Audit trail for notes posted to PSA systems. Tracks session ID, ticket ID, note type, content, status (success/failed), and any status changes made alongside the note post. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Audit trail for notes posted to PSA systems. Tracks session ID, ticket ID, note type, content, status (success/failed), and any status changes made alongside the note post. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>