ClientId is a product-level GUID registered at developer.connectwise.com,
not per-MSP. Moved to settings.CW_CLIENT_ID env var. MSPs now only
provide site URL, company ID, public key, and private key.
Also added newline handling note to post_note() — CW Developer Guide
states \n is unsupported in JSON bodies. Needs sandbox testing.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add three new endpoints under /integrations/psa:
- GET /tickets/search: search CW tickets with query, board_id, status_id filters
- GET /tickets/{ticket_id}: fetch a single ticket by ID
- GET /tickets/{ticket_id}/statuses: get available statuses for a ticket's board
Add PSATicketSearchResult and PSATicketStatusItem schemas.
All endpoints require engineer_or_admin auth.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Five endpoints under /integrations/psa/connections:
- GET (any auth user), POST/PUT/DELETE/test (owner+ only)
- Create tests CW connection before saving; update re-tests on cred change
- Credentials decrypted only for masked hints in responses
- Three CI-safe tests: empty GET, engineer 403, delete 404
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
