedFlow
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from app.services import assistant_chat_service
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logger = logging.getLogger(__name__)
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router = APIRouter(prefix="/assistant", tags=["assistant-chat"])
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VISION_CONTENT_TYPES = {"image/png", "image/jpeg", "image/gif", "image/webp"}
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# Claude vision costs: (width × height) / 750 tokens per image.
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# Claude auto-resizes images >1568px on the longest edge.
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# We resize server-side to avoid sending multi-MB base64 payloads over the wire.
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MAX_IMAGE_DIMENSION = 1568 # Claude's max efficient resolution
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MAX_IMAGES_PER_MESSAGE = 3 # Cap to control token budget
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def _resize_image_for_vision(file_data: bytes, content_type: str) -> tuple[bytes, str]:
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"""Resize image to fit within Claude's efficient vision bounds.
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Returns (resized_bytes, media_type). Converts PNG screenshots to JPEG
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when it reduces size significantly (screenshots are often huge PNGs).
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"""
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try:
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from PIL import Image
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from io import BytesIO
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img = Image.open(BytesIO(file_data))
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w, h = img.size
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# Only resize if larger than Claude's max efficient dimension
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if max(w, h) > MAX_IMAGE_DIMENSION:
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ratio = MAX_IMAGE_DIMENSION / max(w, h)
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new_w, new_h = int(w * ratio), int(h * ratio)
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img = img.resize((new_w, new_h), Image.LANCZOS)
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# Convert RGBA (common in screenshots) to RGB for JPEG
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out_type = content_type
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if img.mode in ("RGBA", "P") and content_type == "image/png":
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img = img.convert("RGB")
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out_type = "image/jpeg"
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buf = BytesIO()
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if out_type == "image/jpeg":
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img.save(buf, format="JPEG", quality=85, optimize=True)
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else:
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img.save(buf, format=img.format or "PNG", optimize=True)
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result = buf.getvalue()
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# Only use resized version if it's actually smaller
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if len(result) < len(file_data):
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return result, out_type
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return file_data, content_type
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except ImportError:
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# Pillow not installed — send original (Claude auto-resizes)
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logger.debug("Pillow not available, sending original image to Claude")
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return file_data, content_type
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except Exception:
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logger.warning("Image resize failed, sending original")
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return file_data, content_type
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async def _fetch_upload_images(
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upload_ids: list[UUID],
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account_id: UUID,
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db: AsyncSession,
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) -> list[dict[str, Any]]:
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"""Fetch uploaded images from S3 and return as base64-encoded dicts for Claude vision.
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Resizes images server-side to reduce network payload and applies a per-message
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cap to control token budget (~1,600 tokens per full-res image).
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"""
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if not upload_ids or not settings.STORAGE_ENDPOINT:
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return []
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from app.services import storage_service
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# Cap the number of images to limit token cost
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capped_ids = upload_ids[:MAX_IMAGES_PER_MESSAGE]
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if len(upload_ids) > MAX_IMAGES_PER_MESSAGE:
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logger.info(
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"Capped images from %d to %d for token budget",
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len(upload_ids), MAX_IMAGES_PER_MESSAGE,
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)
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result = await db.execute(
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select(FileUpload).where(
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FileUpload.id.in_(capped_ids),
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FileUpload.account_id == account_id,
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FileUpload.content_type.in_(VISION_CONTENT_TYPES),
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)
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)
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uploads = result.scalars().all()
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images: list[dict[str, Any]] = []
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for upload in uploads:
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try:
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file_data = storage_service.download_file(upload.storage_key)
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resized_data, media_type = _resize_image_for_vision(
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file_data, upload.content_type
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)
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images.append({
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"media_type": media_type,
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"data": base64.b64encode(resized_data).decode("ascii"),
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})
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except Exception:
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logger.warning("Failed to fetch upload %s from S3", upload.id)
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return images
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def _require_ai_enabled() -> None:
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if not settings.ai_enabled:
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raise HTTPException(
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status_code=status.HTTP_503_SERVICE_UNAVAILABLE,
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detail="AI is not configured. Set GOOGLE_AI_API_KEY or ANTHROPIC_API_KEY.",
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)
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@router.post("/chats", response_model=ChatDetailResponse, status_code=201)
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@limiter.limit("10/minute")
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async def create_chat(
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request: Request,
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data: ChatCreateRequest,
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current_user: Annotated[User, Depends(get_current_active_user)],
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db: Annotated[AsyncSession, Depends(get_db)],
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_: None = Depends(require_engineer_or_admin),
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):
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"""Create a new empty chat conversation."""
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chat = await assistant_chat_service.create_chat(
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user_id=current_user.id,
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account_id=current_user.account_id,
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db=db,
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)
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await db.commit()
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return ChatDetailResponse.model_validate(chat)
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@router.get("/chats", response_model=list[ChatListResponse])
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async def list_chats(
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current_user: Annotated[User, Depends(get_current_active_user)],
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db: Annotated[AsyncSession, Depends(get_db)],
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page: int = Query(1, ge=1),
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size: int = Query(20, ge=1, le=100),
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):
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"""List user's chat conversations (newest first, pinned on top)."""
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offset = (page - 1) * size
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result = await db.execute(
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select(AssistantChat)
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.where(AssistantChat.user_id == current_user.id)
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.order_by(AssistantChat.pinned.desc(), AssistantChat.updated_at.desc())
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.offset(offset)
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.limit(size)
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)
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chats = result.scalars().all()
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return [ChatListResponse.model_validate(c) for c in chats]
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@router.get("/chats/{chat_id}", response_model=ChatDetailResponse)
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async def get_chat(
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chat_id: UUID,
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current_user: Annotated[User, Depends(get_current_active_user)],
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db: Annotated[AsyncSession, Depends(get_db)],
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):
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"""Get a chat with full message history."""
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result = await db.execute(
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select(AssistantChat).where(
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AssistantChat.id == chat_id,
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AssistantChat.user_id == current_user.id,
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)
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)
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chat = result.scalar_one_or_none()
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if not chat:
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raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Chat not found")
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return ChatDetailResponse.model_validate(chat)
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@router.post("/chats/{chat_id}/messages", response_model=ChatMessageResponse)
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@limiter.limit("10/minute")
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async def post_message(
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request: Request,
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chat_id: UUID,
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data: ChatMessageRequest,
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current_user: Annotated[User, Depends(get_current_active_user)],
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db: Annotated[AsyncSession, Depends(get_db)],
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_: None = Depends(require_engineer_or_admin),
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):
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"""Send a message and get AI response."""
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_require_ai_enabled()
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allowed, quota_status = await check_ai_quota(
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user_id=current_user.id,
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account_id=current_user.account_id,
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db=db,
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billing_anchor=current_user.ai_billing_cycle_anchor_at,
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is_super_admin=current_user.is_super_admin,
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)
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if not allowed:
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reset_key = "daily_reset_at" if quota_status.get("deny_reason") == "daily" else "monthly_reset_at"
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raise HTTPException(
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status_code=status.HTTP_429_TOO_MANY_REQUESTS,
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detail={
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"message": f"AI limit exceeded ({quota_status['deny_reason']})",
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"reset_at": quota_status.get(reset_key),
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"quota": quota_status,
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},
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)
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plan = await get_user_plan(current_user.account_id, db)
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# Capture scalar fields before the try block — after db.rollback()
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# the ORM objects are expired and accessing attributes triggers a
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# lazy load, which crashes in async context (MissingGreenlet).
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user_id = current_user.id
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account_id = current_user.account_id
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# Fetch attached images from S3 (if any)
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images = await _fetch_upload_images(data.upload_ids, account_id, db)
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try:
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ai_content, suggested_flows, chat = await assistant_chat_service.send_message(
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chat_id=chat_id,
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user_id=user_id,
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account_id=account_id,
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message=data.message,
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db=db,
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images=images or None,
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)
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except ValueError as e:
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raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail=str(e))
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except Exception as e:
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logger.exception("Assistant chat message failed: %s", e)
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await db.rollback()
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await record_ai_usage(
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user_id=user_id,
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account_id=account_id,
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conversation_id=None,
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generation_type="assistant_message",
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tier=plan,
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input_tokens=0,
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output_tokens=0,
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estimated_cost=0,
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succeeded=False,
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counts_toward_quota=False,
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error_code=type(e).__name__,
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extra_data={"assistant_chat_id": str(chat_id)},
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db=db,
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)
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await db.commit()
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raise HTTPException(
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status_code=status.HTTP_502_BAD_GATEWAY,
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detail=f"AI provider error ({type(e).__name__}). Please try again.",
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)
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await record_ai_usage(
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user_id=user_id,
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account_id=account_id,
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conversation_id=None,
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generation_type="assistant_message",
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tier=plan,
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input_tokens=chat.total_input_tokens,
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output_tokens=chat.total_output_tokens,
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estimated_cost=(
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chat.total_input_tokens * 1.0 / 1_000_000
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+ chat.total_output_tokens * 5.0 / 1_000_000
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),
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succeeded=True,
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counts_toward_quota=False,
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error_code=None,
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extra_data={"assistant_chat_id": str(chat_id)},
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db=db,
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)
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await db.commit()
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return ChatMessageResponse(
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content=ai_content,
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suggested_flows=[SuggestedFlow.model_validate(sf) for sf in suggested_flows],
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)
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@router.post("/chats/{chat_id}/conclude", response_model=ConcludeChatResponse)
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@limiter.limit("10/minute")
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async def conclude_chat(
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request: Request,
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chat_id: UUID,
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data: ConcludeChatRequest,
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current_user: Annotated[User, Depends(get_current_active_user)],
|
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db: Annotated[AsyncSession, Depends(get_db)],
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_: None = Depends(require_engineer_or_admin),
|
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):
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"""Conclude a chat session and generate ticket-ready summary."""
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_require_ai_enabled()
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result = await db.execute(
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select(AssistantChat).where(
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AssistantChat.id == chat_id,
|
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AssistantChat.user_id == current_user.id,
|
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)
|
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)
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chat = result.scalar_one_or_none()
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if not chat:
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raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Chat not found")
|
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|
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if chat.concluded_at:
|
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raise HTTPException(
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status_code=status.HTTP_400_BAD_REQUEST,
|
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detail="Chat already concluded",
|
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)
|
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|
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if chat.message_count < 2:
|
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raise HTTPException(
|
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status_code=status.HTTP_400_BAD_REQUEST,
|
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detail="Chat must have at least one exchange before concluding",
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)
|
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|
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try:
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summary = await assistant_chat_service.generate_conclusion_summary(
|
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chat=chat,
|
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outcome=data.outcome,
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notes=data.notes,
|
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)
|
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except Exception as e:
|
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logger.exception("Failed to generate conclusion summary: %s", e)
|
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raise HTTPException(
|
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status_code=status.HTTP_502_BAD_GATEWAY,
|
||||
detail="Failed to generate summary. Please try again.",
|
||||
)
|
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|
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now = datetime.now(timezone.utc)
|
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chat.conclusion_outcome = data.outcome
|
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chat.conclusion_summary = summary
|
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chat.concluded_at = now
|
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await db.commit()
|
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|
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return ConcludeChatResponse(
|
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summary=summary,
|
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outcome=data.outcome,
|
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concluded_at=now,
|
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)
|
||||
|
||||
|
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@router.patch("/chats/{chat_id}", response_model=ChatDetailResponse)
|
||||
async def update_chat(
|
||||
chat_id: UUID,
|
||||
data: ChatUpdateRequest,
|
||||
current_user: Annotated[User, Depends(get_current_active_user)],
|
||||
db: Annotated[AsyncSession, Depends(get_db)],
|
||||
):
|
||||
"""Update chat title or pin/unpin."""
|
||||
result = await db.execute(
|
||||
select(AssistantChat).where(
|
||||
AssistantChat.id == chat_id,
|
||||
AssistantChat.user_id == current_user.id,
|
||||
)
|
||||
)
|
||||
chat = result.scalar_one_or_none()
|
||||
if not chat:
|
||||
raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Chat not found")
|
||||
|
||||
if data.title is not None:
|
||||
chat.title = data.title
|
||||
if data.pinned is not None:
|
||||
chat.pinned = data.pinned
|
||||
|
||||
await db.commit()
|
||||
return ChatDetailResponse.model_validate(chat)
|
||||
|
||||
|
||||
@router.delete("/chats/{chat_id}", status_code=204)
|
||||
async def delete_chat(
|
||||
chat_id: UUID,
|
||||
current_user: Annotated[User, Depends(get_current_active_user)],
|
||||
db: Annotated[AsyncSession, Depends(get_db)],
|
||||
):
|
||||
"""Delete a single chat."""
|
||||
result = await db.execute(
|
||||
select(AssistantChat).where(
|
||||
AssistantChat.id == chat_id,
|
||||
AssistantChat.user_id == current_user.id,
|
||||
)
|
||||
)
|
||||
chat = result.scalar_one_or_none()
|
||||
if not chat:
|
||||
raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Chat not found")
|
||||
|
||||
await db.delete(chat)
|
||||
await db.commit()
|
||||
|
||||
|
||||
@router.delete("/chats", status_code=204)
|
||||
async def bulk_delete_chats(
|
||||
current_user: Annotated[User, Depends(get_current_active_user)],
|
||||
db: Annotated[AsyncSession, Depends(get_db)],
|
||||
older_than_days: int = Query(..., ge=1),
|
||||
):
|
||||
"""Bulk delete chats older than N days (skips pinned)."""
|
||||
cutoff = datetime.now(timezone.utc) - timedelta(days=older_than_days)
|
||||
await db.execute(
|
||||
delete(AssistantChat).where(
|
||||
AssistantChat.user_id == current_user.id,
|
||||
AssistantChat.pinned == False, # noqa: E712
|
||||
AssistantChat.updated_at < cutoff,
|
||||
)
|
||||
)
|
||||
await db.commit()
|
||||
|
||||
|
||||
@router.get("/retention", response_model=RetentionSettingsResponse)
|
||||
async def get_retention_settings(
|
||||
current_user: Annotated[User, Depends(get_current_active_user)],
|
||||
|
||||
@@ -1,54 +1,11 @@
|
||||
"""Pydantic schemas for standalone AI assistant chat."""
|
||||
from typing import Optional, Any, Literal
|
||||
from uuid import UUID
|
||||
from datetime import datetime
|
||||
"""Pydantic schemas for chat retention settings.
|
||||
|
||||
Chat CRUD schemas were removed — the active chat system uses
|
||||
schemas from ai_session.py via the /ai-sessions endpoints.
|
||||
"""
|
||||
from typing import Optional
|
||||
from pydantic import BaseModel, Field
|
||||
|
||||
from app.schemas.copilot import SuggestedFlow
|
||||
|
||||
|
||||
class ChatCreateRequest(BaseModel):
|
||||
"""Empty body — creates a new blank conversation."""
|
||||
pass
|
||||
|
||||
|
||||
class ChatMessageRequest(BaseModel):
|
||||
message: str = Field(..., min_length=1, max_length=8000)
|
||||
upload_ids: list[UUID] = Field(default_factory=list, max_length=10)
|
||||
|
||||
|
||||
class ChatMessageResponse(BaseModel):
|
||||
content: str
|
||||
suggested_flows: list[SuggestedFlow] = []
|
||||
|
||||
|
||||
class ChatListResponse(BaseModel):
|
||||
id: UUID
|
||||
title: str
|
||||
message_count: int
|
||||
pinned: bool
|
||||
created_at: datetime
|
||||
updated_at: datetime
|
||||
|
||||
model_config = {"from_attributes": True}
|
||||
|
||||
|
||||
class ChatDetailResponse(BaseModel):
|
||||
id: UUID
|
||||
title: str
|
||||
messages: list[dict[str, Any]]
|
||||
message_count: int
|
||||
pinned: bool
|
||||
created_at: datetime
|
||||
updated_at: datetime
|
||||
|
||||
model_config = {"from_attributes": True}
|
||||
|
||||
|
||||
class ChatUpdateRequest(BaseModel):
|
||||
title: Optional[str] = Field(None, min_length=1, max_length=255)
|
||||
pinned: Optional[bool] = None
|
||||
|
||||
|
||||
class RetentionSettingsResponse(BaseModel):
|
||||
chat_retention_days: Optional[int]
|
||||
@@ -58,14 +15,3 @@ class RetentionSettingsResponse(BaseModel):
|
||||
class RetentionSettingsUpdate(BaseModel):
|
||||
chat_retention_days: Optional[int] = Field(None, ge=1, le=365)
|
||||
chat_retention_max_count: Optional[int] = Field(None, ge=10, le=10000)
|
||||
|
||||
|
||||
class ConcludeChatRequest(BaseModel):
|
||||
outcome: Literal["resolved", "escalated", "paused"]
|
||||
notes: Optional[str] = Field(None, max_length=2000)
|
||||
|
||||
|
||||
class ConcludeChatResponse(BaseModel):
|
||||
summary: str
|
||||
outcome: str
|
||||
concluded_at: datetime
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
"""Standalone AI assistant chat service with RAG context.
|
||||
"""Shared AI chat infrastructure — system prompt, prompt caching, and AI calling.
|
||||
|
||||
Provides persistent conversation history for general IT questions
|
||||
with semantic search over the team's flow library.
|
||||
Used by unified_chat_service (the active chat backend). The assistant_chat
|
||||
CRUD endpoints were removed — only retention settings remain on that router.
|
||||
|
||||
Uses Anthropic prompt caching to reduce cost on multi-turn conversations:
|
||||
- The static system prompt is cached (ephemeral, 5-min TTL)
|
||||
@@ -13,14 +13,8 @@ for real-time documentation lookups (controlled by ENABLE_MCP_MICROSOFT_LEARN).
|
||||
"""
|
||||
import logging
|
||||
from typing import Any
|
||||
from uuid import UUID
|
||||
|
||||
from sqlalchemy import select
|
||||
from sqlalchemy.ext.asyncio import AsyncSession
|
||||
|
||||
from app.core.config import settings
|
||||
from app.models.assistant_chat import AssistantChat
|
||||
from app.services.rag_service import search as rag_search, build_rag_context, extract_suggested_flows
|
||||
|
||||
logger = logging.getLogger(__name__)
|
||||
|
||||
@@ -74,6 +68,11 @@ You have access to Microsoft's official documentation via Microsoft Learn. Use i
|
||||
- No team flow covers the topic and vendor-specific detail would help
|
||||
Do NOT use Microsoft Learn for every question — only when official docs add real value.
|
||||
|
||||
## Image Analysis
|
||||
When an image is attached, analyze it carefully. Screenshots of error messages, \
|
||||
config panels, event viewer logs, and network diagrams are common in MSP work. \
|
||||
Describe what you see and use the visual information to inform your troubleshooting advice.
|
||||
|
||||
## Boundaries
|
||||
- Stay focused on IT infrastructure, systems administration, and MSP operations.
|
||||
- If a question is clearly outside your domain, say so briefly and redirect.
|
||||
@@ -273,199 +272,3 @@ def _auto_title(message: str) -> str:
|
||||
if len(message) > 100:
|
||||
title = title.rsplit(" ", 1)[0] + "..."
|
||||
return title
|
||||
|
||||
|
||||
CONCLUSION_SYSTEM_PROMPT = """\
|
||||
You are a ticket documentation specialist for MSP (Managed Service Provider) teams. \
|
||||
Your job is to transform an AI troubleshooting conversation into clean, professional \
|
||||
ticket notes that can be pasted directly into a PSA/ticketing system (ConnectWise, \
|
||||
Autotask, HaloPSA, etc.).
|
||||
|
||||
## Output Format
|
||||
|
||||
Generate a structured summary using this exact format:
|
||||
|
||||
**Subject:** [One-line summary of the issue]
|
||||
|
||||
**Outcome:** {outcome_label}
|
||||
|
||||
**Problem Description:**
|
||||
[2-3 sentence summary of the original problem]
|
||||
|
||||
**Steps Taken:**
|
||||
1. [Step] — [Result/finding]
|
||||
2. [Step] — [Result/finding]
|
||||
(list all troubleshooting steps from the conversation)
|
||||
|
||||
**Current Status:**
|
||||
[Where things stand now — what was resolved, what remains]
|
||||
|
||||
{notes_section}
|
||||
|
||||
**Key Findings:**
|
||||
- [Important discovery or configuration detail]
|
||||
- [Any relevant error codes, settings, or values identified]
|
||||
|
||||
{resume_section}
|
||||
|
||||
## Rules
|
||||
- Be concise but thorough — these notes will be read by another engineer
|
||||
- Include specific technical details (commands run, error messages, config values)
|
||||
- Use plain text formatting (no HTML) — bold with ** is fine
|
||||
- Do NOT include conversational filler, greetings, or meta-commentary
|
||||
- Extract ALL actionable steps from the conversation, in chronological order
|
||||
- If the conversation identified root cause, state it clearly
|
||||
"""
|
||||
|
||||
|
||||
async def generate_conclusion_summary(
|
||||
chat: "AssistantChat",
|
||||
outcome: str,
|
||||
notes: str | None = None,
|
||||
) -> str:
|
||||
"""Generate a ticket-ready summary from a concluded chat conversation."""
|
||||
outcome_labels = {
|
||||
"resolved": "Resolved",
|
||||
"escalated": "Escalated",
|
||||
"paused": "Paused — To Be Continued",
|
||||
}
|
||||
outcome_label = outcome_labels.get(outcome, outcome)
|
||||
|
||||
notes_section = ""
|
||||
if notes:
|
||||
notes_section = f"\n**Engineer Notes:**\n{notes}\n"
|
||||
|
||||
resume_section = ""
|
||||
if outcome == "paused":
|
||||
resume_section = (
|
||||
"\n**Next Steps (for resumption):**\n"
|
||||
"- [What needs to happen next]\n"
|
||||
"- [Any pending actions or follow-ups]\n"
|
||||
)
|
||||
elif outcome == "escalated":
|
||||
resume_section = (
|
||||
"\n**Escalation Details:**\n"
|
||||
"- [Reason for escalation]\n"
|
||||
"- [Recommended next steps for receiving team/tier]\n"
|
||||
)
|
||||
|
||||
# Build the conversation transcript for the AI
|
||||
transcript_lines = []
|
||||
for msg in chat.messages:
|
||||
role_label = "ENGINEER" if msg["role"] == "user" else "AI ASSISTANT"
|
||||
transcript_lines.append(f"[{role_label}]: {msg['content']}")
|
||||
|
||||
transcript = "\n\n".join(transcript_lines)
|
||||
|
||||
prompt = (
|
||||
f"Outcome: {outcome_label}\n\n"
|
||||
f"{'Engineer Notes: ' + notes if notes else '(No additional notes)'}\n\n"
|
||||
f"--- CONVERSATION TRANSCRIPT ---\n\n{transcript}\n\n"
|
||||
f"--- END TRANSCRIPT ---\n\n"
|
||||
f"Generate the ticket notes now. Replace all placeholder brackets with actual content from the conversation. "
|
||||
f"The notes_section placeholder should be: {notes_section or '(omit this section)'}\n"
|
||||
f"The resume_section placeholder should be filled based on the conversation context."
|
||||
)
|
||||
|
||||
system_with_vars = CONCLUSION_SYSTEM_PROMPT.replace(
|
||||
"{outcome_label}", outcome_label
|
||||
).replace(
|
||||
"{notes_section}", notes_section or ""
|
||||
).replace(
|
||||
"{resume_section}", resume_section
|
||||
)
|
||||
|
||||
content, _, _ = await _call_ai(
|
||||
system_base=system_with_vars,
|
||||
rag_context="",
|
||||
history=[],
|
||||
new_message=prompt,
|
||||
max_tokens=2048,
|
||||
)
|
||||
|
||||
return content
|
||||
|
||||
|
||||
async def create_chat(
|
||||
user_id: UUID,
|
||||
account_id: UUID,
|
||||
db: AsyncSession,
|
||||
) -> AssistantChat:
|
||||
"""Create a new empty chat."""
|
||||
chat = AssistantChat(
|
||||
user_id=user_id,
|
||||
account_id=account_id,
|
||||
messages=[],
|
||||
)
|
||||
db.add(chat)
|
||||
await db.flush()
|
||||
return chat
|
||||
|
||||
|
||||
async def send_message(
|
||||
chat_id: UUID,
|
||||
user_id: UUID,
|
||||
account_id: UUID,
|
||||
message: str,
|
||||
db: AsyncSession,
|
||||
images: list[dict[str, Any]] | None = None,
|
||||
) -> tuple[str, list[dict[str, Any]], AssistantChat]:
|
||||
"""Send a user message and get AI response.
|
||||
|
||||
Args:
|
||||
images: Optional list of {"media_type": str, "data": str (base64)}
|
||||
for vision content attached to this message.
|
||||
|
||||
Returns (ai_content, suggested_flows, chat).
|
||||
"""
|
||||
result = await db.execute(
|
||||
select(AssistantChat).where(
|
||||
AssistantChat.id == chat_id,
|
||||
AssistantChat.user_id == user_id,
|
||||
)
|
||||
)
|
||||
chat = result.scalar_one_or_none()
|
||||
if not chat:
|
||||
raise ValueError("Chat not found")
|
||||
|
||||
# Auto-title from first message
|
||||
if chat.message_count == 0:
|
||||
chat.title = _auto_title(message)
|
||||
|
||||
# RAG search
|
||||
rag_results = await rag_search(
|
||||
query=message,
|
||||
account_id=account_id,
|
||||
db=db,
|
||||
limit=8,
|
||||
)
|
||||
|
||||
rag_context = build_rag_context(rag_results)
|
||||
|
||||
# Build messages for AI
|
||||
ai_messages: list[dict[str, Any]] = []
|
||||
for msg in chat.messages:
|
||||
if msg["role"] in ("user", "assistant"):
|
||||
ai_messages.append({"role": msg["role"], "content": msg["content"]})
|
||||
|
||||
# Call AI with prompt caching (Anthropic) or generic provider
|
||||
ai_content, input_tokens, output_tokens = await _call_ai(
|
||||
system_base=ASSISTANT_SYSTEM_PROMPT,
|
||||
rag_context=rag_context,
|
||||
history=ai_messages,
|
||||
new_message=message,
|
||||
images=images,
|
||||
)
|
||||
|
||||
# Update chat
|
||||
msgs = list(chat.messages)
|
||||
msgs.append({"role": "user", "content": message})
|
||||
msgs.append({"role": "assistant", "content": ai_content})
|
||||
chat.messages = msgs
|
||||
chat.message_count += 2
|
||||
chat.total_input_tokens += input_tokens
|
||||
chat.total_output_tokens += output_tokens
|
||||
|
||||
suggested_flows = extract_suggested_flows(rag_results)
|
||||
|
||||
return ai_content, suggested_flows, chat
|
||||
|
||||
@@ -1,7 +1,10 @@
|
||||
"""S3-compatible object storage service for file uploads."""
|
||||
import base64
|
||||
import logging
|
||||
import uuid
|
||||
from io import BytesIO
|
||||
from typing import Any
|
||||
from uuid import UUID
|
||||
|
||||
import boto3
|
||||
from botocore.config import Config as BotoConfig
|
||||
@@ -92,3 +95,107 @@ async def delete_file(storage_key: str) -> None:
|
||||
client.delete_object(Bucket=settings.STORAGE_BUCKET_NAME, Key=storage_key)
|
||||
except ClientError:
|
||||
logger.warning(f"Failed to delete S3 object: {storage_key}")
|
||||
|
||||
|
||||
# ── Vision helpers (resize + fetch for AI) ─────────────────────
|
||||
|
||||
# Claude vision costs: (width × height) / 750 tokens per image.
|
||||
# Claude auto-resizes images >1568px on the longest edge.
|
||||
# We resize server-side to avoid sending multi-MB base64 payloads over the wire.
|
||||
MAX_IMAGE_DIMENSION = 1568 # Claude's max efficient resolution
|
||||
MAX_IMAGES_PER_MESSAGE = 3 # Cap to control token budget
|
||||
|
||||
|
||||
def resize_image_for_vision(file_data: bytes, content_type: str) -> tuple[bytes, str]:
|
||||
"""Resize image to fit within Claude's efficient vision bounds.
|
||||
|
||||
Returns (resized_bytes, media_type). Converts PNG screenshots to JPEG
|
||||
when it reduces size significantly (screenshots are often huge PNGs).
|
||||
"""
|
||||
try:
|
||||
from PIL import Image
|
||||
|
||||
img = Image.open(BytesIO(file_data))
|
||||
w, h = img.size
|
||||
|
||||
# Only resize if larger than Claude's max efficient dimension
|
||||
if max(w, h) > MAX_IMAGE_DIMENSION:
|
||||
ratio = MAX_IMAGE_DIMENSION / max(w, h)
|
||||
new_w, new_h = int(w * ratio), int(h * ratio)
|
||||
img = img.resize((new_w, new_h), Image.LANCZOS)
|
||||
|
||||
# Convert RGBA (common in screenshots) to RGB for JPEG
|
||||
out_type = content_type
|
||||
if img.mode in ("RGBA", "P") and content_type == "image/png":
|
||||
img = img.convert("RGB")
|
||||
out_type = "image/jpeg"
|
||||
|
||||
buf = BytesIO()
|
||||
if out_type == "image/jpeg":
|
||||
img.save(buf, format="JPEG", quality=85, optimize=True)
|
||||
else:
|
||||
img.save(buf, format=img.format or "PNG", optimize=True)
|
||||
|
||||
result = buf.getvalue()
|
||||
|
||||
# Only use resized version if it's actually smaller
|
||||
if len(result) < len(file_data):
|
||||
return result, out_type
|
||||
return file_data, content_type
|
||||
|
||||
except ImportError:
|
||||
# Pillow not installed — send original (Claude auto-resizes)
|
||||
logger.debug("Pillow not available, sending original image to Claude")
|
||||
return file_data, content_type
|
||||
except Exception:
|
||||
logger.warning("Image resize failed, sending original")
|
||||
return file_data, content_type
|
||||
|
||||
|
||||
async def fetch_upload_images(
|
||||
upload_ids: list[UUID],
|
||||
account_id: UUID,
|
||||
db: Any,
|
||||
) -> list[dict[str, Any]]:
|
||||
"""Fetch uploaded images from S3 and return as base64-encoded dicts for Claude vision.
|
||||
|
||||
Resizes images server-side to reduce network payload and applies a per-message
|
||||
cap to control token budget (~1,600 tokens per full-res image).
|
||||
"""
|
||||
if not upload_ids or not settings.STORAGE_ENDPOINT:
|
||||
return []
|
||||
|
||||
from sqlalchemy import select
|
||||
from app.models.file_upload import FileUpload
|
||||
|
||||
# Cap the number of images to limit token cost
|
||||
capped_ids = upload_ids[:MAX_IMAGES_PER_MESSAGE]
|
||||
if len(upload_ids) > MAX_IMAGES_PER_MESSAGE:
|
||||
logger.info(
|
||||
"Capped images from %d to %d for token budget",
|
||||
len(upload_ids), MAX_IMAGES_PER_MESSAGE,
|
||||
)
|
||||
|
||||
result = await db.execute(
|
||||
select(FileUpload).where(
|
||||
FileUpload.id.in_(capped_ids),
|
||||
FileUpload.account_id == account_id,
|
||||
FileUpload.content_type.in_(ALLOWED_IMAGE_TYPES),
|
||||
)
|
||||
)
|
||||
uploads = result.scalars().all()
|
||||
|
||||
images: list[dict[str, Any]] = []
|
||||
for upload in uploads:
|
||||
try:
|
||||
file_data = download_file(upload.storage_key)
|
||||
resized_data, media_type = resize_image_for_vision(
|
||||
file_data, upload.content_type
|
||||
)
|
||||
images.append({
|
||||
"media_type": media_type,
|
||||
"data": base64.b64encode(resized_data).decode("ascii"),
|
||||
})
|
||||
except Exception:
|
||||
logger.warning("Failed to fetch upload %s from S3", upload.id)
|
||||
return images
|
||||
|
||||
@@ -1,52 +1,13 @@
|
||||
import apiClient from './client'
|
||||
import type {
|
||||
AssistantChat,
|
||||
ChatListItem,
|
||||
ChatMessageResponse,
|
||||
RetentionSettings,
|
||||
ConcludeChatRequest,
|
||||
ConcludeChatResponse,
|
||||
} from '@/types/assistant-chat'
|
||||
import type { RetentionSettings } from '@/types/assistant-chat'
|
||||
|
||||
/**
|
||||
* Chat retention settings API.
|
||||
*
|
||||
* Note: Chat CRUD methods were removed — the frontend uses aiSessionsApi
|
||||
* for all chat operations. Only retention settings remain on the /assistant prefix.
|
||||
*/
|
||||
export const assistantChatApi = {
|
||||
async createChat(): Promise<AssistantChat> {
|
||||
const response = await apiClient.post<AssistantChat>('/assistant/chats', {})
|
||||
return response.data
|
||||
},
|
||||
|
||||
async listChats(page = 1, size = 20): Promise<ChatListItem[]> {
|
||||
const response = await apiClient.get<ChatListItem[]>('/assistant/chats', {
|
||||
params: { page, size },
|
||||
})
|
||||
return response.data
|
||||
},
|
||||
|
||||
async getChat(chatId: string): Promise<AssistantChat> {
|
||||
const response = await apiClient.get<AssistantChat>(`/assistant/chats/${chatId}`)
|
||||
return response.data
|
||||
},
|
||||
|
||||
async sendMessage(chatId: string, message: string): Promise<ChatMessageResponse> {
|
||||
const response = await apiClient.post<ChatMessageResponse>(
|
||||
`/assistant/chats/${chatId}/messages`,
|
||||
{ message }
|
||||
)
|
||||
return response.data
|
||||
},
|
||||
|
||||
async updateChat(chatId: string, data: { title?: string; pinned?: boolean }): Promise<AssistantChat> {
|
||||
const response = await apiClient.patch<AssistantChat>(`/assistant/chats/${chatId}`, data)
|
||||
return response.data
|
||||
},
|
||||
|
||||
async deleteChat(chatId: string): Promise<void> {
|
||||
await apiClient.delete(`/assistant/chats/${chatId}`)
|
||||
},
|
||||
|
||||
async bulkDeleteChats(olderThanDays: number): Promise<void> {
|
||||
await apiClient.delete('/assistant/chats', { params: { older_than_days: olderThanDays } })
|
||||
},
|
||||
|
||||
async getRetentionSettings(): Promise<RetentionSettings> {
|
||||
const response = await apiClient.get<RetentionSettings>('/assistant/retention')
|
||||
return response.data
|
||||
@@ -56,14 +17,6 @@ export const assistantChatApi = {
|
||||
const response = await apiClient.patch<RetentionSettings>('/assistant/retention', data)
|
||||
return response.data
|
||||
},
|
||||
|
||||
async concludeChat(chatId: string, data: ConcludeChatRequest): Promise<ConcludeChatResponse> {
|
||||
const response = await apiClient.post<ConcludeChatResponse>(
|
||||
`/assistant/chats/${chatId}/conclude`,
|
||||
data
|
||||
)
|
||||
return response.data
|
||||
},
|
||||
}
|
||||
|
||||
export default assistantChatApi
|
||||
|
||||
@@ -1,20 +1,3 @@
|
||||
import type { SuggestedFlow } from './copilot'
|
||||
|
||||
export interface AssistantChat {
|
||||
id: string
|
||||
title: string
|
||||
messages: AssistantChatMessage[]
|
||||
message_count: number
|
||||
pinned: boolean
|
||||
created_at: string
|
||||
updated_at: string
|
||||
}
|
||||
|
||||
export interface AssistantChatMessage {
|
||||
role: 'user' | 'assistant'
|
||||
content: string
|
||||
}
|
||||
|
||||
export interface ChatListItem {
|
||||
id: string
|
||||
title: string
|
||||
@@ -24,27 +7,9 @@ export interface ChatListItem {
|
||||
updated_at: string
|
||||
}
|
||||
|
||||
export interface ChatMessageResponse {
|
||||
content: string
|
||||
suggested_flows: SuggestedFlow[]
|
||||
}
|
||||
|
||||
export interface RetentionSettings {
|
||||
chat_retention_days: number | null
|
||||
chat_retention_max_count: number | null
|
||||
}
|
||||
|
||||
export type ConclusionOutcome = 'resolved' | 'escalated' | 'paused'
|
||||
|
||||
export interface ConcludeChatRequest {
|
||||
outcome: ConclusionOutcome
|
||||
notes?: string
|
||||
}
|
||||
|
||||
export interface ConcludeChatResponse {
|
||||
summary: string
|
||||
outcome: ConclusionOutcome
|
||||
concluded_at: string
|
||||
}
|
||||
|
||||
export type { SuggestedFlow }
|
||||
|
||||
@@ -11,7 +11,7 @@ export type { Account, Subscription, PlanLimits, SubscriptionDetails, AccountInv
|
||||
export * from './admin'
|
||||
export * from './analytics'
|
||||
export * from './copilot'
|
||||
export type { AssistantChat, AssistantChatMessage, ChatListItem, ChatMessageResponse, RetentionSettings } from './assistant-chat'
|
||||
export type { ChatListItem, RetentionSettings, ConclusionOutcome } from './assistant-chat'
|
||||
export * from './ai-session'
|
||||
export * from './flow-proposal'
|
||||
export * from './flowpilot-analytics'
|
||||
|
||||
Reference in New Issue
Block a user