Commit Graph

7 Commits

Author SHA1 Message Date
0f00ee5e01 feat(escalations): close out plan-locked wedge polish
Four items from the design-plan audit, all flagged as locked-design or
Codex corrections, shipped together so the GTM demo path covers them
end-to-end before bug bash.

1. Live AI assessment refresh on the magic-moment screen. Backend already
   publishes handoff_assessment_ready when enrich_escalation_async commits;
   wire the frontend listener so the senior sees the assessment populate
   without a manual reopen. New event type + onAssessmentReady handler on
   streamEscalations; AssistantChatPage opens a scoped SSE subscription
   whenever it tracks a handoff missing its assessment, refetches on match,
   and replaces magicHandoff / overlayHandoff in place. Closes the loop on
   the async-assessment commit e8ba74e.

2. Suggested-step chips below the chat input. Locked design from the plan
   (Codex correction). Chip strip renders above the composer post-claim
   when ai_assessment_data.suggested_steps[] is non-empty. Click prefills
   the input and focuses; first send or explicit X hides for the session.

3. Unread 6px dot on EscalationQueue cards. localStorage-persisted seen
   set (rf-escalation-seen, capped 200). Dot top-right when not seen.
   Cleared on open (card click) or claim (Pick Up) — NOT on hover, per
   Codex correction. Pick Up stops propagation so it doesn't double-fire.

4. Race-condition toast on claim conflict. The /claim endpoint previously
   silently overwrote claimed_by — both seniors thought they owned the
   session. New HandoffAlreadyClaimedError carries the winner's id/name/
   timestamp; claim_session rejects different-user re-claims (same-user is
   idempotent for double-click safety); endpoint returns 409 with
   structured detail. AssistantChatPage.handleStartHere extracts and
   surfaces "Already claimed by {name} {time_ago}." via toast, drops
   ?pickup=true, dismisses magic-moment so the loser flows back to queue.

Tests: 2 new unit tests in test_handoff_manager.py (conflict raises,
same-user idempotent). Full handoff + escalation suite (34 tests) green.
Frontend tsc -b clean.

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
2026-04-28 01:59:28 -04:00
b8627f4180 feat(escalations): subscribe EscalationQueue to live SSE arrivals
Adds the frontend live-arrival slice on top of the test-stabilized SSE
backend. Senior techs now see a junior's escalation slide into the
queue without refresh.

- streamEscalations(handlers, signal) in aiSessions.ts: fetch-based
  ReadableStream parser (native EventSource cannot send auth headers).
  Handles SSE frames, partial frames across chunks, : keepalive
  heartbeats. Dispatches ready and handoff_created.
- HandoffCreatedEvent + EscalationStreamHandlers types mirror the bus
  payload published by HandoffManager.dispatch_escalation_notifications.
- EscalationQueue.tsx: AbortController-managed subscription with
  exponential-backoff reconnect (1s → 30s cap, attempt counter resets
  on ready). On handoff_created, refetch and diff against previous IDs
  via sessionsRef; new arrivals prepended (newest-first) above
  established cards (oldest-first preserved). Slide-in tag held for
  800ms so the locked 200ms animation completes. Tab-title flash
  prefixes (N) while document.hidden, restores on focus / unmount.
  prefers-reduced-motion swaps slide-in for fade-in. ARIA region +
  aria-live=polite + aria-label on heading. Pick Up bumped to py-2.5
  to clear the 44px touch floor.

Verified end-to-end against the running dev stack: subscriber received
the ready frame on connect; after posting a handoff via the API, the
subscriber received the handoff_created frame with the expected
payload — wire format matches the parser. Backend regression: focused
subset still 32 passed in 18.91s. Frontend tsc -b clean.

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
2026-04-27 20:57:15 -04:00
chihlasm
9ce4a8bc8e refactor: redesign Session History with tabs + Load More, improve Escalation Queue urgency
Session History:
- Split into AI Sessions / Flow Sessions tabs (AI default)
- Load More pagination (25 per page) instead of 50-item hard cap
- Dynamic problem domain filter from actual session data
- Fix all blue focus rings to ember orange
- Fix badge colors to use design system tokens

Escalation Queue:
- Add wait-time color coding (muted <1h, amber 1-4h, red >4h)
- Sort oldest-first for triage urgency
- Compact right-aligned pickup button
- Widen container, dynamic session count in subtitle
- Fix typos and non-system color tokens

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-30 00:34:38 +00:00
Michael Chihlas
303a558432 refactor: replace hardcoded hex values with Tailwind semantic tokens
3,200+ hardcoded color values replaced with CSS variable-backed
Tailwind classes (bg-card, text-foreground, border-border, etc.).
Enables light mode via CSS variable swap. Only syntax highlighting
colors and intentional one-offs remain hardcoded (~15 values).

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-22 04:34:35 -04:00
Michael Chihlas
56ff792f8e refactor: migrate FlowPilot components to Design System v4
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-22 01:56:27 -04:00
1f4a8a6389 fix(responsive): audit and fix FlowPilot + analytics components for mobile/tablet
Add responsive Tailwind classes across 11 FlowPilot-related components:
- FlowPilotSession: collapsible mobile sidebar summary, responsive padding
- FlowPilotActionBar: stacked buttons on mobile, responsive resolve modal
- FlowPilotIntake: responsive submit area, padding, heading sizes
- FlowPilotStepCard: responsive padding (p-3/p-4/p-5), stacked action buttons
- FlowPilotOptions: responsive padding, 44px touch targets
- SessionDocView: responsive card padding, touch-friendly star ratings
- EscalateModal: stacked buttons on mobile with min touch targets
- EscalationQueue: responsive card padding, touch targets
- InSessionScriptGenerator: responsive padding, stacked continue buttons
- ReviewQueuePage: responsive two-panel layout (stacked on mobile)
- FlowPilotAnalyticsPage: responsive header, chart card padding

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 20:19:52 +00:00
bbe590bfec feat(ai-session): add Phase 2 PSA integration, escalation handoff, and session management
Phase 2 of the FlowPilot-First Pivot connecting AI sessions to ConnectWise PSA:

Slice 1 — PSA Ticket Intake:
- FlowPilotEngine accepts psa_ticket intake with graceful CW API fallback
- Ticket picker on intake screen (refactored TicketPickerModal for dual-mode)
- Ticket context card in session sidebar

Slice 2 — Auto Documentation Push:
- PSA documentation service with resolution/escalation note formatting
- Time entry creation via new ConnectWise provider method
- Automatic retry scheduler (APScheduler, 5min interval, 3 retries)
- PSA push status indicators in frontend with manual retry button
- Member mapping warning when CW member not mapped

Slice 3 — Session Pause/Resume & Escalation Handoff:
- Pause/resume endpoints for same-engineer session bookmarking
- Escalation flow: requesting_escalation status, self-escalation blocked
- Enhanced escalation package with LLM-generated hypotheses/suggestions
- Pickup endpoint with continue/fresh resume modes and briefing step
- Escalation queue (sidebar nav + dedicated page)
- SessionBriefing component with continue/fresh choice UI
- EscalateModal with PSA-aware button text

Slice 4 — Mid-Session Ticket Linking:
- Link ticket retroactively with context injection into system prompt
- Link Ticket button in session sidebar

Slice 5 — FlowPilot PSA Settings:
- Settings tab on IntegrationsPage with 7 configurable options
- Stored as flowpilot_settings JSONB on PsaConnection

Database: 2 migrations (flowpilot_settings, psa_post_log changes, status constraint)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 01:30:05 +00:00