Brainstormed design for real-time AI tree building when no KB/flow matches.
Overrides the original "no empty-KB build" rule: build from generic L1
knowledge under a layered safety model (classification gate, constrained
generation, per-node validation with a hard floor, standing disclaimer).
Approach C — dedicated ai_tree_builder + match_or_build orchestrator,
reusing flow_matching_engine and the knowledge_flywheel proposal pipeline.
Scope: streaming node-by-node builder, admin-configurable categories,
flywheel capture of resolved trees, minimum escalation handoff (notify +
engineer surface). KB ingestion/connectors, PSA reassign, escalation
package, and AI chat handoff deferred to later phases.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Michael Chihlas
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