Four items from the design-plan audit, all flagged as locked-design or
Codex corrections, shipped together so the GTM demo path covers them
end-to-end before bug bash.
1. Live AI assessment refresh on the magic-moment screen. Backend already
publishes handoff_assessment_ready when enrich_escalation_async commits;
wire the frontend listener so the senior sees the assessment populate
without a manual reopen. New event type + onAssessmentReady handler on
streamEscalations; AssistantChatPage opens a scoped SSE subscription
whenever it tracks a handoff missing its assessment, refetches on match,
and replaces magicHandoff / overlayHandoff in place. Closes the loop on
the async-assessment commit e8ba74e.
2. Suggested-step chips below the chat input. Locked design from the plan
(Codex correction). Chip strip renders above the composer post-claim
when ai_assessment_data.suggested_steps[] is non-empty. Click prefills
the input and focuses; first send or explicit X hides for the session.
3. Unread 6px dot on EscalationQueue cards. localStorage-persisted seen
set (rf-escalation-seen, capped 200). Dot top-right when not seen.
Cleared on open (card click) or claim (Pick Up) — NOT on hover, per
Codex correction. Pick Up stops propagation so it doesn't double-fire.
4. Race-condition toast on claim conflict. The /claim endpoint previously
silently overwrote claimed_by — both seniors thought they owned the
session. New HandoffAlreadyClaimedError carries the winner's id/name/
timestamp; claim_session rejects different-user re-claims (same-user is
idempotent for double-click safety); endpoint returns 409 with
structured detail. AssistantChatPage.handleStartHere extracts and
surfaces "Already claimed by {name} {time_ago}." via toast, drops
?pickup=true, dismisses magic-moment so the loser flows back to queue.
Tests: 2 new unit tests in test_handoff_manager.py (conflict raises,
same-user idempotent). Full handoff + escalation suite (34 tests) green.
Frontend tsc -b clean.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Adds the frontend live-arrival slice on top of the test-stabilized SSE
backend. Senior techs now see a junior's escalation slide into the
queue without refresh.
- streamEscalations(handlers, signal) in aiSessions.ts: fetch-based
ReadableStream parser (native EventSource cannot send auth headers).
Handles SSE frames, partial frames across chunks, : keepalive
heartbeats. Dispatches ready and handoff_created.
- HandoffCreatedEvent + EscalationStreamHandlers types mirror the bus
payload published by HandoffManager.dispatch_escalation_notifications.
- EscalationQueue.tsx: AbortController-managed subscription with
exponential-backoff reconnect (1s → 30s cap, attempt counter resets
on ready). On handoff_created, refetch and diff against previous IDs
via sessionsRef; new arrivals prepended (newest-first) above
established cards (oldest-first preserved). Slide-in tag held for
800ms so the locked 200ms animation completes. Tab-title flash
prefixes (N) while document.hidden, restores on focus / unmount.
prefers-reduced-motion swaps slide-in for fade-in. ARIA region +
aria-live=polite + aria-label on heading. Pick Up bumped to py-2.5
to clear the 44px touch floor.
Verified end-to-end against the running dev stack: subscriber received
the ready frame on connect; after posting a handoff via the API, the
subscriber received the handoff_created frame with the expected
payload — wire format matches the parser. Backend regression: focused
subset still 32 passed in 18.91s. Frontend tsc -b clean.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
The SSE stream URL was /api/ai-sessions/ but the backend mounts all
routes under /api/v1/. This caused a 404, falling through to a
non-streaming fallback that returned empty documentation for chat
sessions. This is why "Conclude → Resolved" never showed ticket notes.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add PUT /ai-sessions/{id}/task-lane endpoint that saves the full task
lane state (AI questions/actions + user's in-progress responses) to
the pending_task_lane JSONB column. TaskLane debounce-saves to the
backend every 2s after changes. On session load, user responses are
restored from the backend into sessionStorage so TaskLane picks them
up on mount. Users can now close the browser, come back later, and
find their task lane exactly where they left it.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add session_type ('guided'|'chat') and title columns to ai_sessions,
enabling both FlowPilot guided sessions and assistant chat sessions to
live in a single table. This is the foundation for a unified session
history and consistent UX across both interaction modes.
Backend:
- Migration 066: session_type + title columns
- unified_chat_service: chat sessions on ai_sessions with same AI/RAG
- POST /ai-sessions supports session_type='chat' creation
- POST /ai-sessions/{id}/chat for chat messages
- DELETE /ai-sessions/{id} for session deletion
- session_type filter on GET /ai-sessions
Frontend:
- AssistantChatPage rewired to aiSessionsApi (no more assistantChatApi)
- /assistant/:sessionId route for deep-linking
- Session history: type filter pills (All/Guided/Chat), type icons
- Dashboard: both types shown with correct routing and icons
- Fixed glass-border → border-default in dashboard components
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Engineers can now generate AI-powered status updates during active FlowPilot
sessions and after resolve/escalate. Three audiences (Ticket Notes, Client
Update, Email Draft) with Quick/Detailed length options. Copy to clipboard
with one click. Client names auto-inserted from intake/PSA context.
Backend: new endpoint POST /ai-sessions/{id}/status-update with audience-aware
system prompts. Frontend: StatusUpdateModal with 2-step selection flow,
Share Update button in action bar, Share Resolution/Escalation on completed
sessions. Also updates Solutions Library spec with Community tier design.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Message bar now fixed-positioned above action bar with full-width
layout (respects both app sidebar and session sidebar)
- Added abandon_session endpoint (POST /ai-sessions/{id}/abandon)
- Added "Close" button to FlowPilot action bar with confirmation dialog
- Session can now be closed without resolving or escalating
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Implements Phase 1 of the FlowPilot-First pivot — the core AI session
experience where engineers describe a problem and FlowPilot guides them
through structured diagnosis with selectable options, free-text escape
hatches, and auto-generated documentation on resolution.
Backend: AISession + AISessionStep models, FlowPilot Engine (LLM
orchestration with structured JSON output), Flow Matching Engine v1
(semantic + keyword + recency scoring), 8 API endpoints with auth,
rate limiting, and AI quota enforcement.
Frontend: Intake screen, conversational session view with sidebar,
step cards with options/actions/resolution suggestions, resolve/escalate
modals, documentation view with rating, session history integration,
and /pilot route with sidebar navigation.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
