resolutionflow/docs/connectwise/best-practices/PSA-Cloud-URL-Formatting.md at 519c7eb5cea33f61af940c591d6824a6aa2a6ea1

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chihlasm 46865882c6 feat: ConnectWise PSA integration (#106 )

PSA abstraction layer with provider pattern, ConnectWise integration (connection management, ticket linking, note posting, status updates, member mapping), Integrations page UI, Fernet credential encryption, in-memory TTL cache, 6 DB migrations, ConnectWise API reference docs.

2026-03-15 01:45:35 -04:00

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Apr 8, 2025
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When making calls to the ConnectWise PSA API, we have a URL that will give you the exact codebase to target in place of v4_6_release. This is useful to see if someone is on a cloud environment programmatically. Additionally, the request can be routed directly to the correct PSA version for the partner without it going through another source.

Calling Company Info

"https://" + ConnectWiseSite + "/login/companyinfo/" + LoginCompanyId
https://na.myconnectwise.net/login/companyinfo/connectwise

Response

{  
   "CompanyName":"ConnectWise",
   "Codebase":"v2017_3/",
   "VersionCode":"v2017.3",
   "VersionNumber":"v4.6.38842",
   "CompanyID":"CW",
   "IsCloud":"True" *Added in 2016.5
}

API Request URL Format

"https://" + ConnectWiseSite + "/" + codebase + "apis/3.0/company/companies"
https://api-my.myconnectwise.net/v2017_3/apis/3.0/company/companies

Cloud vs Premise

A cloud environment will return a codebase with the PSA version. On-Premise does not use URL redirection and will return v4_6_release/. If your returned codebase contains anything other than v4_6_release/, you will need to ensure your request is prefixed by API-

Cloud URLs

These are the most commonly used URLs for the cloud.

https://na.myconnectwise.net
https://eu.myconnectwise.net
https://au.myconnectwise.net
https://aus.myconnectwise.net
https://za.myconnectwise.net
https://staging.connectwisedev.com

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