First half of the Escalation Mode notification dual-path. WebSocket/SSE
push is the second half (next commit) — email handles offline seniors,
push handles online ones for the magic-moment demo.
HandoffManager.dispatch_escalation_notifications:
- Pulls active engineer/admin/owner-role users in the same account_id
(excludes the escalator + viewers + soft-deleted)
- Sends via existing EmailService.send_notification_email, concurrent
via asyncio.gather; per-message failures don't block the rest
- Wrapped in try/except: any exception is logged + swallowed. Handoff
creation is authoritative; notification is advisory. This is the
graceful-degradation regression both eng + codex reviews flagged as
critical (handoff must succeed even if SMTP is down).
Endpoint wiring (POST /ai-sessions/{id}/handoff):
- Dispatch fires AFTER db.commit() — never email about a rolled-back
handoff. Trust-erosion bug if we got that wrong.
- Only fires for intent=escalate. Park is private to the escalator.
Tests (4 new):
- emails-engineer-recipients-in-account: viewer excluded, escalator
excluded, only the engineer/admin teammates get the message
- skipped-for-park-intent: park doesn't fan out
- graceful-degradation-when-email-raises: RuntimeError from the email
service does NOT bubble out of dispatch
- endpoint-dispatches-on-escalate: end-to-end wiring through POST
Per-channel delivery records (replacing the dead `notification_sent`
boolean per Codex correction) is a v1.x story — for now application
logs are the audit trail. See
docs/plans/2026-04-27-escalation-mode-wedge-design.md.
20 tests green across handoff_manager + session_handoffs_api +
flowpilot_analytics_escalations. No regressions.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Troubleshooting Decision Tree - Backend API
FastAPI backend for the Troubleshooting Decision Tree application.
Quick Start
1. Set up Python environment
cd backend
python -m venv venv
# Windows
venv\Scripts\activate
# macOS/Linux
source venv/bin/activate
pip install -r requirements.txt
2. Start PostgreSQL database
Using Docker:
docker-compose up -d
Or install PostgreSQL locally and create a database:
CREATE DATABASE decision_tree;
3. Configure environment
Copy the example env file and update as needed:
cp .env.example .env
4. Run database migrations
alembic upgrade head
5. Start the server
uvicorn app.main:app --reload --host 0.0.0.0 --port 8000
The API will be available at:
- API: http://localhost:8000
- Docs: http://localhost:8000/api/docs
- ReDoc: http://localhost:8000/api/redoc
API Endpoints
Authentication
POST /api/v1/auth/register- Register new userPOST /api/v1/auth/login- Login (form data)POST /api/v1/auth/login/json- Login (JSON body)POST /api/v1/auth/refresh- Refresh tokenGET /api/v1/auth/me- Get current userPOST /api/v1/auth/logout- Logout
Trees
GET /api/v1/trees- List all treesGET /api/v1/trees/categories- List categoriesGET /api/v1/trees/search?q=query- Search treesGET /api/v1/trees/{id}- Get specific treePOST /api/v1/trees- Create tree (engineer/admin)PUT /api/v1/trees/{id}- Update tree (engineer/admin)DELETE /api/v1/trees/{id}- Delete tree (admin)
Sessions
GET /api/v1/sessions- List user's sessionsGET /api/v1/sessions/{id}- Get specific sessionPOST /api/v1/sessions- Start new sessionPUT /api/v1/sessions/{id}- Update sessionPOST /api/v1/sessions/{id}/complete- Complete sessionPOST /api/v1/sessions/{id}/export- Export session
Development
Create new migration
alembic revision --autogenerate -m "description"
Run migrations
alembic upgrade head
Rollback migration
alembic downgrade -1
Project Structure
backend/
├── alembic/ # Database migrations
│ └── versions/
├── app/
│ ├── api/
│ │ ├── endpoints/ # API route handlers
│ │ ├── deps.py # Dependencies (auth, etc.)
│ │ └── router.py # Main router
│ ├── core/
│ │ ├── config.py # Settings
│ │ ├── database.py # DB connection
│ │ └── security.py # JWT, password hashing
│ ├── models/ # SQLAlchemy models
│ ├── schemas/ # Pydantic schemas
│ └── main.py # FastAPI app
├── tests/
├── alembic.ini
├── docker-compose.yml
├── requirements.txt
└── README.md