Files
resolutionflow/backend
Michael Chihlas 52f6d0308f feat(analytics): add escalation time-to-first-action metric endpoint
GET /api/v1/analytics/flowpilot/escalations?period={7d,30d,90d}

Computes the in-product wedge metric for Escalation Mode: average / median /
p95 seconds between SessionHandoff.claimed_at and the first ai_session_step
created on the same session after that timestamp. Account-scoped, role-gated
to engineer-or-admin.

The metric is intentionally NOT called "minutes recovered" — that's the
two-metric framing locked by /codex review: this in-product number must be
paired with manual baseline (the verbal-handoff stopwatch from The Assignment)
to produce the savings claim. Schema's `metric_definition` field surfaces the
disclaimer in every response so callers don't oversell it.

Implementation notes:
- Uses correlated scalar subquery for first-step-after-claim per handoff,
  aggregates avg/median/p95 in Python (~1k rows/account/month is well within
  budget; cleaner than percentile_cont gymnastics in SQL)
- Excludes unclaimed handoffs (claimed_at IS NULL)
- Counts claimed-but-no-action handoffs in n_handoffs_claimed but not in
  n_handoffs_with_action — surfaces the conversion-rate signal
- Floors negative deltas at 0 to handle clock-drift edge cases

Tests cover happy path, zero-data, claimed-but-no-action accounting, period
window filtering, multi-handoff aggregation, multi-tenant isolation (Phase 4
RLS landmine pattern), viewer-role 403 gate, and period validation. 9 tests,
all green. No regressions in existing handoff_manager / session_handoffs
suites.

First piece of the Approach A wedge build per
docs/plans/2026-04-27-escalation-mode-wedge-design.md. Unblocks the queue
stat-card and the analytics page.

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
2026-04-27 15:25:46 -04:00
..

Troubleshooting Decision Tree - Backend API

FastAPI backend for the Troubleshooting Decision Tree application.

Quick Start

1. Set up Python environment

cd backend
python -m venv venv

# Windows
venv\Scripts\activate

# macOS/Linux
source venv/bin/activate

pip install -r requirements.txt

2. Start PostgreSQL database

Using Docker:

docker-compose up -d

Or install PostgreSQL locally and create a database:

CREATE DATABASE decision_tree;

3. Configure environment

Copy the example env file and update as needed:

cp .env.example .env

4. Run database migrations

alembic upgrade head

5. Start the server

uvicorn app.main:app --reload --host 0.0.0.0 --port 8000

The API will be available at:

API Endpoints

Authentication

  • POST /api/v1/auth/register - Register new user
  • POST /api/v1/auth/login - Login (form data)
  • POST /api/v1/auth/login/json - Login (JSON body)
  • POST /api/v1/auth/refresh - Refresh token
  • GET /api/v1/auth/me - Get current user
  • POST /api/v1/auth/logout - Logout

Trees

  • GET /api/v1/trees - List all trees
  • GET /api/v1/trees/categories - List categories
  • GET /api/v1/trees/search?q=query - Search trees
  • GET /api/v1/trees/{id} - Get specific tree
  • POST /api/v1/trees - Create tree (engineer/admin)
  • PUT /api/v1/trees/{id} - Update tree (engineer/admin)
  • DELETE /api/v1/trees/{id} - Delete tree (admin)

Sessions

  • GET /api/v1/sessions - List user's sessions
  • GET /api/v1/sessions/{id} - Get specific session
  • POST /api/v1/sessions - Start new session
  • PUT /api/v1/sessions/{id} - Update session
  • POST /api/v1/sessions/{id}/complete - Complete session
  • POST /api/v1/sessions/{id}/export - Export session

Development

Create new migration

alembic revision --autogenerate -m "description"

Run migrations

alembic upgrade head

Rollback migration

alembic downgrade -1

Project Structure

backend/
├── alembic/              # Database migrations
│   └── versions/
├── app/
│   ├── api/
│   │   ├── endpoints/    # API route handlers
│   │   ├── deps.py       # Dependencies (auth, etc.)
│   │   └── router.py     # Main router
│   ├── core/
│   │   ├── config.py     # Settings
│   │   ├── database.py   # DB connection
│   │   └── security.py   # JWT, password hashing
│   ├── models/           # SQLAlchemy models
│   ├── schemas/          # Pydantic schemas
│   └── main.py           # FastAPI app
├── tests/
├── alembic.ini
├── docker-compose.yml
├── requirements.txt
└── README.md