Michael Chihlas
60851b400a
- Status filter: aggregate statuses across all boards (deduped by name)
when no board is selected. Backend accepts status_name and filters by
status/name so the same status matches across boards.
- Resource assignment: CW has no /service/tickets/{id}/members endpoint —
assignees live in the ticket's comma-separated `resources` string field.
Rewrote list/add/remove to read/PATCH that field via member identifier.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
50 lines
1.9 KiB
TypeScript
50 lines
1.9 KiB
TypeScript
import { apiClient } from './client'
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import type {
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PSAResource,
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PSATicketCreated,
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PSATicketStatusUpdate,
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TicketCreationPayload,
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AiParseResponse,
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TicketListResponse,
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PSAPriority,
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} from '@/types/tickets'
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export const ticketsApi = {
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listResources: (ticketId: number): Promise<PSAResource[]> =>
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apiClient.get<PSAResource[]>(`/integrations/psa/tickets/${ticketId}/resources`).then(r => r.data),
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addResource: (ticketId: number, memberId: number): Promise<PSAResource> =>
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apiClient.post<PSAResource>(`/integrations/psa/tickets/${ticketId}/resources?member_id=${memberId}`).then(r => r.data),
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removeResource: (ticketId: number, memberId: number): Promise<void> =>
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apiClient.delete(`/integrations/psa/tickets/${ticketId}/resources/${memberId}`).then(() => undefined),
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updateStatus: (ticketId: number, statusId: number): Promise<PSATicketStatusUpdate> =>
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apiClient.patch<PSATicketStatusUpdate>(`/integrations/psa/tickets/${ticketId}/status?status_id=${statusId}`).then(r => r.data),
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createTicket: (payload: TicketCreationPayload): Promise<PSATicketCreated> =>
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apiClient.post<PSATicketCreated>('/integrations/psa/tickets', payload).then(r => r.data),
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aiParse: (prompt: string): Promise<AiParseResponse> =>
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apiClient.post<AiParseResponse>('/integrations/psa/tickets/ai-parse', { prompt }).then(r => r.data),
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listPriorities: (): Promise<PSAPriority[]> =>
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apiClient.get<PSAPriority[]>('/integrations/psa/priorities').then(r => r.data),
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searchTickets: (params: {
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query?: string
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board_id?: number | null
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status_id?: number | null
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status_name?: string | null
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include_closed?: boolean
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assigned_to_me?: boolean
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unassigned?: boolean
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board_ids?: string
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priority?: string | null
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company_id?: number | null
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page?: number
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page_size?: number
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}): Promise<TicketListResponse> =>
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apiClient.get<TicketListResponse>('/integrations/psa/tickets/search', { params }).then(r => r.data),
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}
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