import { useCallback, useEffect, useState } from 'react'
import { X } from 'lucide-react'
import { psaContextApi } from '@/api/psaContext'
import type { TicketContext } from '@/api/psaContext'
import { ticketsApi } from '@/api/tickets'
import { integrationsApi } from '@/api/integrations'
import { TicketDetailHeader } from './detail/TicketDetailHeader'
import { TicketResourceManager } from './detail/TicketResourceManager'
import { TicketNotesFeed } from './detail/TicketNotesFeed'
import { TicketAddNote } from './detail/TicketAddNote'
import { TicketConfigs } from './detail/TicketConfigs'
import { TicketRelated } from './detail/TicketRelated'
import type { PSATicketSearchResult, PSATicketStatusItem, PsaMemberResponse } from '@/types/integrations'
import type { PSAResource } from '@/types/tickets'
interface Props {
ticket: PSATicketSearchResult
onClose: () => void
onStatusUpdated?: (ticketId: number, newStatus: string, newStatusId: number) => void
onSelectRelated?: (ticketId: number) => void
}
function Skeleton() {
return (
)
}
export function TicketDetailPanel({ ticket, onClose, onStatusUpdated, onSelectRelated }: Props) {
const [context, setContext] = useState(null)
const [resources, setResources] = useState([])
const [allMembers, setAllMembers] = useState([])
const [statuses, setStatuses] = useState([])
const [contextLoading, setContextLoading] = useState(true)
const [resourcesLoading, setResourcesLoading] = useState(true)
// Local status state so the select reflects updates immediately, independent
// of the parent list's stale `selectedTicket` snapshot.
const [currentStatusId, setCurrentStatusId] = useState(ticket.status_id ?? null)
const [currentStatusName, setCurrentStatusName] = useState(ticket.status_name ?? null)
const ticketIdNum = Number(ticket.id)
const loadResources = useCallback(() => {
ticketsApi.listResources(ticketIdNum)
.then(setResources)
.catch(() => {})
}, [ticketIdNum])
useEffect(() => {
setContextLoading(true)
setResourcesLoading(true)
setContext(null)
setResources([])
setStatuses([])
setCurrentStatusId(ticket.status_id ?? null)
setCurrentStatusName(ticket.status_name ?? null)
Promise.all([
psaContextApi.getTicketContext(ticketIdNum),
ticketsApi.listResources(ticketIdNum),
integrationsApi.listMembers(),
integrationsApi.getTicketStatuses(String(ticket.id)),
])
.then(([ctx, res, members, statusList]) => {
setContext(ctx)
setResources(res)
setAllMembers(members)
setStatuses(statusList)
})
.catch(() => {})
.finally(() => {
setContextLoading(false)
setResourcesLoading(false)
})
// eslint-disable-next-line react-hooks/exhaustive-deps
}, [ticket.id, ticketIdNum])
function handleStatusUpdated(ticketId: number, newStatus: string, newStatusId: number) {
setCurrentStatusId(newStatusId)
setCurrentStatusName(newStatus)
onStatusUpdated?.(ticketId, newStatus, newStatusId)
}
return (
{/* Panel header */}
Ticket Detail
{/* Scrollable body */}
{/* Header with status selector — optimistic, no loading gate */}
{/* Resources */}
{resourcesLoading ? (
) : (
)}
{/* Notes */}
Notes
{contextLoading ? (
) : (
)}
{/* Add note */}
{
// Re-fetch context to refresh notes
psaContextApi.getTicketContext(ticketIdNum)
.then(setContext)
.catch(() => {})
}}
/>
{/* Configurations */}
Configurations
{contextLoading ? (
) : (
)}
{/* Related tickets */}
Related Tickets
{contextLoading ? (
) : (
onSelectRelated?.(ticketId)}
/>
)}
)
}