Bundles four fixes from the live debugging session: 1. AssistantChatPage: replace urlSessionId === activeChatId gate with a loadedChatIdsRef. After8914391made activeChatId initialize from urlSessionId, the gate short-circuited fresh mounts and selectChat never fired. Symptom: senior picks up an escalation, lands on a blank chat surface with no conversation history and no sidebar entry. Fix also adds loadChats() in handleStartHere so the picked-up session appears in the sidebar (its escalated_to_id is null pre-claim, so listSessions doesn't return it until claim_session sets it). 2. config: bump ESCALATION_AI_ASSESSMENT_TIMEOUT_SECONDS 15s → 45s. Sonnet was hitting tail latency at 15s in the field, leaving the magic-moment placeholder permanent. Background-task architecture (e8ba74e) means this no longer blocks the user; it's just the budget before publishing has_assessment=false. NOTE: live test still shows assessment not populating — see HANDOFF for the consolidation plan that supersedes this. 3. Enter-to-submit: chat-input convention (Enter submits, Shift+Enter inserts newline) on the escalate-flow forms. RichTextInput gains an optional onSubmit prop; EscalateModal wires it to handleSubmit; ConcludeSessionModal gets the same handler on its plain textarea. 4. PendingEscalations: each row is now expandable. Click row body to reveal the engineer's escalation reason, step count on record, confidence tier, and PSA ticket number. Pick Up still clicks through directly. Single-expand-at-a-time keeps the dashboard compact. Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
304 lines
9.4 KiB
TypeScript
304 lines
9.4 KiB
TypeScript
import { useState, useRef, useEffect, useCallback } from 'react'
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import { Loader2, X, RotateCcw, ImagePlus } from 'lucide-react'
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import { cn } from '@/lib/utils'
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import { uploadsApi } from '@/api/uploads'
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import type { FileUploadResponse, PendingUpload } from '@/types/upload'
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interface RichTextInputProps {
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value: string
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onChange: (value: string) => void
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onFilesChange?: (uploads: FileUploadResponse[]) => void
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sessionId?: string
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placeholder?: string
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rows?: number
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className?: string
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disabled?: boolean
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// Enter-to-submit, matching the chat-input convention used elsewhere in
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// the app: plain Enter calls onSubmit; Shift+Enter inserts a newline.
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// Parents that want the legacy "Enter = newline only" behavior just
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// omit this prop.
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onSubmit?: () => void
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}
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export function RichTextInput({
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value,
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onChange,
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onFilesChange,
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sessionId,
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placeholder,
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rows = 3,
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className,
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disabled,
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onSubmit,
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}: RichTextInputProps) {
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const [pendingUploads, setPendingUploads] = useState<PendingUpload[]>([])
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const [isDragOver, setIsDragOver] = useState(false)
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const [isFocused, setIsFocused] = useState(false)
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const textareaRef = useRef<HTMLTextAreaElement>(null)
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const dragCounterRef = useRef(0)
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// Cleanup blob URLs on unmount
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useEffect(() => {
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return () => {
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pendingUploads.forEach((upload) => {
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URL.revokeObjectURL(upload.preview)
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})
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}
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// eslint-disable-next-line react-hooks/exhaustive-deps
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}, [])
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const processFiles = useCallback(
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(files: File[]) => {
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const imageFiles = files.filter((f) => f.type.startsWith('image/'))
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if (imageFiles.length === 0) return
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const newUploads: PendingUpload[] = imageFiles.map((file) => ({
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id: crypto.randomUUID(),
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file,
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preview: URL.createObjectURL(file),
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status: 'uploading' as const,
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}))
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setPendingUploads((prev) => [...prev, ...newUploads])
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// Upload each file
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newUploads.forEach((upload) => {
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uploadsApi
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.upload(upload.file, sessionId)
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.then((result) => {
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setPendingUploads((prev) => {
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const updated = prev.map((u) =>
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u.id === upload.id ? { ...u, status: 'done' as const, result } : u
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)
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// Notify parent of all completed uploads
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const completed = updated
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.filter((u) => u.status === 'done' && u.result)
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.map((u) => u.result!)
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onFilesChange?.(completed)
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return updated
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})
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})
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.catch((err) => {
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const errorMsg = err?.response?.status === 503
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? 'File uploads not available — contact your administrator'
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: err?.message || 'Upload failed'
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setPendingUploads((prev) =>
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prev.map((u) =>
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u.id === upload.id
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? { ...u, status: 'error' as const, error: errorMsg }
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: u
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)
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)
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})
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})
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},
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[sessionId, onFilesChange]
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)
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const handlePaste = useCallback(
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(e: React.ClipboardEvent<HTMLTextAreaElement>) => {
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if (disabled) return
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const items = e.clipboardData?.items
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if (!items) return
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const imageFiles: File[] = []
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for (let i = 0; i < items.length; i++) {
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const item = items[i]
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if (item.type.startsWith('image/')) {
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const file = item.getAsFile()
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if (file) imageFiles.push(file)
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}
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}
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if (imageFiles.length > 0) {
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e.preventDefault()
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processFiles(imageFiles)
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}
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},
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[disabled, processFiles]
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)
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const handleDragOver = useCallback(
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(e: React.DragEvent) => {
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if (disabled) return
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e.preventDefault()
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e.dataTransfer.dropEffect = 'copy'
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},
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[disabled]
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)
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const handleDragEnter = useCallback(
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(e: React.DragEvent) => {
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if (disabled) return
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e.preventDefault()
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dragCounterRef.current++
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if (dragCounterRef.current === 1) {
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setIsDragOver(true)
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}
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},
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[disabled]
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)
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const handleDragLeave = useCallback(
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(e: React.DragEvent) => {
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e.preventDefault()
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dragCounterRef.current--
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if (dragCounterRef.current === 0) {
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setIsDragOver(false)
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}
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},
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[]
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)
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const handleDrop = useCallback(
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(e: React.DragEvent) => {
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if (disabled) return
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e.preventDefault()
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dragCounterRef.current = 0
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setIsDragOver(false)
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const files = Array.from(e.dataTransfer.files)
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processFiles(files)
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},
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[disabled, processFiles]
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)
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const handleRemove = useCallback(
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(uploadId: string) => {
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setPendingUploads((prev) => {
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const toRemove = prev.find((u) => u.id === uploadId)
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if (toRemove) {
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URL.revokeObjectURL(toRemove.preview)
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}
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const updated = prev.filter((u) => u.id !== uploadId)
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const completed = updated
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.filter((u) => u.status === 'done' && u.result)
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.map((u) => u.result!)
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onFilesChange?.(completed)
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return updated
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})
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},
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[onFilesChange]
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)
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const retryUpload = useCallback(
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(uploadId: string) => {
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setPendingUploads((prev) =>
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prev.map((u) => (u.id === uploadId ? { ...u, status: 'uploading' as const, error: undefined } : u))
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)
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const upload = pendingUploads.find((u) => u.id === uploadId)
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if (!upload) return
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uploadsApi
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.upload(upload.file, sessionId)
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.then((result) => {
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setPendingUploads((prev) => {
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const updated = prev.map((u) =>
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u.id === uploadId ? { ...u, status: 'done' as const, result } : u
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)
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const completed = updated
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.filter((u) => u.status === 'done' && u.result)
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.map((u) => u.result!)
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onFilesChange?.(completed)
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return updated
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})
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})
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.catch((err) => {
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const errorMsg = err?.response?.status === 503
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? 'File uploads not available — contact your administrator'
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: err?.message || 'Upload failed'
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setPendingUploads((prev) =>
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prev.map((u) =>
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u.id === uploadId
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? { ...u, status: 'error' as const, error: errorMsg }
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: u
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)
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)
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})
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},
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[pendingUploads, sessionId, onFilesChange]
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)
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return (
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<div
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className={cn('relative', className)}
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onDragOver={handleDragOver}
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onDragEnter={handleDragEnter}
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onDragLeave={handleDragLeave}
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onDrop={handleDrop}
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>
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<textarea
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ref={textareaRef}
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value={value}
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onChange={(e) => onChange(e.target.value)}
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onPaste={handlePaste}
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onFocus={() => setIsFocused(true)}
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onBlur={() => setIsFocused(false)}
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onKeyDown={(e) => {
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if (e.key === 'Enter' && !e.shiftKey && onSubmit) {
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e.preventDefault()
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onSubmit()
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}
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}}
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placeholder={placeholder}
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rows={rows}
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disabled={disabled}
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className={cn(
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'w-full bg-card border border-border rounded-xl p-3 text-sm text-foreground placeholder:text-muted-foreground',
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'focus:border-[rgba(96,165,250,0.3)] focus:outline-none resize-none transition-colors',
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isDragOver && 'border-primary/50 bg-primary/5',
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disabled && 'opacity-50 cursor-not-allowed'
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)}
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/>
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{/* Drag overlay hint */}
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{isDragOver && (
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<div className="absolute inset-0 flex items-center justify-center rounded-xl border-2 border-dashed border-primary/50 bg-primary/5 pointer-events-none">
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<div className="flex items-center gap-2 text-sm text-primary">
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<ImagePlus size={16} />
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Drop image to attach
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</div>
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</div>
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)}
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{/* Thumbnail strip */}
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{pendingUploads.length > 0 && (
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<div className="flex gap-2 flex-wrap mt-2">
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{pendingUploads.map((upload) => (
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<div key={upload.id} className="relative w-16 h-16 rounded-lg overflow-hidden border border-border">
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<img src={upload.preview} alt="" className="w-full h-full object-cover" />
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{upload.status === 'uploading' && (
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<div className="absolute inset-0 bg-background/50 flex items-center justify-center">
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<Loader2 size={16} className="animate-spin text-primary" />
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</div>
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)}
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{upload.status === 'done' && (
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<button
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onClick={() => handleRemove(upload.id)}
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className="absolute -top-1 -right-1 w-4 h-4 rounded-full bg-background/80 border border-border flex items-center justify-center hover:bg-rose-500/20 transition-colors"
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>
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<X size={10} className="text-muted-foreground" />
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</button>
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)}
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{upload.status === 'error' && (
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<div
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className="absolute inset-0 bg-rose-500/20 border-2 border-rose-500 flex items-center justify-center cursor-pointer"
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onClick={() => retryUpload(upload.id)}
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>
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<RotateCcw size={14} className="text-rose-500" />
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</div>
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)}
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</div>
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))}
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</div>
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)}
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{/* Paste hint */}
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{isFocused && !value && pendingUploads.length === 0 && (
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<p className="text-[0.625rem] text-muted-foreground/50 mt-1">Paste screenshots with Ctrl+V</p>
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)}
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</div>
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)
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}
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