Files
resolutionflow/frontend/src/pages/AssistantChatPage.tsx
Michael Chihlas faf1d8dd12 fix(pilot): applied_at stamps on run-declaring actions, not Apply click
Per Phase 9 §5. Before: banner Apply click stamped applied_at
regardless of whether the engineer had committed to running anything,
starting the Verifying timer prematurely. After:

- handleApplyFix no longer calls applyFix(). It just routes to the
  right surface (TemplateMatchPanel / InlineNoTemplateDialog / Script
  Builder tab).
- handleScriptDecision stamps applied_at for one_off + draft_template
  (both labels are 'Run now, …' — the click is the declaration).
  build_template does not stamp.
- TemplateMatchPanel's new 'I ran this' button calls applyFix via a
  new onMarkRun prop.
- Script Builder tab Submit does not stamp (a draft is not a run).

No backend change — the /apply endpoint is unchanged. Only call sites
move.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-24 04:11:56 -04:00

1889 lines
85 KiB
TypeScript

import { useState, useEffect, useRef, useCallback } from 'react'
import { useLocation, useNavigate, useParams } from 'react-router-dom'
import { Sparkles, Send, Loader2, MessageSquare, Paperclip, Terminal, X, RotateCcw, ImagePlus, ListChecks, FileText, CheckCircle2, ArrowUpRight, MoreHorizontal, Pause } from 'lucide-react'
import { cn } from '@/lib/utils'
import { uploadsApi } from '@/api/uploads'
import type { PendingUpload } from '@/types/upload'
import type { ForkMetadata, ActionItem, QuestionItem } from '@/types/ai-session'
import { PageMeta } from '@/components/common/PageMeta'
import { aiSessionsApi } from '@/api/aiSessions'
import { useBranching } from '@/hooks/useBranching'
import { analytics } from '@/lib/analytics'
import { toast } from '@/lib/toast'
import { ChatSidebar, ChatSidebarCollapsedBar } from '@/components/assistant/ChatSidebar'
import { ChatMessage } from '@/components/assistant/ChatMessage'
import { TaskLane, clearTaskState } from '@/components/assistant/TaskLane'
import { WhatWeKnow } from '@/components/pilot/sections/WhatWeKnow'
import { ResolutionNotePreview as ResolutionNotePreviewPopover } from '@/components/pilot/ResolutionNotePreview'
import { ProposalBanner } from '@/components/pilot/ProposalBanner'
import type { BannerMode } from '@/components/pilot/ProposalBanner'
import { EscalateInterceptDialog } from '@/components/pilot/EscalateInterceptDialog'
import type { InterceptChoice } from '@/components/pilot/EscalateInterceptDialog'
import { TemplateMatchPanel } from '@/components/pilot/script/TemplateMatchPanel'
import { TemplatizePrompt } from '@/components/pilot/script/TemplatizePrompt'
import { ChatTabStrip, type ChatTab } from '@/components/pilot/ChatTabStrip'
import { ScriptBuilderTab } from '@/components/pilot/ScriptBuilderTab'
import { InlineNoTemplateDialog } from '@/components/pilot/InlineNoTemplateDialog'
import { ShortcutsHelpOverlay } from '@/components/pilot/ShortcutsHelpOverlay'
import { useKeyboardShortcuts } from '@/hooks/useKeyboardShortcuts'
import { useMediaQuery } from '@/hooks/useMediaQuery'
import {
draftTemplatesApi,
accountPreferencesApi,
type DraftTemplate,
} from '@/api/draftTemplates'
import { PILOT_INLINE_SCRIPT_EVENT } from '@/lib/pilotEvents'
import { sessionFactsApi, type SessionFact } from '@/api/sessionFacts'
import {
sessionSuggestedFixesApi,
type SessionSuggestedFix,
type ResolutionNotePreview as ResolutionNotePreviewData,
type UserDecision,
type FixOutcome,
} from '@/api/sessionSuggestedFixes'
import { ConcludeSessionModal } from '@/components/assistant/ConcludeSessionModal'
import { StatusUpdateModal } from '@/components/flowpilot/StatusUpdateModal'
import type { ChatListItem, ConclusionOutcome } from '@/types/assistant-chat'
import type { SuggestedFlow } from '@/types/copilot'
interface MessageWithMeta {
role: 'user' | 'assistant'
content: string
suggestedFlows?: SuggestedFlow[]
fork?: ForkMetadata | null
actions?: ActionItem[] | null
questions?: QuestionItem[] | null
imageUrls?: string[]
}
export default function AssistantChatPage() {
const location = useLocation()
const navigate = useNavigate()
const { sessionId: urlSessionId } = useParams<{ sessionId?: string }>()
const [chats, setChats] = useState<ChatListItem[]>([])
const [activeChatId, setActiveChatId] = useState<string | null>(() => {
if (urlSessionId) return urlSessionId
try { return sessionStorage.getItem('rf-active-chat-id') } catch { return null }
})
const [messages, setMessages] = useState<MessageWithMeta[]>([])
const [input, setInput] = useState('')
const [loading, setLoading] = useState(false)
const [showConclude, setShowConclude] = useState(false)
const [showStatusUpdate, setShowStatusUpdate] = useState(false)
const branching = useBranching()
const [mobileSidebarOpen, setMobileSidebarOpen] = useState(false)
const [showLogs, setShowLogs] = useState(false)
const [logContent, setLogContent] = useState('')
const [pendingUploads, setPendingUploads] = useState<PendingUpload[]>([])
const [isDragOver, setIsDragOver] = useState(false)
const [activeQuestions, setActiveQuestions] = useState<QuestionItem[]>(() => {
try {
const saved = sessionStorage.getItem('rf-tasklane-meta')
if (saved) { const d = JSON.parse(saved); if (d.chatId === activeChatId) return d.questions || [] }
} catch { /* ignore */ }
return []
})
const [activeActions, setActiveActions] = useState<ActionItem[]>(() => {
try {
const saved = sessionStorage.getItem('rf-tasklane-meta')
if (saved) { const d = JSON.parse(saved); if (d.chatId === activeChatId) return d.actions || [] }
} catch { /* ignore */ }
return []
})
const [showTaskLane, setShowTaskLane] = useState(() => {
try {
const saved = sessionStorage.getItem('rf-tasklane-meta')
if (saved) { const d = JSON.parse(saved); return d.show === true && d.chatId === activeChatId }
} catch { /* ignore */ }
return false
})
const [sidebarCollapsed, setSidebarCollapsed] = useState(() =>
localStorage.getItem('rf-chat-sidebar-collapsed') === 'true'
)
const [activeSessionStatus, setActiveSessionStatus] = useState<string | null>(null)
const [activePsaTicketId, setActivePsaTicketId] = useState<string | null>(null)
// Phase 2: "What we know" facts for the active session. Refreshed on
// selectChat and after each chat send (the AI may have emitted [PROMOTE]
// markers that synthesized new facts server-side).
const [facts, setFacts] = useState<SessionFact[]>([])
// Phase 3: active suggested fix; Phase 4 extends the preview popover to
// support both Resolve and Escalate (kind-parameterized, one active at a time).
const [activeFix, setActiveFix] = useState<SessionSuggestedFix | null>(null)
const [previewKind, setPreviewKind] = useState<'resolve' | 'escalate' | null>(null)
const [previewData, setPreviewData] = useState<ResolutionNotePreviewData | null>(null)
const [previewLoading, setPreviewLoading] = useState(false)
const [previewError, setPreviewError] = useState<string | null>(null)
const [previewPosting, setPreviewPosting] = useState(false)
// Debounce timer for preview refresh — Phase 3 spec calls for 500ms client-
// side debounce so rapid edits don't fan out to the LLM (cache absorbs the
// dups, but the request itself still costs HTTP RTT).
const previewDebounceRef = useRef<ReturnType<typeof setTimeout> | null>(null)
const previewOpen = previewKind !== null
// Phase 5: inline Script Generator panel state. Open <=> the engineer
// clicked the Suggested Fix card. Which panel renders is decided by
// whether the active fix has a script_template_id.
const [scriptPanelOpen, setScriptPanelOpen] = useState(false)
const [scriptDecisionBusy, setScriptDecisionBusy] = useState(false)
// Phase 6: post-resolve "save as template?" queue. After Resolve succeeds
// we fetch pending drafts for this session and show the modal one at a
// time; the user accepts, rejects, or toggles "don't ask again", and we
// advance to the next pending draft.
const [templatizeQueue, setTemplatizeQueue] = useState<DraftTemplate[]>([])
const [showOverflow, setShowOverflow] = useState(false)
// Phase 7: keyboard-shortcut help overlay.
const [shortcutsHelpOpen, setShortcutsHelpOpen] = useState(false)
// Phase 7: below 1200px the task lane collapses to a bottom drawer per the
// migration spec. Above, it's the standard right-side panel.
const isNarrow = useMediaQuery('(max-width: 1199px)')
// Phase 8: ProposalBanner + EscalateInterceptDialog state.
const [bannerCollapsed, setBannerCollapsed] = useState(false)
const [postApplyMsgCount, setPostApplyMsgCount] = useState(0)
const [nudgeSilenced, setNudgeSilenced] = useState(false)
const [escalateIntercept, setEscalateIntercept] = useState<{ fixId: string; fixTitle: string } | null>(null)
// Phase 9: ChatTabStrip + ScriptBuilderTab state.
const [chatTab, setChatTab] = useState<ChatTab>('chat')
const [scriptBuilderHasProgress, setScriptBuilderHasProgress] = useState(false)
// Phase 8: compute the current banner mode from activeFix.
// applied_at is now persisted on the server (stamped by POST /apply),
// so bannerMode is derived entirely from server state — no client-side flag.
const bannerMode: BannerMode | null = (() => {
if (!activeFix) return null
if (activeFix.status === 'dismissed') return null
if (activeFix.ai_outcome_proposal) return 'ai_confirming'
if (activeFix.status === 'applied_partial') return 'partial'
if (activeFix.status === 'applied_success' || activeFix.status === 'applied_failed') return null
if (activeFix.applied_at) {
if (postApplyMsgCount >= 3 && !nudgeSilenced) return 'nudge'
return 'verifying'
}
return 'proposed'
})()
// Phase 9: show the tab strip when the fix needs a script drafted (no template,
// no drafted script yet, and still in a live state).
const showTabStrip =
activeFix != null
&& activeFix.status !== 'dismissed'
&& activeFix.status !== 'applied_success'
&& activeFix.status !== 'applied_failed'
&& !activeFix.script_template_id
&& !activeFix.ai_drafted_script
// Defensive: if the strip hides (fix resolved/dismissed/script-drafted),
// snap back to the Chat tab so the user doesn't land on a blank panel.
useEffect(() => {
if (!showTabStrip && chatTab === 'script_builder') setChatTab('chat')
}, [showTabStrip, chatTab])
const toggleSidebarCollapse = () => {
const next = !sidebarCollapsed
setSidebarCollapsed(next)
localStorage.setItem('rf-chat-sidebar-collapsed', String(next))
}
const messagesEndRef = useRef<HTMLDivElement>(null)
const inputRef = useRef<HTMLTextAreaElement>(null)
const fileInputRef = useRef<HTMLInputElement>(null)
const dragCounterRef = useRef(0)
const prefillHandledRef = useRef(false)
// Tracks the most recently requested active chat ID so in-flight selectChat
// calls that complete after the user switches chats don't clobber new state.
const currentChatRef = useRef<string | null>(activeChatId)
// Persist active chat ID to sessionStorage
useEffect(() => {
try {
if (activeChatId) sessionStorage.setItem('rf-active-chat-id', activeChatId)
else sessionStorage.removeItem('rf-active-chat-id')
} catch { /* ignore */ }
}, [activeChatId])
// Load chat list from ai_sessions
useEffect(() => {
loadChats()
}, [])
// If URL has a session ID, load it
useEffect(() => {
if (urlSessionId && urlSessionId !== activeChatId) {
selectChat(urlSessionId)
}
}, [urlSessionId]) // eslint-disable-line react-hooks/exhaustive-deps
// Restore session from sessionStorage on mount (when URL has no session ID)
useEffect(() => {
if (!urlSessionId && activeChatId) {
selectChat(activeChatId)
}
}, []) // eslint-disable-line react-hooks/exhaustive-deps
// Handle prefill from command palette / dashboard handoff
useEffect(() => {
const state = location.state as { prefill?: string; uploadIds?: string[] } | null
const prefill = state?.prefill
const uploadIds = state?.uploadIds
if (!prefill || prefillHandledRef.current) return
prefillHandledRef.current = true
navigate(location.pathname, { replace: true, state: {} })
const sendPrefill = async () => {
// Clear stale task lane from previous session
resetSessionDerivedState()
setActiveSessionStatus('active')
setActivePsaTicketId(null)
try {
const session = await aiSessionsApi.createChatSession({
intake_type: 'free_text',
intake_content: { text: prefill },
})
const chatItem: ChatListItem = {
id: session.session_id,
title: session.title,
message_count: 0,
pinned: false,
created_at: new Date().toISOString(),
updated_at: new Date().toISOString(),
}
setChats(prev => [chatItem, ...prev])
setActiveChatId(session.session_id)
setMessages([{ role: 'user', content: prefill }])
setLoading(true)
const response = await aiSessionsApi.sendChatMessage(session.session_id, {
message: prefill,
upload_ids: uploadIds?.length ? uploadIds : undefined,
})
setMessages(prev => [
...prev,
{ role: 'assistant', content: response.content, suggestedFlows: response.suggested_flows, fork: response.fork, actions: response.actions, questions: response.questions },
])
setChats(prev =>
prev.map(c =>
c.id === session.session_id
? { ...c, message_count: 2, title: prefill.slice(0, 100), updated_at: new Date().toISOString() }
: c
)
)
// Show task lane if AI sent questions or actions
if (response.fork && session.session_id) {
branching.loadBranches(session.session_id)
}
const hasQuestions = response.questions && response.questions.length > 0
const hasActions = response.actions && response.actions.length > 0
if (hasQuestions || hasActions) {
setActiveQuestions(response.questions || [])
setActiveActions(response.actions || [])
setShowTaskLane(true)
}
// Refetch facts + active fix — the AI may have emitted markers.
refreshSessionDerived(session.session_id)
} catch {
toast.error('Failed to start AI conversation')
} finally {
setLoading(false)
}
}
sendPrefill()
// eslint-disable-next-line react-hooks/exhaustive-deps
}, [])
// Persist task lane metadata to sessionStorage
useEffect(() => {
try {
sessionStorage.setItem('rf-tasklane-meta', JSON.stringify({
show: showTaskLane,
chatId: activeChatId,
questions: activeQuestions,
actions: activeActions,
}))
} catch { /* ignore */ }
}, [showTaskLane, activeChatId, activeQuestions, activeActions])
// Auto-scroll
useEffect(() => {
messagesEndRef.current?.scrollIntoView({ behavior: 'smooth' })
}, [messages])
// Phase 5: Cmd+K → "Open inline Script Generator". Only acts when there
// is an active suggested fix on this session — otherwise we'd open an
// empty panel.
useEffect(() => {
const handler = () => {
if (activeFix) {
setScriptPanelOpen(true)
} else {
toast.info('No active suggested fix yet — wait for the AI to propose a resolution.')
}
}
window.addEventListener(PILOT_INLINE_SCRIPT_EVENT, handler as EventListener)
return () => window.removeEventListener(PILOT_INLINE_SCRIPT_EVENT, handler as EventListener)
}, [activeFix])
const loadChats = async () => {
try {
const sessions = await aiSessionsApi.listSessions({ session_type: 'chat', limit: 100 })
setChats(sessions.map(s => ({
id: s.id,
title: s.title || s.problem_summary || 'New Chat',
message_count: s.step_count,
pinned: false,
created_at: s.created_at,
updated_at: s.created_at,
})))
} catch {
// silently handle
}
}
// Single source of truth for "wipe every per-chat UI state field" before
// switching to a different chat. Called from selectChat, handleNewChat,
// sendPrefill, and handleResumeNew so adding new chat-scoped state in future
// phases only requires touching this one helper. Forgetting to clear a field
// leaks the previous chat's data into the new one — first noticed as a task
// lane regression (Phase 5), surfaced again as the conversation pane showing
// the previous chat's messages while the sidebar entry said "0 messages".
// `messages` belongs in here too: selectChat clears it asynchronously when
// getSession returns, but the gap between switching and that response is
// exactly when the previous chat's content stays visible.
const resetSessionDerivedState = useCallback(() => {
setMessages([])
setShowTaskLane(false)
setActiveQuestions([])
setActiveActions([])
setFacts([])
setActiveFix(null)
setPreviewKind(null)
setPreviewData(null)
setPreviewError(null)
setPreviewPosting(false)
setScriptPanelOpen(false)
// Phase 8: banner state reset
setBannerCollapsed(false)
setPostApplyMsgCount(0)
setNudgeSilenced(false)
setEscalateIntercept(null)
// Phase 9: tab strip reset
setChatTab('chat')
setScriptBuilderHasProgress(false)
}, [])
// Phase 2 facts — fetch + handlers. `refreshFacts` is called from selectChat
// and after each chat send, because the AI may have emitted [PROMOTE] markers
// that synthesized new facts server-side (see unified_chat_service.
// _persist_promote_items).
const refreshFacts = useCallback(async (chatId: string) => {
try {
const list = await sessionFactsApi.list(chatId)
// Guard: discard stale fetch if the user switched chats mid-flight.
if (currentChatRef.current !== chatId) return
setFacts(list)
// Auto-open the task lane when the session has facts so the engineer
// can see them — without this, a session with only facts (no open
// questions) would hide the lane and the facts would be invisible.
if (list.length > 0) setShowTaskLane(true)
} catch {
// Best-effort — facts are accessory state. Surfacing a toast on every
// refetch failure would be noisy; the empty state explains the absence.
}
}, [])
// Phase 3 — active suggested fix + resolution-note preview.
// Declared BEFORE refreshSessionDerived / handleAddNote so the useCallback
// dep arrays don't hit a temporal dead zone on React's synchronous render.
const refreshActiveFix = useCallback(async (chatId: string) => {
try {
const fix = await sessionSuggestedFixesApi.getActive(chatId)
if (currentChatRef.current !== chatId) return
setActiveFix((prev) => {
// If the active fix changed (AI emitted a new SUGGEST_FIX that
// superseded the prior), close the script panel so the engineer
// isn't acting on stale draft state.
if (prev?.id !== fix?.id) setScriptPanelOpen(false)
return fix
})
} catch {
// No-fix-yet (404) is normalized to null inside the client. Genuine
// failures stay silent — accessory state, not load-bearing.
}
}, [])
// Kind-aware preview fetch: Resolve hits /resolution-note/preview,
// Escalate hits /escalation-package/preview. They're cached separately
// on the backend, so switching kinds never returns stale markdown.
const refreshPreview = useCallback(async (chatId: string, kind?: 'resolve' | 'escalate') => {
const effectiveKind = kind ?? previewKind
if (!effectiveKind) return
setPreviewLoading(true)
setPreviewError(null)
try {
const p = effectiveKind === 'resolve'
? await sessionSuggestedFixesApi.getResolutionNotePreview(chatId)
: await sessionSuggestedFixesApi.getEscalationPackagePreview(chatId)
if (currentChatRef.current !== chatId) return
setPreviewData(p)
} catch (err: unknown) {
const status = (err as { response?: { status?: number } })?.response?.status
setPreviewError(
status === 502
? 'AI provider error drafting the note. Try again in a few seconds.'
: 'Could not load preview.',
)
} finally {
setPreviewLoading(false)
}
}, [previewKind])
// Trigger preview refresh with a 500ms debounce. The backend cache short-
// circuits same-state calls, but the network round-trip is still avoidable
// when the user is typing quickly (e.g. editing a fact).
const schedulePreviewRefresh = useCallback((chatId: string) => {
if (previewDebounceRef.current) clearTimeout(previewDebounceRef.current)
previewDebounceRef.current = setTimeout(() => {
if (previewOpen && currentChatRef.current === chatId) {
refreshPreview(chatId)
}
}, 500)
}, [previewOpen, refreshPreview])
// Phase 3: convenience helper — refresh fact list, active fix, and (if open)
// schedule a preview refresh. Called after every chat send so the new state
// (PROMOTE-synthesized facts, new SUGGEST_FIX) appears in the lane.
const refreshSessionDerived = useCallback(async (chatId: string) => {
await Promise.all([refreshFacts(chatId), refreshActiveFix(chatId)])
if (previewOpen) schedulePreviewRefresh(chatId)
}, [refreshFacts, refreshActiveFix, previewOpen, schedulePreviewRefresh])
const handleAddNote = async (text: string, summary: string | null) => {
if (!activeChatId) return
try {
const fact = await sessionFactsApi.create(activeChatId, { text, summary })
setFacts(prev => [...prev, fact])
schedulePreviewRefresh(activeChatId)
} catch {
toast.error('Failed to add note')
}
}
const handleUpdateFact = async (factId: string, text: string, summary: string | null) => {
if (!activeChatId) return
try {
const updated = await sessionFactsApi.update(activeChatId, factId, { text, summary })
setFacts(prev => prev.map(f => f.id === factId ? updated : f))
schedulePreviewRefresh(activeChatId)
} catch {
toast.error('Failed to update fact')
}
}
const handleDeleteFact = async (factId: string) => {
if (!activeChatId) return
try {
await sessionFactsApi.remove(activeChatId, factId)
setFacts(prev => prev.filter(f => f.id !== factId))
schedulePreviewRefresh(activeChatId)
} catch {
toast.error('Failed to remove fact')
}
}
// Phase 5: handle a path choice from NoTemplateDialog. one_off and
// draft_template just record the decision (returning the rendered script
// for display); build_template returns a redirect_path to the Script
// Builder, which we navigate to.
const handleScriptDecision = async (
decision: UserDecision,
options: { editedScript: string; parametersUsed: Record<string, string> },
) => {
if (!activeChatId || !activeFix) return
setScriptDecisionBusy(true)
try {
const out = await sessionSuggestedFixesApi.recordDecision(
activeChatId, activeFix.id, decision,
{ editedScript: options.editedScript, parametersUsed: options.parametersUsed },
)
// Decision endpoint bumps state_version — reflect in preview.
schedulePreviewRefresh(activeChatId)
if (decision === 'build_template' && out.redirect_path) {
navigate(out.redirect_path)
return
}
if (decision === 'one_off') {
toast.success('Recorded as one-off — script not added to library')
} else if (decision === 'draft_template') {
toast.success('Draft template queued — review after Resolve')
}
// Phase 9 §5: one_off and draft_template declare a run ("Run now, …").
// Stamp applied_at to transition the fix into Verifying.
// build_template does NOT run — no stamp.
if (decision === 'one_off' || decision === 'draft_template') {
try {
const updated = await sessionSuggestedFixesApi.applyFix(
activeChatId, activeFix.id,
)
setActiveFix(updated)
} catch { /* non-fatal: engineer can still mark outcome later */ }
}
// Keep the panel open so the engineer can copy the rendered script.
} catch {
toast.error('Failed to record decision')
} finally {
setScriptDecisionBusy(false)
}
}
// handleOpenPreview is declared before handleSetOutcome so it can be listed
// as a useCallback dep without a temporal dead zone.
const handleOpenPreview = useCallback((kind: 'resolve' | 'escalate') => {
if (!activeChatId) return
// Opening a different kind clobbers the cached markdown so the popover
// doesn't flash stale content while the new kind fetches.
if (previewKind !== kind) setPreviewData(null)
setPreviewKind(kind)
setPreviewError(null)
refreshPreview(activeChatId, kind)
}, [activeChatId, previewKind, refreshPreview])
// Phase 9: handleApplyFix — routes to the appropriate surface based on
// fix state. applyFix() call site moves to Task 13 (handleScriptDecision
// and TemplateMatchPanel.onMarkRun).
const handleApplyFix = useCallback(() => {
if (!activeFix) return
if (activeFix.script_template_id) {
setScriptPanelOpen(true) // existing TemplateMatchPanel flow in task lane
return
}
if (activeFix.ai_drafted_script) {
setScriptPanelOpen(true) // InlineNoTemplateDialog, now in chat region (Step 5)
return
}
// No draft, no template — route to the Script Builder tab.
setChatTab('script_builder')
}, [activeFix])
// Phase 9 Task 13: TemplateMatchPanel "I ran this" — stamps applied_at so the
// ProposalBanner transitions from Proposed to Verifying. Shared useCallback so
// both render sites (narrow-drawer + side-panel) are identical.
const handleMarkRun = useCallback(async () => {
if (!activeFix || !activeChatId) return
try {
const updated = await sessionSuggestedFixesApi.applyFix(
activeChatId, activeFix.id,
)
setActiveFix(updated)
setScriptPanelOpen(false)
} catch { /* non-fatal: engineer can still mark outcome later */ }
}, [activeFix, activeChatId])
// Phase 8: record a terminal outcome for the active fix. Updates local state
// on success. For applied_success also opens the Resolve preview.
const handleSetOutcome = useCallback(async (outcome: FixOutcome, notes?: string) => {
if (!activeChatId || !activeFix) return
try {
const updated = await sessionSuggestedFixesApi.patchOutcome(activeChatId, activeFix.id, outcome, notes)
setActiveFix(updated)
// Reset apply tracking state since we now have a terminal outcome.
setPostApplyMsgCount(0)
setNudgeSilenced(false)
if (outcome === 'applied_success') {
// Open the Resolve note preview so the engineer can post to PSA.
handleOpenPreview('resolve')
}
} catch (err: unknown) {
const status = (err as { response?: { status?: number; data?: { detail?: string } } })?.response?.status
if (status === 409) {
toast.warning('Outcome already recorded — session may already be in a terminal state.')
} else {
toast.error('Failed to record outcome')
}
}
}, [activeChatId, activeFix, handleOpenPreview])
// Phase 8: accept the AI-proposed outcome. Translates AI proposal outcome
// names to FixOutcome values, then delegates to handleSetOutcome.
// For partial, a non-empty notes string is required by the backend (400 on
// empty). Fall back to a generic note if the AI's reason is blank.
const handleAcceptAIProposal = useCallback(async () => {
if (!activeFix?.ai_outcome_proposal) return
const { outcome, reason } = activeFix.ai_outcome_proposal
const fixOutcome: FixOutcome =
outcome === 'success' ? 'applied_success'
: outcome === 'failure' ? 'applied_failed'
: 'applied_partial'
const notes = fixOutcome === 'applied_partial'
? (reason?.trim() || 'Partially applied per AI detection')
: fixOutcome === 'applied_failed'
? reason?.trim() || undefined
: undefined
await handleSetOutcome(fixOutcome, notes)
}, [activeFix, handleSetOutcome])
// Phase 8: reject the AI proposal — persist the rejection to the server so
// the banner does not re-surface on the next refreshSessionDerived call.
// Falls back to a local-state clear on error (non-fatal: banner may re-arm
// on the next refetch, matching the previous behaviour).
const handleRejectAIProposal = useCallback(async () => {
if (!activeFix || !activeChatId) return
try {
const updated = await sessionSuggestedFixesApi.clearAIProposal(activeChatId, activeFix.id)
setActiveFix(updated)
} catch {
// Non-fatal fallback: clear locally so the banner disappears immediately.
setActiveFix({ ...activeFix, ai_outcome_proposal: null })
}
}, [activeFix, activeChatId])
// Phase 8: silence the nudge banner without recording an outcome.
const handleSilenceNudge = useCallback(() => {
setNudgeSilenced(true)
setPostApplyMsgCount(0)
}, [])
// Phase 8: Escalate intercept — capture fix outcome before proceeding.
// Wraps the existing Escalate click (which opens ConcludeSessionModal).
const handleEscalateClick = useCallback(() => {
const inVerifyState =
activeFix && (
(!!activeFix.applied_at && activeFix.status === 'proposed') ||
activeFix.status === 'applied_partial'
)
if (inVerifyState && activeFix) {
setEscalateIntercept({ fixId: activeFix.id, fixTitle: activeFix.title })
return
}
setShowConclude(true)
}, [activeFix])
const handleInterceptChoice = useCallback(async (choice: InterceptChoice) => {
const stored = escalateIntercept
setEscalateIntercept(null)
if (!stored || !activeChatId) return
const outcomeToSend: FixOutcome =
choice === 'never_applied' ? 'dismissed' : choice
try {
const updated = await sessionSuggestedFixesApi.patchOutcome(
activeChatId, stored.fixId, outcomeToSend,
)
setActiveFix(updated)
} catch { /* non-fatal — engineer can still escalate */ }
setShowConclude(true)
}, [activeChatId, escalateIntercept])
// Phase 8: Resolve click — auto-mark applied_success if in verifying state
// before opening the resolution note preview.
const handleResolveClick = useCallback(async () => {
if (activeFix && activeFix.applied_at && activeFix.status === 'proposed' && activeChatId) {
try {
const updated = await sessionSuggestedFixesApi.patchOutcome(activeChatId, activeFix.id, 'applied_success')
setActiveFix(updated)
} catch {
// Non-fatal; user can still resolve.
}
}
setShowConclude(true)
}, [activeChatId, activeFix])
const handleClosePreview = () => {
setPreviewKind(null)
setPreviewError(null)
}
const handleConfirmPost = async (markdown: string) => {
if (!activeChatId || !previewKind) return
setPreviewPosting(true)
try {
const out = previewKind === 'resolve'
? await sessionSuggestedFixesApi.postResolutionNote(activeChatId, markdown)
: await sessionSuggestedFixesApi.postEscalationPackage(activeChatId, markdown)
setActiveSessionStatus(out.session_status)
if (out.outcome === 'resolved') {
toast.success(
out.verified_status_id
? `Posted to ${previewData?.target_ticket_ref ?? 'PSA'} · status ${out.verified_status_name}`
: `Posted to ${previewData?.target_ticket_ref ?? 'PSA'}${out.status_transition_skipped_reason ? ' · status unchanged' : ''}`,
)
} else if (out.outcome === 'escalated') {
toast.success(
out.verified_status_id
? `Escalated · ${previewData?.target_ticket_ref ?? 'PSA'} status ${out.verified_status_name}`
: `Escalated · handoff posted to ${previewData?.target_ticket_ref ?? 'PSA'}`,
)
} else if (out.outcome === 'resolved_local') {
toast.success('Session resolved locally (no PSA ticket linked)')
} else if (out.outcome === 'escalated_local') {
toast.success('Session escalated locally (no PSA ticket linked)')
}
handleClosePreview()
// Phase 6: on a successful Resolve (either external or local), check
// for pending draft_templates rows created by the Phase 5 three-option
// dialog. Show the TemplatizePrompt modal iff:
// - the account preference hasn't opted out
// - the session has at least one pending draft
// Escalate doesn't trigger this flow — only resolution.
if (out.outcome === 'resolved' || out.outcome === 'resolved_local') {
try {
const prefs = await accountPreferencesApi.get()
if (prefs.preferences.templatize_prompt_enabled === false) return
const drafts = await draftTemplatesApi.list(true)
const forThisSession = drafts.filter(
(d) => d.source_session_id === activeChatId,
)
if (forThisSession.length > 0) setTemplatizeQueue(forThisSession)
} catch {
// Soft-fail: the Resolve itself succeeded. A missing preference
// or list fetch is not worth blocking the success toast.
}
}
} catch (err: unknown) {
console.error('[AssistantChat] confirm post failed:', err)
const errResp = (err as { response?: { status?: number; data?: { detail?: string } } })?.response
const status = errResp?.status
const detail = errResp?.data?.detail
if (status === 502) {
toast.error(detail || 'PSA posted partially — see server logs.')
} else if (status === 409) {
toast.warning(detail || 'Session is already in that state.')
} else {
toast.error('Could not post. Please try again.')
}
} finally {
setPreviewPosting(false)
}
}
const selectChat = useCallback(async (chatId: string) => {
currentChatRef.current = chatId
setActiveChatId(chatId)
// Clear TaskLane when switching chats — will restore from backend if available
resetSessionDerivedState()
setActiveSessionStatus(null)
setActivePsaTicketId(null)
// Fire facts + active-fix fetches in parallel with session detail.
refreshSessionDerived(chatId)
try {
const detail = await aiSessionsApi.getSession(chatId)
// Guard: if the user switched to a different chat while this API call was
// in flight (e.g. clicked "New Chat"), discard stale results so we don't
// clobber the new session's task lane state.
if (currentChatRef.current !== chatId) return
setActiveSessionStatus(detail.status)
setActivePsaTicketId(detail.psa_ticket_id)
setMessages(
(detail.conversation_messages || []).map(m => ({
role: m.role as 'user' | 'assistant',
content: m.content,
}))
)
// Restore task lane from persisted state
if (detail.pending_task_lane) {
const q = detail.pending_task_lane.questions || []
const a = detail.pending_task_lane.actions || []
if (q.length > 0 || a.length > 0) {
// Pre-load user's saved responses into sessionStorage BEFORE setting props
// so TaskLane can restore them on mount/prop-change
const responses = detail.pending_task_lane.responses
if (responses && responses.length > 0) {
try {
sessionStorage.setItem(`rf-tasklane-state:${chatId}`, JSON.stringify(responses))
} catch { /* ignore */ }
}
setActiveQuestions(q)
setActiveActions(a)
setShowTaskLane(true)
}
}
} catch {
setMessages([])
}
}, [refreshSessionDerived])
const handleNewChat = async () => {
// Invalidate currentChatRef BEFORE the await so any in-flight handleSend/handleTaskSubmit
// for the previous session sees a mismatch and bails — prevents stale task lane appearing
// in the new empty session (same pattern as selectChat, which sets ref before its await).
currentChatRef.current = null
// Clear stale state immediately — don't wait for API to return.
resetSessionDerivedState()
setMessages([])
setActiveSessionStatus('active')
setActivePsaTicketId(null)
try {
const session = await aiSessionsApi.createChatSession({
intake_type: 'free_text',
intake_content: { text: '' },
})
const chatItem: ChatListItem = {
id: session.session_id,
title: session.title,
message_count: 0,
pinned: false,
created_at: new Date().toISOString(),
updated_at: new Date().toISOString(),
}
currentChatRef.current = session.session_id
setChats(prev => [chatItem, ...prev])
setActiveChatId(session.session_id)
} catch {
toast.error('Failed to create chat')
}
}
const handleDeleteChat = async (chatId: string) => {
try {
await aiSessionsApi.deleteSession(chatId)
setChats(prev => prev.filter(c => c.id !== chatId))
if (activeChatId === chatId) {
resetSessionDerivedState()
setActiveChatId(null)
}
} catch {
toast.error('Failed to delete chat')
}
}
const handleTogglePin = async () => {
// Pin/unpin not yet supported on unified sessions — no-op for now
toast.info('Pin feature coming soon')
}
const handleSend = async () => {
if (!input.trim() || !activeChatId || loading) return
const userMessage = input.trim()
const completedUploads = pendingUploads.filter((u) => u.status === 'done' && u.result?.id)
const completedUploadIds = completedUploads.map((u) => u.result!.id)
const imageUrls = completedUploads
.filter((u) => u.preview)
.map((u) => u.preview)
setInput('')
setPendingUploads([])
setMessages(prev => [...prev, { role: 'user', content: userMessage, imageUrls: imageUrls.length > 0 ? imageUrls : undefined }])
setLoading(true)
const sentForChatId = activeChatId
try {
const response = await aiSessionsApi.sendChatMessage(activeChatId, {
message: userMessage,
upload_ids: completedUploadIds.length > 0 ? completedUploadIds : undefined,
})
// Guard: discard if user switched to a different chat while this was in flight
if (currentChatRef.current !== sentForChatId) return
analytics.aiFeatureUsed({ feature: 'assistant_chat' })
setMessages(prev => [
...prev,
{ role: 'assistant', content: response.content, suggestedFlows: response.suggested_flows, fork: response.fork, actions: response.actions, questions: response.questions },
])
setChats(prev =>
prev.map(c =>
c.id === sentForChatId
? { ...c, message_count: c.message_count + 2, title: c.message_count === 0 ? userMessage.slice(0, 100) : c.title, updated_at: new Date().toISOString() }
: c
)
)
// Load branches if fork was created
if (response.fork && sentForChatId) {
branching.loadBranches(sentForChatId)
}
// Show task lane if AI sent questions or actions
const hasQuestions = response.questions && response.questions.length > 0
const hasActions = response.actions && response.actions.length > 0
if (hasQuestions || hasActions) {
clearTaskState(sentForChatId)
setActiveQuestions(response.questions || [])
setActiveActions(response.actions || [])
setShowTaskLane(true)
}
// Phase 8: increment post-apply message counter for nudge logic.
// Only increments when fix is still in 'proposed' (verifying) state —
// partial/dismissed/terminal states don't render the nudge, and a
// partial→verifying transition could inherit an already-saturated counter.
if (activeFix && activeFix.applied_at && activeFix.status === 'proposed') {
setPostApplyMsgCount(c => c + 1)
}
// Refetch facts + active fix; preview refreshes if open.
refreshSessionDerived(sentForChatId)
} catch (err: unknown) {
console.error('[AssistantChat] sendChatMessage failed:', err)
const status = (err as { response?: { status?: number } })?.response?.status
let errorMsg: string
if (status === 429) {
errorMsg = "You're sending messages too quickly. Wait a moment and try again."
} else if (status === 502 || status === 503) {
errorMsg = "The AI is temporarily unavailable. Please try again in a few seconds."
} else {
errorMsg = "Something went wrong sending your message. Please try again."
}
// Remove the optimistic user message and restore it to the input so they can retry
setMessages(prev => prev.slice(0, -1))
setInput(userMessage)
toast.error(errorMsg)
} finally {
setLoading(false)
requestAnimationFrame(() => inputRef.current?.focus())
}
}
const handleTaskSubmit = async (responses: Array<{ type: string; state: string; value: string; text?: string; label?: string }>) => {
if (!activeChatId || loading) return
// Format task responses into a structured message for the AI.
// Pending tasks are included so the AI knows they weren't completed yet.
const parts: string[] = []
for (const r of responses) {
const name = r.type === 'question' ? `Q: ${r.text}` : r.label || 'Check'
if (r.state === 'done' && r.value.trim()) {
parts.push(`**${name}:**\n\`\`\`\n${r.value.trim()}\n\`\`\``)
} else if (r.state === 'skipped') {
parts.push(`**${name}:** _(skipped)_`)
} else {
parts.push(`**${name}:** _(not yet completed)_`)
}
}
const userMessage = parts.join('\n\n')
setMessages(prev => [...prev, { role: 'user', content: userMessage }])
setLoading(true)
const sentForChatId = activeChatId
try {
const response = await aiSessionsApi.sendChatMessage(activeChatId, { message: userMessage })
// Guard: discard if user switched to a different chat while this was in flight
if (currentChatRef.current !== sentForChatId) return
setMessages(prev => [
...prev,
{ role: 'assistant', content: response.content, suggestedFlows: response.suggested_flows, fork: response.fork, actions: response.actions, questions: response.questions },
])
if (response.fork && sentForChatId) {
branching.loadBranches(sentForChatId)
}
// Update task lane based on AI response
const hasQuestions = response.questions && response.questions.length > 0
const hasActions = response.actions && response.actions.length > 0
clearTaskState(sentForChatId)
if (hasQuestions || hasActions) {
setActiveQuestions(response.questions || [])
setActiveActions(response.actions || [])
setShowTaskLane(true)
} else {
// AI sent no new tasks — clear the lane
setShowTaskLane(false)
setActiveQuestions([])
setActiveActions([])
}
// Phase 8: increment post-apply message counter for nudge logic (mirrors handleSend).
// Only increments in 'proposed' (verifying) state — same rationale as handleSend.
if (activeFix && activeFix.applied_at && activeFix.status === 'proposed') {
setPostApplyMsgCount(c => c + 1)
}
// Refetch facts + active fix; answering tasks is the primary trigger.
refreshSessionDerived(sentForChatId)
} catch (err: unknown) {
console.error('[AssistantChat] handleTaskSubmit failed:', err)
const status = (err as { response?: { status?: number } })?.response?.status
const errorMsg = status === 429
? "You're sending messages too quickly. Wait a moment and try again."
: "Something went wrong submitting your responses. Please try again."
setMessages(prev => prev.slice(0, -1))
toast.error(errorMsg)
} finally {
setLoading(false)
}
}
const handleConclude = async (outcome: ConclusionOutcome, _notes: string): Promise<string> => {
if (!activeChatId) throw new Error('No active chat')
if (outcome === 'resolved') {
await aiSessionsApi.resolveSession(activeChatId, {
resolution_summary: _notes || 'Resolved via assistant chat',
})
setActiveSessionStatus('resolved')
return activeChatId
} else if (outcome === 'escalated') {
await aiSessionsApi.escalateSession(activeChatId, {
escalation_reason: _notes || 'Escalated from assistant chat',
})
setActiveSessionStatus('escalated')
return activeChatId
} else {
await aiSessionsApi.pauseSession(activeChatId)
setActiveSessionStatus('paused')
return activeChatId
}
}
const handleResumeNew = async (summary: string) => {
// Invalidate currentChatRef BEFORE the await — same guard as handleNewChat
currentChatRef.current = null
// Clear stale state immediately — don't wait for API to return.
resetSessionDerivedState()
setActiveSessionStatus('active')
setActivePsaTicketId(null)
try {
const resumePrompt = `I'm continuing a previous troubleshooting session. Here's where we left off:\n\n${summary}\n\nPlease review this context and help me continue from where we stopped.`
const session = await aiSessionsApi.createChatSession({
intake_type: 'free_text',
intake_content: { text: resumePrompt },
})
const chatItem: ChatListItem = {
id: session.session_id,
title: session.title,
message_count: 0,
pinned: false,
created_at: new Date().toISOString(),
updated_at: new Date().toISOString(),
}
currentChatRef.current = session.session_id
setChats(prev => [chatItem, ...prev])
setActiveChatId(session.session_id)
setMessages([{ role: 'user', content: resumePrompt }])
setLoading(true)
const response = await aiSessionsApi.sendChatMessage(session.session_id, { message: resumePrompt })
// Guard: discard if user switched to a different chat while this was in flight
if (currentChatRef.current !== session.session_id) return
setMessages(prev => [
...prev,
{ role: 'assistant', content: response.content, suggestedFlows: response.suggested_flows, fork: response.fork, actions: response.actions, questions: response.questions },
])
setChats(prev =>
prev.map(c =>
c.id === session.session_id
? { ...c, message_count: 2, title: resumePrompt.slice(0, 100), updated_at: new Date().toISOString() }
: c
)
)
// Show task lane if AI sent questions or actions
if (response.fork && session.session_id) {
branching.loadBranches(session.session_id)
}
const hasQuestions = response.questions && response.questions.length > 0
const hasActions = response.actions && response.actions.length > 0
if (hasQuestions || hasActions) {
setActiveQuestions(response.questions || [])
setActiveActions(response.actions || [])
setShowTaskLane(true)
}
// Refetch facts + active fix — resume turn may emit markers.
refreshSessionDerived(session.session_id)
} catch {
toast.error('Failed to create resume chat')
} finally {
setLoading(false)
}
}
const handleKeyDown = (e: React.KeyboardEvent) => {
// ⌘↵ / Ctrl+↵ is the FlowPilot-wide "send" shortcut (Phase 7 spec).
// Plain Enter (without modifiers, without shift) also sends to preserve
// existing composer ergonomics. Shift+Enter keeps the newline behavior.
if (e.key === 'Enter' && (e.metaKey || e.ctrlKey)) {
e.preventDefault()
handleSend()
return
}
if (e.key === 'Enter' && !e.shiftKey) {
e.preventDefault()
handleSend()
}
}
// Auto-grow textarea
useEffect(() => {
const el = inputRef.current
if (!el) return
el.style.height = 'auto'
el.style.height = `${Math.min(el.scrollHeight, 150)}px`
}, [input])
// Phase 7: global keyboard shortcuts. The hook auto-skips keypresses that
// originate inside inputs/textareas, so `?` and ⌘G won't fight the composer.
// ⌘K is handled by the TopBar (opens the global command palette).
useKeyboardShortcuts([
{
key: '?',
shift: true,
handler: () => setShortcutsHelpOpen((v) => !v),
},
{
key: 'g',
ctrl: true,
handler: () => {
if (activeFix) setScriptPanelOpen((v) => !v)
},
enabled: activeFix !== null,
},
])
// ── File handling ──────────────────────────────
const ACCEPTED_FILE_TYPES = 'image/png,image/jpeg,image/gif,image/webp,.txt,.log,.csv,.pdf,.docx'
const processFiles = useCallback((files: File[]) => {
if (files.length === 0) return
const newUploads: PendingUpload[] = files.map((file) => ({
id: crypto.randomUUID(),
file,
preview: file.type.startsWith('image/') ? URL.createObjectURL(file) : '',
status: 'uploading' as const,
}))
setPendingUploads((prev) => [...prev, ...newUploads])
newUploads.forEach((upload) => {
uploadsApi.upload(upload.file)
.then((result) => {
setPendingUploads((prev) => prev.map((u) => u.id === upload.id ? { ...u, status: 'done' as const, result } : u))
})
.catch((err) => {
const is503 = err?.response?.status === 503
if (is503) {
toast.warning('Image attachments are not available yet — describe the issue in text instead')
} else {
toast.error(`Upload failed: ${err?.message || 'Unknown error'}`)
}
setPendingUploads((prev) => prev.filter((u) => u.id !== upload.id))
})
})
}, [])
const handlePaste = useCallback((e: React.ClipboardEvent<HTMLTextAreaElement>) => {
const items = e.clipboardData?.items
if (!items) return
const imageFiles: File[] = []
for (let i = 0; i < items.length; i++) {
if (items[i].type.startsWith('image/')) {
const file = items[i].getAsFile()
if (file) imageFiles.push(file)
}
}
if (imageFiles.length > 0) {
e.preventDefault()
processFiles(imageFiles)
}
}, [processFiles])
const handleDragOver = useCallback((e: React.DragEvent) => { e.preventDefault(); e.dataTransfer.dropEffect = 'copy' }, [])
const handleDragEnter = useCallback((e: React.DragEvent) => { e.preventDefault(); dragCounterRef.current++; if (dragCounterRef.current === 1) setIsDragOver(true) }, [])
const handleDragLeave = useCallback((e: React.DragEvent) => { e.preventDefault(); dragCounterRef.current--; if (dragCounterRef.current === 0) setIsDragOver(false) }, [])
const handleDrop = useCallback((e: React.DragEvent) => { e.preventDefault(); dragCounterRef.current = 0; setIsDragOver(false); processFiles(Array.from(e.dataTransfer.files)) }, [processFiles])
const handleFileSelect = useCallback((e: React.ChangeEvent<HTMLInputElement>) => { if (e.target.files) { processFiles(Array.from(e.target.files)); e.target.value = '' } }, [processFiles])
const handleRemoveUpload = useCallback((uploadId: string) => {
setPendingUploads((prev) => { const toRemove = prev.find((u) => u.id === uploadId); if (toRemove?.preview) URL.revokeObjectURL(toRemove.preview); return prev.filter((u) => u.id !== uploadId) })
}, [])
const retryUpload = useCallback((uploadId: string) => {
const upload = pendingUploads.find((u) => u.id === uploadId)
if (!upload) return
setPendingUploads((prev) => prev.map((u) => u.id === uploadId ? { ...u, status: 'uploading' as const, error: undefined } : u))
uploadsApi.upload(upload.file)
.then((result) => { setPendingUploads((prev) => prev.map((u) => u.id === uploadId ? { ...u, status: 'done' as const, result } : u)) })
.catch((err) => { setPendingUploads((prev) => prev.map((u) => u.id === uploadId ? { ...u, status: 'error' as const, error: err?.message || 'Upload failed' } : u)) })
}, [pendingUploads])
// Cleanup blob URLs on unmount
useEffect(() => { return () => { pendingUploads.forEach((u) => { if (u.preview) URL.revokeObjectURL(u.preview) }) } }, []) // eslint-disable-line react-hooks/exhaustive-deps
return (
<>
<PageMeta title="AI Assistant" />
<div className="flex h-[calc(100vh-3.5rem)]">
{/* Sidebar — hidden on mobile, collapsed to top bar or full sidebar on desktop */}
{!sidebarCollapsed && (
<div className="hidden sm:block">
<ChatSidebar
chats={chats}
activeChatId={activeChatId}
onSelectChat={selectChat}
onNewChat={handleNewChat}
onDeleteChat={handleDeleteChat}
onTogglePin={handleTogglePin}
onToggleCollapse={toggleSidebarCollapse}
/>
</div>
)}
<div className="sm:hidden">
<ChatSidebar
chats={chats}
activeChatId={activeChatId}
onSelectChat={selectChat}
onNewChat={handleNewChat}
onDeleteChat={handleDeleteChat}
onTogglePin={handleTogglePin}
mobileOpen={mobileSidebarOpen}
onMobileClose={() => setMobileSidebarOpen(false)}
/>
</div>
{/* Main chat area + optional branch sidebar */}
<div className="flex-1 flex flex-col min-w-0">
{/* Collapsed sidebar top bar — desktop only */}
{sidebarCollapsed && (
<div className="hidden sm:block">
<ChatSidebarCollapsedBar
chats={chats}
activeChatId={activeChatId}
onNewChat={handleNewChat}
onExpand={toggleSidebarCollapse}
/>
</div>
)}
{/* Chat content row: chat column + TaskLane side by side */}
<div className="flex-1 flex min-w-0 min-h-0">
<div className="flex-1 flex flex-col min-w-0">
{/* Mobile header with chat history toggle */}
<div className="sm:hidden flex items-center gap-2 px-3 py-2 border-b border-border shrink-0">
<button
onClick={() => setMobileSidebarOpen(true)}
className="flex items-center gap-2 rounded-lg px-3 py-2 text-sm text-muted-foreground hover:text-foreground hover:bg-[var(--color-bg-elevated)] transition-colors"
>
<MessageSquare size={16} />
Chats
</button>
<div className="flex-1" />
<button
onClick={handleNewChat}
className="rounded-lg px-3 py-2 text-sm font-medium text-primary hover:bg-primary/10 transition-colors"
>
+ New
</button>
</div>
{activeChatId ? (
<>
{/* Session header — title + lifecycle actions */}
{(() => {
const chatTitle = chats.find(c => c.id === activeChatId)?.title
const isActive = activeSessionStatus === 'active' || activeSessionStatus === null
const canAct = messages.length >= 2 && isActive && !loading
const updateLabel = activePsaTicketId ? 'Update Ticket' : 'Share Update'
return (
<div className="flex items-center gap-3 border-b border-border px-3 sm:px-5 py-2.5 shrink-0">
<span className="flex h-7 w-7 items-center justify-center rounded-lg bg-accent-dim shrink-0">
<Sparkles size={14} className="text-primary" />
</span>
<div className="flex-1 min-w-0">
<h1 className="font-heading text-sm font-semibold text-foreground truncate">
{chatTitle || 'AI Assistant'}
</h1>
{activeSessionStatus && activeSessionStatus !== 'active' && (
<span className={cn(
'text-[0.625rem] font-medium uppercase tracking-wide',
activeSessionStatus === 'resolved' ? 'text-success' :
activeSessionStatus === 'escalated' || activeSessionStatus === 'requesting_escalation' ? 'text-warning' :
activeSessionStatus === 'paused' ? 'text-muted-foreground' : 'text-muted-foreground'
)}>
{activeSessionStatus === 'requesting_escalation' ? 'Escalated' : activeSessionStatus.charAt(0).toUpperCase() + activeSessionStatus.slice(1)}
</span>
)}
</div>
{/* Desktop actions — shown when session is active and has messages */}
<div className="hidden sm:flex items-center gap-1.5">
{isActive && (
<>
<button
onClick={handleResolveClick}
disabled={!canAct}
data-conclude-outcome="resolved"
className="flex items-center gap-1.5 rounded-lg bg-success-dim border border-success/20 px-3 py-1.5 text-xs font-medium text-success hover:bg-success/20 disabled:opacity-40 disabled:pointer-events-none transition-colors"
>
<CheckCircle2 size={13} />
Resolve
</button>
<div className="relative">
<button
onClick={handleEscalateClick}
disabled={!canAct}
data-conclude-outcome="escalated"
className="flex items-center gap-1.5 rounded-lg bg-warning-dim border border-warning/20 px-3 py-1.5 text-xs font-medium text-warning hover:bg-warning/20 disabled:opacity-40 disabled:pointer-events-none transition-colors"
>
<ArrowUpRight size={13} />
Escalate
</button>
{escalateIntercept && (
<EscalateInterceptDialog
fixTitle={escalateIntercept.fixTitle}
onChoose={handleInterceptChoice}
onClose={() => setEscalateIntercept(null)}
/>
)}
</div>
</>
)}
{messages.length >= 2 && (
<button
onClick={() => setShowStatusUpdate(true)}
disabled={loading}
className="flex items-center gap-1.5 rounded-lg bg-accent-dim border border-accent/20 px-3 py-1.5 text-xs font-medium text-accent hover:bg-accent/20 disabled:opacity-40 disabled:pointer-events-none transition-colors"
>
<FileText size={13} />
{updateLabel}
</button>
)}
{/* Overflow: Pause / — */}
{isActive && messages.length >= 2 && (
<div className="relative">
<button
onClick={() => setShowOverflow(!showOverflow)}
className="flex items-center justify-center rounded-lg px-2 py-1.5 text-muted-foreground hover:text-foreground hover:bg-[rgba(255,255,255,0.06)] transition-colors"
>
<MoreHorizontal size={16} />
</button>
{showOverflow && (
<>
<div className="fixed inset-0 z-40" onClick={() => setShowOverflow(false)} />
<div className="absolute right-0 top-full mt-1 z-50 w-36 rounded-lg border border-border bg-card py-1 shadow-lg">
<button
onClick={() => { setShowOverflow(false); aiSessionsApi.pauseSession(activeChatId).then(() => setActiveSessionStatus('paused')).catch(() => toast.error('Failed to pause')) }}
className="flex w-full items-center gap-2 px-3 py-2 text-xs text-muted-foreground hover:text-foreground hover:bg-[rgba(255,255,255,0.06)] transition-colors"
>
<Pause size={13} />
Pause
</button>
</div>
</>
)}
</div>
)}
</div>
{/* Mobile: single overflow menu */}
{messages.length >= 2 && (
<div className="sm:hidden relative">
<button
onClick={() => setShowOverflow(!showOverflow)}
className="flex items-center justify-center rounded-lg px-2 py-1.5 text-muted-foreground hover:text-foreground hover:bg-[rgba(255,255,255,0.06)] transition-colors"
>
<MoreHorizontal size={18} />
</button>
{showOverflow && (
<>
<div className="fixed inset-0 z-40" onClick={() => setShowOverflow(false)} />
<div className="absolute right-0 top-full mt-1 z-50 w-44 rounded-lg border border-border bg-card py-1 shadow-lg">
{isActive && (
<>
<button
onClick={() => { setShowOverflow(false); handleResolveClick() }}
disabled={!canAct}
className="flex w-full items-center gap-2 px-3 py-2.5 text-xs text-success hover:bg-success-dim transition-colors disabled:opacity-40"
>
<CheckCircle2 size={14} />
Resolve
</button>
{/* Mobile Escalate: wrapped in relative so EscalateInterceptDialog anchors here */}
<div className="relative">
<button
onClick={() => { setShowOverflow(false); handleEscalateClick() }}
disabled={!canAct}
className="flex w-full items-center gap-2 px-3 py-2.5 text-xs text-warning hover:bg-warning-dim transition-colors disabled:opacity-40"
>
<ArrowUpRight size={14} />
Escalate
</button>
{/* Mobile intercept dialog — mirrors desktop; only one is visible at a time */}
{escalateIntercept && (
<EscalateInterceptDialog
fixTitle={escalateIntercept.fixTitle}
onChoose={handleInterceptChoice}
onClose={() => setEscalateIntercept(null)}
/>
)}
</div>
</>
)}
<button
onClick={() => { setShowOverflow(false); setShowStatusUpdate(true) }}
disabled={loading}
className="flex w-full items-center gap-2 px-3 py-2.5 text-xs text-accent hover:bg-accent-dim transition-colors disabled:opacity-40"
>
<FileText size={14} />
{updateLabel}
</button>
{isActive && (
<button
onClick={() => { setShowOverflow(false); aiSessionsApi.pauseSession(activeChatId).then(() => setActiveSessionStatus('paused')).catch(() => toast.error('Failed to pause')) }}
className="flex w-full items-center gap-2 px-3 py-2.5 text-xs text-muted-foreground hover:text-foreground hover:bg-[rgba(255,255,255,0.06)] transition-colors"
>
<Pause size={14} />
Pause
</button>
)}
</div>
</>
)}
</div>
)}
</div>
)
})()}
{/* Phase 9: ChatTabStrip — shown when the fix needs a script drafted */}
{showTabStrip && (
<ChatTabStrip
active={chatTab}
onChange={setChatTab}
scriptBuilderHasProgress={scriptBuilderHasProgress}
/>
)}
{/* Chat tab content — messages + banner + composer.
Hidden (not unmounted) when Script Builder tab is active so
scroll position and input state are preserved. */}
<div className={cn('flex-1 min-h-0 flex flex-col', chatTab !== 'chat' && 'hidden')}>
{/* Messages */}
<div className="flex-1 overflow-y-auto px-4 sm:px-6 py-4 space-y-4">
{messages.length === 0 && !loading && (
<div className="flex flex-col items-center justify-center h-full text-center">
<div className="w-16 h-16 rounded-full bg-accent-dim flex items-center justify-center mb-4">
<Sparkles size={28} className="text-primary" />
</div>
<h2 className="text-lg font-heading font-semibold text-foreground mb-2">
AI Assistant
</h2>
<p className="text-sm text-muted-foreground max-w-md">
Ask me anything about IT infrastructure, networking, Active Directory,
cloud platforms, or troubleshooting. I'll also suggest relevant flows from your team's library.
</p>
</div>
)}
{messages.map((msg, i) => (
<ChatMessage
key={i}
role={msg.role}
content={msg.content}
suggestedFlows={msg.suggestedFlows}
imageUrls={msg.imageUrls}
/>
))}
{loading && (
<div className="flex gap-3">
<div className="w-8 h-8 rounded-full bg-primary/15 flex items-center justify-center">
<Sparkles size={14} className="text-primary" />
</div>
<div className="bg-input border border-border rounded-2xl px-4 py-3">
<Loader2 size={16} className="animate-spin text-primary" />
</div>
</div>
)}
<div ref={messagesEndRef} />
</div>
{/* Phase 8: ProposalBanner — mounted above the composer */}
{activeFix && bannerMode && (
<ProposalBanner
fix={activeFix}
mode={bannerMode}
collapsed={bannerCollapsed && bannerMode !== 'nudge' && bannerMode !== 'ai_confirming'}
onToggleCollapsed={() => setBannerCollapsed(v => !v)}
onApply={handleApplyFix}
onDismiss={() => handleSetOutcome('dismissed')}
onOutcome={handleSetOutcome}
onAcceptAIProposal={handleAcceptAIProposal}
onRejectAIProposal={handleRejectAIProposal}
onSilenceNudge={handleSilenceNudge}
/>
)}
{/* Phase 9: InlineNoTemplateDialog — drafted-script evaluation case,
rendered in the chat region above the composer so all three
option cards fit side-by-side without the TaskLane's narrow width. */}
{scriptPanelOpen && activeFix && activeChatId && !activeFix.script_template_id && activeFix.ai_drafted_script && (
<InlineNoTemplateDialog
fix={activeFix}
onClose={() => setScriptPanelOpen(false)}
onDecide={handleScriptDecision}
busy={scriptDecisionBusy}
/>
)}
{/* Rich Input */}
<div className="px-3 sm:px-6 py-3 shrink-0">
<div
className="max-w-3xl mx-auto"
onDragOver={handleDragOver}
onDragEnter={handleDragEnter}
onDragLeave={handleDragLeave}
onDrop={handleDrop}
>
<div className={cn(
'relative rounded-xl border transition-all',
loading ? 'border-border/50 opacity-50' :
isDragOver ? 'border-primary/50 bg-primary/5' :
'border-border focus-within:border-[rgba(96,165,250,0.3)] focus-within:ring-1 focus-within:ring-primary/20'
)} style={{ background: 'var(--color-bg-card)' }}>
{/* Drag overlay */}
{isDragOver && (
<div className="absolute inset-0 z-10 flex items-center justify-center rounded-xl border-2 border-dashed border-primary/50 bg-primary/5 pointer-events-none">
<div className="flex items-center gap-2 text-sm text-primary">
<ImagePlus size={18} />
Drop files to attach
</div>
</div>
)}
{/* Textarea */}
<textarea
ref={inputRef}
value={input}
onChange={e => setInput(e.target.value)}
onKeyDown={handleKeyDown}
onPaste={handlePaste}
placeholder={loading ? 'AI is thinking...' : 'Type a message, paste a screenshot, or drag a file...'}
disabled={loading}
rows={1}
className="w-full resize-none bg-transparent px-4 pt-3 pb-1 text-sm text-foreground placeholder:text-muted-foreground focus:outline-none disabled:cursor-not-allowed"
style={{ minHeight: '40px', maxHeight: '150px' }}
/>
{/* Thumbnail strip */}
{pendingUploads.length > 0 && (
<div className="flex gap-2 flex-wrap px-4 pb-1">
{pendingUploads.map((upload) => (
<div key={upload.id} className="relative w-12 h-12 rounded-lg overflow-hidden border border-border bg-background">
{upload.preview ? (
<img src={upload.preview} alt="" className="w-full h-full object-cover" />
) : (
<div className="w-full h-full flex items-center justify-center text-[0.5rem] text-muted-foreground px-1 text-center">
{upload.file.name.split('.').pop()?.toUpperCase()}
</div>
)}
{upload.status === 'uploading' && (
<div className="absolute inset-0 bg-background/60 flex items-center justify-center">
<Loader2 size={12} className="animate-spin text-primary" />
</div>
)}
{upload.status === 'done' && (
<button type="button" onClick={() => handleRemoveUpload(upload.id)} className="absolute -top-1 -right-1 w-4 h-4 rounded-full bg-background border border-border flex items-center justify-center hover:bg-danger/20 transition-colors">
<X size={8} className="text-muted-foreground" />
</button>
)}
{upload.status === 'error' && (
<div className="absolute inset-0 bg-danger/20 border-2 border-danger flex items-center justify-center cursor-pointer" onClick={() => retryUpload(upload.id)}>
<RotateCcw size={10} className="text-danger" />
</div>
)}
</div>
))}
</div>
)}
{/* Logs textarea */}
{showLogs && (
<div className="px-4 pb-1">
<div className="flex items-center justify-between mb-1">
<span className="text-[0.625rem] uppercase tracking-wide text-muted-foreground font-sans">Paste logs or error output</span>
<button type="button" onClick={() => { setShowLogs(false); setLogContent('') }} className="text-muted-foreground hover:text-foreground"><X size={14} /></button>
</div>
<textarea
value={logContent}
onChange={(e) => setLogContent(e.target.value)}
placeholder="Paste event viewer logs, error messages, PowerShell output..."
rows={3}
className="w-full resize-none rounded-lg border border-border bg-background p-2 font-mono text-xs text-foreground placeholder:text-muted-foreground focus:border-[rgba(96,165,250,0.3)] focus:outline-none"
/>
</div>
)}
{/* Bottom toolbar */}
<div className="flex items-center justify-between px-3 py-1.5 border-t border-border/50">
<div className="flex items-center gap-0.5">
<input ref={fileInputRef} type="file" multiple accept={ACCEPTED_FILE_TYPES} onChange={handleFileSelect} className="hidden" />
<button type="button" onClick={() => fileInputRef.current?.click()} disabled={loading} className="flex items-center gap-1.5 rounded-lg px-2 py-1.5 text-xs text-muted-foreground hover:text-foreground hover:bg-secondary transition-colors disabled:opacity-40" title="Attach files">
<Paperclip size={14} />
<span className="hidden sm:inline">Attach</span>
</button>
{!showLogs && (
<button type="button" onClick={() => setShowLogs(true)} disabled={loading} className="flex items-center gap-1.5 rounded-lg px-2 py-1.5 text-xs text-muted-foreground hover:text-foreground hover:bg-secondary transition-colors disabled:opacity-40" title="Paste logs">
<Terminal size={14} />
<span className="hidden sm:inline">Paste Logs</span>
</button>
)}
{!showTaskLane && (activeQuestions.length > 0 || activeActions.length > 0) && (
<button
type="button"
onClick={() => setShowTaskLane(true)}
className="flex items-center gap-1.5 rounded-lg px-2 py-1.5 text-xs text-accent-text hover:text-foreground hover:bg-accent-dim transition-colors"
title="Show task panel"
>
<ListChecks size={14} />
Tasks ({activeQuestions.length + activeActions.length})
</button>
)}
</div>
<button type="button" onClick={handleSend} disabled={!input.trim() || loading} className={cn(
'flex h-8 w-8 items-center justify-center rounded-lg transition-all',
input.trim() && !loading ? 'bg-primary text-white hover:brightness-110 active:scale-95' : 'bg-secondary text-muted-foreground cursor-not-allowed'
)} title="Send message">
<Send size={15} />
</button>
</div>
</div>
</div>
</div>
</div>{/* end chat-tab content wrapper */}
{/* Phase 9: Script Builder tab — mounted alongside chat via display:none
so both scroll positions and state are preserved across tab switches. */}
{showTabStrip && activeFix && activeChatId && (
<div className={cn('flex-1 min-h-0 flex flex-col', chatTab !== 'script_builder' && 'hidden')}>
<ScriptBuilderTab
fix={activeFix}
pilotSessionId={activeChatId}
onProgressChange={setScriptBuilderHasProgress}
onScriptDrafted={(updated) => {
setActiveFix(updated)
setChatTab('chat')
setScriptBuilderHasProgress(false)
}}
/>
</div>
)}
</>
) : (
<div className="flex flex-col items-center justify-center h-full text-center">
<div className="w-20 h-20 rounded-full bg-accent-dim flex items-center justify-center mb-4">
<Sparkles size={32} className="text-primary" />
</div>
<h2 className="text-xl font-heading font-semibold text-foreground mb-2">
AI Assistant
</h2>
<p className="text-sm text-muted-foreground max-w-md mb-6">
Your Senior Systems & Network Engineer. Ask anything about IT infrastructure,
or start a new chat to get personalized help with your team's flows.
</p>
<button
onClick={handleNewChat}
className="bg-primary text-white font-semibold text-sm rounded-lg px-6 py-2.5 hover:brightness-110 active:scale-[0.98] transition-all"
>
Start a Conversation
</button>
</div>
)}
</div>
{/* Phase 7: on narrow viewports (<1200px) the lane is a bottom drawer
that's hidden by default; a floating "Tasks" button toggles it.
Shows a count pill when new items are present while closed. */}
{isNarrow
&& !showTaskLane
&& (activeQuestions.length > 0 || activeActions.length > 0 || facts.length > 0 || activeFix !== null) && (
<button
onClick={() => setShowTaskLane(true)}
className="fixed bottom-4 right-4 z-40 flex items-center gap-2 rounded-full bg-accent text-white px-4 py-2.5 shadow-lg hover:bg-accent-hover transition-colors"
title="Open tasks drawer"
>
<ListChecks size={14} />
<span className="text-[0.8125rem] font-semibold">Tasks</span>
{(activeQuestions.length + activeActions.length) > 0 && (
<span className="rounded-full bg-white/20 px-1.5 py-0.5 text-[0.625rem] font-bold tabular-nums">
{activeQuestions.length + activeActions.length}
</span>
)}
</button>
)}
{/* Task lane — slides in when AI sends questions/actions OR when the
session has any "What we know" facts OR an active suggested fix.
Phase 2/3 make the lane the structural home of session diagnostic
state, not a transient questions panel.
Narrow viewport: the lane renders as a bottom drawer with backdrop. */}
{showTaskLane && (activeQuestions.length > 0 || activeActions.length > 0 || facts.length > 0 || activeFix !== null) && (
isNarrow ? (
<div className="fixed inset-0 z-50 flex flex-col" role="dialog" aria-modal="true">
<div
className="flex-1 bg-black/50"
onClick={() => setShowTaskLane(false)}
/>
<div className="h-[80vh] bg-bg-page">
<TaskLane
variant="drawer"
questions={activeQuestions}
actions={activeActions}
sessionId={activeChatId}
onSubmit={handleTaskSubmit}
onClose={() => setShowTaskLane(false)}
loading={loading}
whatWeKnowSlot={
<WhatWeKnow
facts={facts}
onAddNote={handleAddNote}
onUpdateFact={handleUpdateFact}
onDeleteFact={handleDeleteFact}
loading={loading}
/>
}
bottomSlot={
<>
{scriptPanelOpen && activeFix && activeChatId && activeFix.script_template_id && (
<TemplateMatchPanel
fix={activeFix}
sessionId={activeChatId}
onClose={() => setScriptPanelOpen(false)}
onMarkRun={handleMarkRun}
/>
)}
<div className="flex items-center gap-3 px-3 mt-1">
<button
onClick={() => handleOpenPreview('resolve')}
className={cn(
'flex items-center gap-1.5 text-[0.75rem] font-medium transition-colors',
previewKind === 'resolve'
? 'text-success'
: 'text-accent-text hover:text-heading',
)}
>
<FileText size={12} />
{previewKind === 'resolve' ? 'Showing' : 'Preview'} Resolve note
</button>
<button
onClick={() => handleOpenPreview('escalate')}
className={cn(
'flex items-center gap-1.5 text-[0.75rem] font-medium transition-colors',
previewKind === 'escalate'
? 'text-warning'
: 'text-muted-foreground hover:text-heading',
)}
>
<ArrowUpRight size={12} />
{previewKind === 'escalate' ? 'Showing' : 'Escalate instead'}
</button>
</div>
<ResolutionNotePreviewPopover
kind={previewKind ?? 'resolve'}
open={previewOpen}
loading={previewLoading}
preview={previewData}
error={previewError}
onClose={handleClosePreview}
onRefresh={() => { if (activeChatId) return refreshPreview(activeChatId) }}
onConfirm={handleConfirmPost}
posting={previewPosting}
/>
</>
}
/>
</div>
</div>
) : (
<TaskLane
questions={activeQuestions}
actions={activeActions}
sessionId={activeChatId}
onSubmit={handleTaskSubmit}
onClose={() => {
setShowTaskLane(false)
}}
loading={loading}
whatWeKnowSlot={
<WhatWeKnow
facts={facts}
onAddNote={handleAddNote}
onUpdateFact={handleUpdateFact}
onDeleteFact={handleDeleteFact}
loading={loading}
/>
}
bottomSlot={
<>
{scriptPanelOpen && activeFix && activeChatId && activeFix.script_template_id && (
<TemplateMatchPanel
fix={activeFix}
sessionId={activeChatId}
onClose={() => setScriptPanelOpen(false)}
onMarkRun={handleMarkRun}
/>
)}
<div className="flex items-center gap-3 px-3 mt-1">
<button
onClick={() => handleOpenPreview('resolve')}
className={cn(
'flex items-center gap-1.5 text-[0.75rem] font-medium transition-colors',
previewKind === 'resolve'
? 'text-success'
: 'text-accent-text hover:text-heading',
)}
>
<FileText size={12} />
{previewKind === 'resolve' ? 'Showing' : 'Preview'} Resolve note
</button>
<button
onClick={() => handleOpenPreview('escalate')}
className={cn(
'flex items-center gap-1.5 text-[0.75rem] font-medium transition-colors',
previewKind === 'escalate'
? 'text-warning'
: 'text-muted-foreground hover:text-heading',
)}
>
<ArrowUpRight size={12} />
{previewKind === 'escalate' ? 'Showing' : 'Escalate instead'}
</button>
</div>
<ResolutionNotePreviewPopover
kind={previewKind ?? 'resolve'}
open={previewOpen}
loading={previewLoading}
preview={previewData}
error={previewError}
onClose={handleClosePreview}
onRefresh={() => { if (activeChatId) return refreshPreview(activeChatId) }}
onConfirm={handleConfirmPost}
posting={previewPosting}
/>
</>
}
/>
)
)}
{/* Branch map hidden — branching is now silent/background only.
Branches are tracked in the DB but not shown to the user.
The AI manages branch context internally. */}
</div>{/* close chat content row */}
</div>{/* close outer flex-col */}
{/* Conclude Session Modal */}
<ConcludeSessionModal
isOpen={showConclude}
onClose={() => setShowConclude(false)}
onConclude={handleConclude}
onResumeNew={handleResumeNew}
chatTitle={chats.find(c => c.id === activeChatId)?.title ?? 'Chat'}
sessionId={activeChatId}
/>
{/* Status Update Modal */}
{activeChatId && (
<StatusUpdateModal
open={showStatusUpdate}
onClose={() => setShowStatusUpdate(false)}
onGenerate={(audience, length, context) =>
aiSessionsApi.generateStatusUpdate(activeChatId, { audience, length, context })
}
context="status"
/>
)}
{/* Phase 6: post-resolve "save as team template?" modal. Shown one draft
at a time; onResolved advances the queue. */}
{templatizeQueue.length > 0 && (
<TemplatizePrompt
draft={templatizeQueue[0]}
sourceTicketRef={activePsaTicketId ? `CW #${activePsaTicketId}` : null}
onResolved={() => setTemplatizeQueue((q) => q.slice(1))}
/>
)}
{/* Phase 7: keyboard-shortcut help. `?` from anywhere inside /pilot. */}
<ShortcutsHelpOverlay
open={shortcutsHelpOpen}
onClose={() => setShortcutsHelpOpen(false)}
/>
</div>
</>
)
}