386 lines
8.1 KiB
HTML
386 lines
8.1 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<style>
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@page {
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size: A4;
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margin: 2cm;
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@bottom-right {
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content: "Powered by ResolutionFlow";
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font-size: 8pt;
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color: #999;
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}
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@bottom-left {
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content: "Generated {{ generated_at }}";
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font-size: 8pt;
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color: #999;
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}
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}
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* {
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margin: 0;
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padding: 0;
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box-sizing: border-box;
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}
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body {
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
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color: #1a1a2e;
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background: #ffffff;
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font-size: 10pt;
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line-height: 1.5;
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}
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/* --- Header --- */
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.header {
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display: flex;
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justify-content: space-between;
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align-items: flex-start;
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margin-bottom: 24px;
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padding-bottom: 16px;
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border-bottom: 3px solid #06b6d4;
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}
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.header-left {
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flex: 1;
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}
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.report-type {
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font-size: 8pt;
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text-transform: uppercase;
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letter-spacing: 0.1em;
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color: #06b6d4;
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font-weight: 600;
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margin-bottom: 4px;
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}
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.flow-title {
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font-size: 18pt;
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font-weight: 700;
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color: #1a1a2e;
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margin-bottom: 4px;
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}
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.company-name {
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font-size: 10pt;
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color: #666;
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}
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.header-logo {
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flex-shrink: 0;
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margin-left: 24px;
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}
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.header-logo img {
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max-width: 120px;
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max-height: 60px;
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object-fit: contain;
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}
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/* --- Metadata Grid --- */
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.metadata-grid {
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display: grid;
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grid-template-columns: 1fr 1fr 1fr;
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gap: 12px;
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margin-bottom: 24px;
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padding: 16px;
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background: #f8fafc;
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border-radius: 8px;
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border: 1px solid #e2e8f0;
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}
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.meta-item {
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display: flex;
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flex-direction: column;
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}
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.meta-label {
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font-size: 7pt;
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text-transform: uppercase;
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letter-spacing: 0.08em;
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color: #94a3b8;
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font-weight: 600;
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margin-bottom: 2px;
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}
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.meta-value {
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font-size: 10pt;
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color: #1a1a2e;
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font-weight: 500;
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}
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.outcome-resolved {
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color: #059669;
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font-weight: 700;
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}
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.outcome-escalated {
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color: #d97706;
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font-weight: 700;
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}
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.outcome-workaround {
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color: #2563eb;
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font-weight: 700;
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}
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.outcome-unresolved {
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color: #dc2626;
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font-weight: 700;
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}
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/* --- Section Headers --- */
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.section-title {
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font-size: 12pt;
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font-weight: 700;
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color: #1a1a2e;
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margin-bottom: 12px;
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padding-bottom: 6px;
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border-bottom: 2px solid #06b6d4;
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}
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/* --- Summary --- */
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.summary {
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margin-bottom: 24px;
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}
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.summary-text {
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font-size: 10pt;
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color: #334155;
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line-height: 1.6;
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white-space: pre-wrap;
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}
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/* --- Troubleshooting Path Timeline --- */
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.timeline {
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margin-bottom: 24px;
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}
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.timeline-step {
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display: flex;
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align-items: flex-start;
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margin-bottom: 8px;
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position: relative;
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padding-left: 24px;
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}
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.timeline-step::before {
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content: "";
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position: absolute;
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left: 5px;
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top: 6px;
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width: 10px;
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height: 10px;
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background: #06b6d4;
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border-radius: 50%;
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}
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.timeline-step::after {
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content: "";
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position: absolute;
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left: 9px;
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top: 18px;
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width: 2px;
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height: calc(100% + 0px);
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background: #e2e8f0;
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}
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.timeline-step:last-child::after {
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display: none;
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}
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.step-content {
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flex: 1;
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padding-bottom: 8px;
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}
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.step-title {
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font-size: 10pt;
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font-weight: 600;
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color: #1a1a2e;
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}
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.step-decision {
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font-size: 9pt;
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color: #06b6d4;
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font-weight: 500;
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margin-top: 2px;
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}
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.step-notes {
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font-size: 9pt;
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color: #64748b;
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font-style: italic;
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margin-top: 2px;
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}
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.step-duration {
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font-size: 8pt;
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color: #94a3b8;
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margin-top: 2px;
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}
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/* --- Supporting Data --- */
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.supporting-data {
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margin-bottom: 24px;
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}
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.supporting-item {
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margin-bottom: 16px;
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break-inside: avoid;
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border: 1px solid #e2e8f0;
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border-radius: 8px;
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overflow: hidden;
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}
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.supporting-item-label {
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font-size: 9pt;
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font-weight: 600;
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color: #1a1a2e;
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padding: 8px 12px;
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background: #f8fafc;
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border-bottom: 1px solid #e2e8f0;
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}
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.supporting-item-content {
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padding: 12px;
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}
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.code-block {
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font-family: "JetBrains Mono", "Fira Code", "Consolas", monospace;
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font-size: 8pt;
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line-height: 1.5;
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background: #f1f5f9;
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padding: 12px;
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border-radius: 4px;
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white-space: pre-wrap;
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word-break: break-all;
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color: #334155;
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}
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.screenshot-img {
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max-width: 100%;
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height: auto;
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border-radius: 4px;
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}
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</style>
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</head>
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<body>
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<!-- Header -->
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<div class="header">
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<div class="header-left">
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<div class="report-type">{{ report_type }}</div>
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<div class="flow-title">{{ flow_title }}</div>
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{% if company_name %}
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<div class="company-name">{{ company_name }}</div>
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{% endif %}
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</div>
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{% if logo_data %}
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<div class="header-logo">
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<img src="data:{{ logo_content_type }};base64,{{ logo_data }}" alt="Logo">
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</div>
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{% endif %}
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</div>
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<!-- Metadata Grid -->
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<div class="metadata-grid">
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<div class="meta-item">
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<span class="meta-label">Engineer</span>
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<span class="meta-value">{{ engineer_name or "N/A" }}</span>
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</div>
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<div class="meta-item">
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<span class="meta-label">Client</span>
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<span class="meta-value">{{ client_name or "N/A" }}</span>
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</div>
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<div class="meta-item">
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<span class="meta-label">Ticket #</span>
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<span class="meta-value">{{ ticket_number or "N/A" }}</span>
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</div>
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<div class="meta-item">
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<span class="meta-label">Date</span>
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<span class="meta-value">{{ session_date }}</span>
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</div>
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<div class="meta-item">
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<span class="meta-label">Duration</span>
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<span class="meta-value">{{ duration }}</span>
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</div>
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<div class="meta-item">
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<span class="meta-label">Outcome</span>
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<span class="meta-value {{ outcome_class }}">{{ outcome_display }}</span>
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</div>
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</div>
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<!-- Summary -->
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{% if summary %}
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<div class="summary">
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<div class="section-title">Summary</div>
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<div class="summary-text">{{ summary }}</div>
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</div>
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{% endif %}
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<!-- Troubleshooting Path -->
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{% if steps %}
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<div class="timeline">
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<div class="section-title">Troubleshooting Path</div>
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{% for step in steps %}
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<div class="timeline-step">
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<div class="step-content">
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<div class="step-title">{{ loop.index }}. {{ step.title }}</div>
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{% if step.decision %}
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<div class="step-decision">{{ step.decision }}</div>
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{% endif %}
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{% if step.notes %}
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<div class="step-notes">{{ step.notes }}</div>
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{% endif %}
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{% if step.duration %}
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<div class="step-duration">{{ step.duration }}</div>
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{% endif %}
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</div>
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</div>
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{% endfor %}
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</div>
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{% endif %}
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<!-- Supporting Data -->
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{% if supporting_data %}
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<div class="supporting-data">
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<div class="section-title">Supporting Data</div>
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{% for item in supporting_data %}
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<div class="supporting-item">
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<div class="supporting-item-label">{{ item.label }}</div>
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<div class="supporting-item-content">
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{% if item.data_type == "screenshot" %}
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<img class="screenshot-img" src="data:{{ item.content_type or 'image/png' }};base64,{{ item.content }}" alt="{{ item.label }}">
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{% else %}
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<div class="code-block">{{ item.content }}</div>
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{% endif %}
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</div>
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</div>
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{% endfor %}
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</div>
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{% endif %}
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<!-- File Upload Evidence -->
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{% if uploads %}
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<div class="supporting-data">
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<div class="section-title">Evidence</div>
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<div style="display: flex; flex-wrap: wrap; gap: 12px;">
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{% for upload in uploads %}
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<div style="margin-bottom: 8px;">
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{% if upload.is_image %}
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<img src="{{ upload.url }}" alt="{{ upload.filename }}" style="max-width: 400px; border-radius: 8px; display: block; margin-bottom: 4px;" />
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<div style="font-size: 0.8em; color: #666;">{{ upload.filename }}</div>
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{% else %}
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<a href="{{ upload.url }}" style="color: #06b6d4;">{{ upload.filename }}</a>
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{% endif %}
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</div>
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{% endfor %}
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</div>
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</div>
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{% endif %}
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</body>
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</html>
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