Three improvements driven by live wedge testing.
1) Notification title now includes a problem snippet and PSA ticket
suffix when present:
"Escalation from Jane · #12345: Outlook is failing to sync email…"
Replaces the prior "Session escalated by Jane" copy that made every
escalation from the same junior look identical in the bell panel.
Snippet is trimmed to 70 chars with ellipsis. handoff_manager now
passes psa_ticket_id through in the notify() payload so this works
for both /escalate and /handoff entry points.
2) AI enrichment (assessment + enhanced escalation_package) moved to
a FastAPI BackgroundTask. The escalating engineer no longer waits
on 15-25s of Sonnet latency — handoff creation returns as soon as
snapshot, status flip, dual-write, documentation, PSA push, and
notify() are committed. enrich_escalation_async opens its own DB
session, runs both AI calls, updates handoff.ai_assessment +
session.escalation_package, commits, and publishes a new
`handoff_assessment_ready` event on the escalation bus. Frontend
doesn't yet listen for that event — the magic-moment screen still
shows a placeholder ("AI assessment is still generating. Reopen
this view in a few seconds…") which is honest about the state.
Live polling / auto-refresh on the bus event is the natural next
step.
3) ChatSidebar entries now surface the problem summary as a secondary
line and tag PSA-linked sessions with a monospace #ticket badge plus
an "Escalated" pill on in-transit sessions. ChatListItem grew
problem_summary, psa_ticket_id, and status fields; loadChats
populates them from listSessions. The user couldn't tell their own
sessions apart in the sidebar because they all rendered as "New
Chat" with no distinguishing detail — this fixes that for any
session, escalated or not.
Test plan
- Backend full suite: 1103 passed in 255.85s with -n auto.
- Frontend tsc -b clean.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
271 lines
8.9 KiB
TypeScript
271 lines
8.9 KiB
TypeScript
import { useState } from 'react'
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import { Plus, Pin, Trash2, MessageSquare, History, X } from 'lucide-react'
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import { cn } from '@/lib/utils'
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import type { ChatListItem } from '@/types/assistant-chat'
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interface ChatSidebarProps {
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chats: ChatListItem[]
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activeChatId: string | null
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onSelectChat: (id: string) => void
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onNewChat: () => void
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onDeleteChat: (id: string) => void
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onTogglePin: (id: string, pinned: boolean) => void
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mobileOpen?: boolean
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onMobileClose?: () => void
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collapsed?: boolean
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onToggleCollapse?: () => void
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}
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export function ChatSidebar({
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chats,
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activeChatId,
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onSelectChat,
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onNewChat,
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onDeleteChat,
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onTogglePin,
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mobileOpen = false,
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onMobileClose,
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collapsed = false,
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onToggleCollapse,
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}: ChatSidebarProps) {
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const pinnedChats = chats.filter(c => c.pinned)
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const unpinnedChats = chats.filter(c => !c.pinned)
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const handleSelectChat = (id: string) => {
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onSelectChat(id)
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onMobileClose?.()
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}
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const handleNewChat = () => {
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onNewChat()
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onMobileClose?.()
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}
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// When collapsed on desktop, render nothing — parent renders the top bar
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if (collapsed && !mobileOpen) {
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return null
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}
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return (
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<>
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{/* Mobile overlay */}
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{mobileOpen && (
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<div className="fixed inset-0 z-40 bg-black/50 sm:hidden" onClick={onMobileClose} />
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)}
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<div
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className={cn(
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'w-72 shrink-0 flex flex-col border-r h-full',
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'fixed inset-y-0 left-0 z-50 sm:static sm:z-auto',
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'transition-transform duration-200',
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mobileOpen ? 'translate-x-0' : '-translate-x-full sm:translate-x-0',
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)}
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style={{ background: 'var(--color-bg-sidebar)' }}
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>
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{/* Header */}
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<div className="px-3 py-3 border-b shrink-0 flex items-center gap-2" style={{ borderColor: 'var(--color-border-default)' }}>
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<button
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onClick={handleNewChat}
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className="flex-1 flex items-center justify-center gap-2 bg-primary text-white font-semibold text-sm rounded-lg px-4 py-2.5 hover:brightness-110 active:scale-[0.98] transition-all"
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>
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<Plus size={16} />
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New Chat
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</button>
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{onToggleCollapse && (
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<button
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onClick={onToggleCollapse}
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className="hidden sm:flex p-1.5 rounded-lg text-muted-foreground hover:text-heading hover:bg-elevated transition-colors"
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title="Collapse to top bar"
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>
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<X size={16} />
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</button>
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)}
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</div>
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{/* Chat list */}
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<div className="flex-1 overflow-y-auto py-2">
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{pinnedChats.length > 0 && (
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<div className="px-3 mb-1">
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<span className="font-sans text-[0.625rem] uppercase tracking-widest text-muted-foreground">
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Pinned
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</span>
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</div>
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)}
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{pinnedChats.map(chat => (
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<ChatItem
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key={chat.id}
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chat={chat}
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isActive={chat.id === activeChatId}
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onSelect={() => handleSelectChat(chat.id)}
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onDelete={() => onDeleteChat(chat.id)}
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onTogglePin={() => onTogglePin(chat.id, !chat.pinned)}
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/>
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))}
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{pinnedChats.length > 0 && unpinnedChats.length > 0 && (
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<div className="mx-3 my-2 border-b" style={{ borderColor: 'var(--color-border-default)' }} />
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)}
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{unpinnedChats.map(chat => (
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<ChatItem
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key={chat.id}
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chat={chat}
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isActive={chat.id === activeChatId}
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onSelect={() => handleSelectChat(chat.id)}
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onDelete={() => onDeleteChat(chat.id)}
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onTogglePin={() => onTogglePin(chat.id, !chat.pinned)}
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/>
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))}
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{chats.length === 0 && (
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<div className="px-4 py-8 text-center text-muted-foreground text-sm">
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No conversations yet
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</div>
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)}
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</div>
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</div>
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</>
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)
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}
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/** Collapsed top bar — rendered by the parent page above the chat area */
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export function ChatSidebarCollapsedBar({
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chats,
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activeChatId,
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onNewChat,
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onExpand,
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}: {
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chats: ChatListItem[]
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activeChatId: string | null
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onNewChat: () => void
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onExpand: () => void
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}) {
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return (
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<div
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className="flex items-center gap-2 px-3 py-2 border-b shrink-0"
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style={{ background: 'var(--color-bg-sidebar)', borderColor: 'var(--color-border-default)' }}
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>
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<button
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onClick={onNewChat}
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className="flex items-center gap-1.5 bg-primary text-white font-semibold text-xs rounded-md px-3 py-1.5 hover:brightness-110 active:scale-[0.98] transition-all"
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>
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<Plus size={14} />
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New
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</button>
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<button
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onClick={onExpand}
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className="flex items-center gap-1.5 rounded-md px-2.5 py-1.5 text-xs text-muted-foreground hover:text-heading hover:bg-elevated transition-colors"
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title="Show chat history"
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>
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<History size={14} />
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<span>History</span>
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{chats.length > 0 && (
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<span className="text-[10px] bg-elevated rounded-full px-1.5 py-0.5 font-medium">{chats.length}</span>
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)}
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</button>
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<div className="flex-1" />
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{activeChatId && (
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<span className="text-xs text-muted-foreground truncate max-w-[300px]">
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{chats.find(c => c.id === activeChatId)?.title}
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</span>
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)}
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</div>
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)
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}
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function ChatItem({
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chat,
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isActive,
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onSelect,
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onDelete,
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onTogglePin,
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}: {
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chat: ChatListItem
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isActive: boolean
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onSelect: () => void
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onDelete: () => void
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onTogglePin: () => void
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}) {
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const [confirming, setConfirming] = useState(false)
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return (
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<div
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onClick={confirming ? e => e.stopPropagation() : onSelect}
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className={cn(
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'group flex items-center gap-2 px-3 py-2.5 mx-1.5 rounded-lg cursor-pointer transition-colors',
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confirming
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? 'bg-danger-dim border border-danger/20'
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: isActive
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? 'bg-accent-dim text-foreground'
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: 'text-muted-foreground hover:bg-input hover:text-foreground'
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)}
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>
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<MessageSquare size={14} className="shrink-0" />
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<div className="flex-1 min-w-0">
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{confirming ? (
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<div className="flex items-center gap-2">
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<span className="text-[0.75rem] text-danger font-medium">Delete?</span>
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<button
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onClick={e => { e.stopPropagation(); onDelete(); setConfirming(false) }}
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className="text-[0.6875rem] font-medium text-danger hover:text-danger px-1.5 py-0.5 rounded bg-danger/15 hover:bg-danger/25 transition-colors"
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>
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Yes
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</button>
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<button
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onClick={e => { e.stopPropagation(); setConfirming(false) }}
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className="text-[0.6875rem] text-muted-foreground hover:text-foreground px-1.5 py-0.5"
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>
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No
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</button>
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</div>
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) : (
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<>
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<div className="flex items-center gap-1.5 min-w-0">
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<div className="text-[0.8125rem] font-medium truncate">{chat.title}</div>
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{chat.psa_ticket_id && (
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<span className="font-mono shrink-0 rounded-md bg-accent-dim px-1.5 py-0.5 text-[0.5625rem] text-accent-text">
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#{chat.psa_ticket_id}
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</span>
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)}
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{(chat.status === 'escalated' || chat.status === 'requesting_escalation') && (
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<span className="font-sans shrink-0 rounded-md bg-warning-dim px-1.5 py-0.5 text-[0.5625rem] uppercase tracking-wider text-warning border border-warning/20">
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Escalated
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</span>
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)}
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</div>
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{/* Secondary line: problem snippet when the title doesn't already
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carry it, otherwise the message count. Keeps untitled
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sessions from collapsing into identical-looking rows. */}
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{chat.problem_summary && chat.problem_summary !== chat.title ? (
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<div className="text-[0.6875rem] text-muted-foreground truncate">
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{chat.problem_summary}
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</div>
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) : (
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<div className="text-[0.6875rem] text-muted-foreground">
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{chat.message_count} messages
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</div>
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)}
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</>
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)}
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</div>
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{!confirming && (
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<div className="flex items-center gap-0.5 opacity-0 group-hover:opacity-100 transition-opacity">
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<button
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onClick={e => { e.stopPropagation(); onTogglePin() }}
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className="p-1 rounded hover:bg-elevated"
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title={chat.pinned ? 'Unpin' : 'Pin'}
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>
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<Pin size={12} className={chat.pinned ? 'text-primary' : ''} />
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</button>
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<button
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onClick={e => { e.stopPropagation(); setConfirming(true) }}
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className="p-1 rounded hover:bg-elevated text-muted-foreground hover:text-danger"
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title="Delete"
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>
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<Trash2 size={12} />
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</button>
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</div>
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)}
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</div>
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)
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}
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