Phase 2 of the FlowPilot-First Pivot connecting AI sessions to ConnectWise PSA: Slice 1 — PSA Ticket Intake: - FlowPilotEngine accepts psa_ticket intake with graceful CW API fallback - Ticket picker on intake screen (refactored TicketPickerModal for dual-mode) - Ticket context card in session sidebar Slice 2 — Auto Documentation Push: - PSA documentation service with resolution/escalation note formatting - Time entry creation via new ConnectWise provider method - Automatic retry scheduler (APScheduler, 5min interval, 3 retries) - PSA push status indicators in frontend with manual retry button - Member mapping warning when CW member not mapped Slice 3 — Session Pause/Resume & Escalation Handoff: - Pause/resume endpoints for same-engineer session bookmarking - Escalation flow: requesting_escalation status, self-escalation blocked - Enhanced escalation package with LLM-generated hypotheses/suggestions - Pickup endpoint with continue/fresh resume modes and briefing step - Escalation queue (sidebar nav + dedicated page) - SessionBriefing component with continue/fresh choice UI - EscalateModal with PSA-aware button text Slice 4 — Mid-Session Ticket Linking: - Link ticket retroactively with context injection into system prompt - Link Ticket button in session sidebar Slice 5 — FlowPilot PSA Settings: - Settings tab on IntegrationsPage with 7 configurable options - Stored as flowpilot_settings JSONB on PsaConnection Database: 2 migrations (flowpilot_settings, psa_post_log changes, status constraint) Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
46 lines
3.2 KiB
TypeScript
46 lines
3.2 KiB
TypeScript
import { apiClient } from './client'
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import type { PsaConnectionResponse, PsaConnectionCreate, PsaConnectionUpdate, PsaConnectionTestResponse } from '@/types'
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import type { TicketLinkResponse, PSATicketSearchResult, PSATicketInfo, PSATicketStatusItem, PsaPreviewResponse, PsaPostResponse, PsaPostLogEntry, PsaMemberResponse, PsaMemberMappingResponse, AutoMatchResult, FlowpilotSettings } from '@/types/integrations'
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export const integrationsApi = {
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getConnection: () =>
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apiClient.get<PsaConnectionResponse | null>('/integrations/psa/connections').then(r => r.data),
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createConnection: (data: PsaConnectionCreate) =>
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apiClient.post<PsaConnectionResponse>('/integrations/psa/connections', data).then(r => r.data),
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updateConnection: (id: string, data: PsaConnectionUpdate) =>
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apiClient.put<PsaConnectionResponse>(`/integrations/psa/connections/${id}`, data).then(r => r.data),
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deleteConnection: (id: string) =>
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apiClient.delete(`/integrations/psa/connections/${id}`),
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testConnection: (id: string) =>
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apiClient.post<PsaConnectionTestResponse>(`/integrations/psa/connections/${id}/test`).then(r => r.data),
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searchTickets: (params: { query?: string; board_id?: number; include_closed?: boolean }) =>
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apiClient.get<PSATicketSearchResult[]>('/integrations/psa/tickets/search', { params }).then(r => r.data),
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getTicket: (id: string) =>
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apiClient.get<PSATicketInfo>(`/integrations/psa/tickets/${id}`).then(r => r.data),
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getTicketStatuses: (ticketId: string) =>
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apiClient.get<PSATicketStatusItem[]>(`/integrations/psa/tickets/${ticketId}/statuses`).then(r => r.data),
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listMembers: () =>
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apiClient.get<PsaMemberResponse[]>('/integrations/psa/members').then(r => r.data),
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getMemberMappings: () =>
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apiClient.get<PsaMemberMappingResponse[]>('/integrations/psa/member-mappings').then(r => r.data),
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saveMemberMappings: (mappings: { user_id: string; external_member_id: string; external_member_name: string }[]) =>
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apiClient.post<PsaMemberMappingResponse[]>('/integrations/psa/member-mappings', mappings).then(r => r.data),
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autoMatchMembers: () =>
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apiClient.post<AutoMatchResult>('/integrations/psa/member-mappings/auto-match').then(r => r.data),
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getFlowpilotSettings: (connectionId: string) =>
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apiClient.get<FlowpilotSettings>(`/integrations/psa/connections/${connectionId}/flowpilot-settings`).then(r => r.data),
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updateFlowpilotSettings: (connectionId: string, data: Partial<FlowpilotSettings>) =>
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apiClient.put<FlowpilotSettings>(`/integrations/psa/connections/${connectionId}/flowpilot-settings`, data).then(r => r.data),
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}
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export const sessionPsaApi = {
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linkTicket: (sessionId: string, psaTicketId: string | null) =>
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apiClient.patch<TicketLinkResponse>(`/sessions/${sessionId}/ticket-link`, { psa_ticket_id: psaTicketId }).then(r => r.data),
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getPostPreview: (sessionId: string) =>
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apiClient.get<PsaPreviewResponse>(`/sessions/${sessionId}/psa-post/preview`).then(r => r.data),
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postToTicket: (sessionId: string, data: { note_type: string; content: string; update_status_id?: number }) =>
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apiClient.post<PsaPostResponse>(`/sessions/${sessionId}/psa-post`, data).then(r => r.data),
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getPostHistory: (sessionId: string) =>
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apiClient.get<PsaPostLogEntry[]>(`/sessions/${sessionId}/psa-posts`).then(r => r.data),
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}
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