2026-02-19 00:04:20 +00:00
1 changed files with 189 additions and 0 deletions
--- a/backend/app/core/email.py
+++ b/backend/app/core/email.py
@@ -163,6 +163,92 @@ class EmailService:
            logger.exception("Failed to send account invite email to %s", to_email)
            return False

+    @staticmethod
+    async def send_feedback_email(
+        to_email: str,
+        reply_to_email: str,
+        feedback_type: str,
+        message: str,
+        user_email: str,
+        account_name: str | None = None,
+        account_code: str | None = None,
+    ) -> bool:
+        if not settings.email_enabled:
+            logger.warning("Email not sent — RESEND_API_KEY not configured")
+            return False
+
+        try:
+            import resend
+            from datetime import datetime, timezone
+
+            resend.api_key = settings.RESEND_API_KEY
+
+            date_str = datetime.now(timezone.utc).strftime("%Y-%m-%d")
+            code_suffix = f" — {account_code}" if account_code else ""
+            subject = f"[ResolutionFlow Feedback] {feedback_type} — {date_str}{code_suffix}"
+
+            html = _render_feedback_html(
+                feedback_type=feedback_type,
+                message=message,
+                user_email=user_email,
+                account_name=account_name,
+                account_code=account_code,
+            )
+
+            resend.Emails.send(
+                {
+                    "from": settings.FROM_EMAIL,
+                    "to": [to_email],
+                    "reply_to": reply_to_email,
+                    "subject": subject,
+                    "html": html,
+                }
+            )
+            logger.info("Feedback email sent from %s (type: %s)", user_email, feedback_type)
+            return True
+
+        except Exception:
+            logger.exception("Failed to send feedback email from %s", user_email)
+            return False
+
+    @staticmethod
+    async def send_feedback_confirmation_email(
+        to_email: str,
+        feedback_type: str,
+        message_preview: str,
+    ) -> bool:
+        """Send a thank-you confirmation to the feedback submitter. Fire-and-forget."""
+        if not settings.email_enabled:
+            logger.warning("Confirmation email not sent — RESEND_API_KEY not configured")
+            return False
+
+        try:
+            import resend
+
+            resend.api_key = settings.RESEND_API_KEY
+
+            subject = "Thanks for your feedback — ResolutionFlow"
+
+            html = _render_feedback_confirmation_html(
+                feedback_type=feedback_type,
+                message_preview=message_preview,
+            )
+
+            resend.Emails.send(
+                {
+                    "from": settings.FROM_EMAIL,
+                    "to": [to_email],
+                    "subject": subject,
+                    "html": html,
+                }
+            )
+            logger.info("Feedback confirmation email sent to %s", to_email)
+            return True
+
+        except Exception:
+            logger.exception("Failed to send feedback confirmation to %s", to_email)
+            return False
+

 def _render_invite_html(
    code: str,
@@ -334,3 +420,106 @@ def _render_password_reset_html(reset_url: str) -> str:
 </td></tr>
 </table>
 </body></html>"""
+
+
+def _render_feedback_html(
+    feedback_type: str,
+    message: str,
+    user_email: str,
+    account_name: str | None,
+    account_code: str | None,
+) -> str:
+    from datetime import datetime, timezone
+    import html
+
+    date_str = datetime.now(timezone.utc).strftime("%B %d, %Y")
+    safe_message = html.escape(message).replace("\n", "<br>")
+
+    account_line = ""
+    if account_name and account_code:
+        account_line = f"""
+        <tr><td style="padding:0 40px 8px;">
+          <p style="margin:0;color:#a0a0a0;font-size:14px;">
+            <strong style="color:#e0e0e0;">Account:</strong> {html.escape(account_name)} ({html.escape(account_code)})
+          </p>
+        </td></tr>"""
+
+    return f"""<!DOCTYPE html>
+<html><head><meta charset="utf-8"><meta name="viewport" content="width=device-width"></head>
+<body style="margin:0;padding:0;background:#000;font-family:'Inter',Helvetica,Arial,sans-serif;">
+<table width="100%" cellpadding="0" cellspacing="0" style="background:#000;padding:40px 0;">
+<tr><td align="center">
+<table width="560" cellpadding="0" cellspacing="0" style="background:#111;border:1px solid rgba(255,255,255,0.06);border-radius:16px;">
+  <tr><td style="padding:40px 40px 24px;text-align:center;">
+    <h1 style="margin:0;color:#fff;font-size:24px;font-weight:600;">ResolutionFlow Feedback</h1>
+  </td></tr>
+  <tr><td style="padding:0 40px 8px;">
+    <p style="margin:0;color:#a0a0a0;font-size:14px;">
+      <strong style="color:#e0e0e0;">Type:</strong> {html.escape(feedback_type)}
+    </p>
+  </td></tr>
+  <tr><td style="padding:0 40px 8px;">
+    <p style="margin:0;color:#a0a0a0;font-size:14px;">
+      <strong style="color:#e0e0e0;">From:</strong> {html.escape(user_email)}
+    </p>
+  </td></tr>
+  {account_line}
+  <tr><td style="padding:0 40px 8px;">
+    <p style="margin:0;color:#a0a0a0;font-size:14px;">
+      <strong style="color:#e0e0e0;">Date:</strong> {date_str}
+    </p>
+  </td></tr>
+  <tr><td style="padding:16px 40px 0;">
+    <div style="border-top:1px solid rgba(255,255,255,0.06);padding-top:16px;">
+      <p style="margin:0;color:#e0e0e0;font-size:15px;line-height:1.7;">{safe_message}</p>
+    </div>
+  </td></tr>
+  <tr><td style="padding:24px 40px 32px;">
+    <p style="margin:0;color:#666;font-size:12px;text-align:center;">
+      Reply directly to this email to respond to the user.
+    </p>
+  </td></tr>
+</table>
+</td></tr>
+</table>
+</body></html>"""
+
+
+def _render_feedback_confirmation_html(
+    feedback_type: str,
+    message_preview: str,
+) -> str:
+    import html
+
+    safe_preview = html.escape(message_preview)
+
+    return f"""<!DOCTYPE html>
+<html><head><meta charset="utf-8"><meta name="viewport" content="width=device-width"></head>
+<body style="margin:0;padding:0;background:#000;font-family:'Inter',Helvetica,Arial,sans-serif;">
+<table width="100%" cellpadding="0" cellspacing="0" style="background:#000;padding:40px 0;">
+<tr><td align="center">
+<table width="560" cellpadding="0" cellspacing="0" style="background:#111;border:1px solid rgba(255,255,255,0.06);border-radius:16px;">
+  <tr><td style="padding:40px 40px 24px;text-align:center;">
+    <h1 style="margin:0;color:#fff;font-size:24px;font-weight:600;">ResolutionFlow</h1>
+    <p style="margin:8px 0 0;color:#a0a0a0;font-size:14px;">Thanks for your feedback!</p>
+  </td></tr>
+  <tr><td style="padding:0 40px 24px;">
+    <p style="margin:0;color:#e0e0e0;font-size:16px;line-height:1.6;">
+      We've received your <strong style="color:#fff;">{html.escape(feedback_type)}</strong> and our team will review it shortly.
+    </p>
+  </td></tr>
+  <tr><td style="padding:0 40px 24px;">
+    <div style="background:#000;border:1px solid rgba(255,255,255,0.1);border-radius:12px;padding:16px 20px;">
+      <p style="margin:0 0 4px;color:#a0a0a0;font-size:12px;text-transform:uppercase;letter-spacing:1px;">Your feedback</p>
+      <p style="margin:0;color:#e0e0e0;font-size:14px;line-height:1.5;font-style:italic;">"{safe_preview}"</p>
+    </div>
+  </td></tr>
+  <tr><td style="padding:0 40px 32px;">
+    <p style="margin:0;color:#666;font-size:12px;text-align:center;">
+      If we need more details, we'll reach out to you directly.
+    </p>
+  </td></tr>
+</table>
+</td></tr>
+</table>
+</body></html>"""