Server-assigns a uuid4 id to every AI-generated node (Finding 1 showstopper:
nodes had no id but the advance protocol keys on node_id, so ai_build walks
never advanced past question 1). Replaces the hidden {"node_type":"meta"}
walked_path convention with real category/problem_text/pending_node columns on
l1_walk_sessions (migration 61dda4f615c6) — fixes junk proposals + off-by-one
depth cap (Findings 8,9), and pending_node replays the served node on re-mount
(no duplicate paid LLM call). Intake honors explicit flow_id and adhoc=True
(Findings 4,5); flow_proposals.l1_session_id FK -> CASCADE (Finding 6 time
bomb); L1 category GET is owner+admin like PATCH and require_account_owner_or_admin
delegates to User.can_manage_account (Finding 7); escalate falls back to default
recipients + filters deleted_at + warns when empty (Finding 10). Cleanups: dead
ticket_ref removed, IntakeResponse per-outcome validator, unused acknowledged
dropped, escalations partial index, restored a deleted audit assertion.
Full Phase 2A backend set: 110 passed / 0 failed.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
GET /accounts/me/l1-categories (require_l1_or_above) returns enabled + available
+ hard_floor; PATCH (require_account_owner_or_admin) sets the enabled set, dropping
unknown/hard-floored keys via l1_category_service. New L1CategoriesResponse/Update
schemas. 6 API tests green (incl. engineer + l1_tech write both 403); test_accounts
regression 36 passed.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
- /intake now runs match_or_build (matched/suggest/out_of_scope/build); build
seeds the classified category as a hidden meta walked_path entry, matched starts
a flow session, suggest/out_of_scope return prompt data with no session.
- New POST /sessions/{id}/next-node (threads node_text to advance_ai_build) and
GET /escalations (engineer-or-above) for the handoff queue.
- New IntakeResponse(outcome=...)/NextNodeRequest/NextNodeResponse schemas and
require_account_owner_or_admin dep.
- Reconcile Phase-1 intake tests to the new contract (mock match_or_build); add
test_l1_api_ai_build.py covering build/out_of_scope/suggest/next-node/escalations.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Mounts /api/v1/l1/* with require_l1_or_coverage on every route. Intake
creates an internal ticket and starts a flow OR adhoc session (PSA queue
merge follows in Phase 2). Step/notes/resolve/escalate delegate to
l1_session_service. escalate-without-walk creates an immediately-
escalated session for the BuildAbortedNoKB path.
ValueError from services → 400. Cross-account session access → 404.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Owner-only endpoint to toggle can_cover_l1 on an engineer user. 422 if target
role is not engineer (owners/super_admins already see L1 surface; viewers/
l1_techs don't need this flag). 404 for cross-account targets.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
For engineer + l1_tech roles, check_seat_available is called at each
mutation point. Returns 402 Payment Required with structured detail
{code: 'seat_limit_exceeded', role, current, limit, upgrade_url} when
seats are full. Grandfathering: existing over-seated accounts keep
existing users; only new mutations are blocked.
Also updates AccountInviteCreate and AccountRoleUpdate schemas to
accept l1_tech as a valid role value.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Shared helper used by invite, accept-invite, and role-change endpoints
(integrated in T8). Counts active users by role against role-specific
seat limit on subscription (engineer → seat_limit, l1_tech → l1_seat_limit).
None limit = unlimited.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Eighth commit in the session-expiration-policy series. Surfaces all
the owner controls and user-facing expiry UX that the prior commits
plumbed through, designed end-to-end via /plan-design-review (initial
4/10 -> final 9/10; 7 decisions locked in the plan).
Backend additions:
- accounts/me/security GET response gains active_users: list of
{user_id, name, email, last_login_at} for users in this account
with at least one un-revoked refresh token. Joined query on
refresh_tokens + users, distinct, ordered by last_login desc.
Drives the Active Sessions section.
Frontend additions:
- api/accountSecurity.ts: typed client for GET/PATCH/revoke-sessions.
- hooks/useAuthSessionExpiry.ts: reads idle/absolute expiry from the
auth store, returns warning ('none'|'soon'|'now') + reason
('idle'|'absolute') so consumers can pick the right UX for the
closer window. Re-evaluates every 30s.
- components/common/SessionExpiryToast.tsx: top-of-app notice that
fires at T-5min. Idle case: warning-amber tone, [Stay signed in]
button hits authApi.refresh() and updates the store on success.
Absolute case: info-cyan tone, [Sign in now] link to /login (no
recoverable action). Dismissable, doesn't re-fire after dismissal.
- components/account/RevokeSessionsModal.tsx: confirmation modal for
the two bulk-revoke scopes. Title, body, and confirm-label vary by
scope; danger-styled confirm button.
- pages/account/AccountSecuritySettingsPage.tsx: the main page.
Header (Shield icon), intro, Policy card with Strict/Standard/Custom
radios + always-visible-disabled Custom inputs (idle/absolute
minutes) with inline validation, Save button + emerald success ping,
info note about 'applies at next login'. Active sessions card with
count-aware copy, list of {name, email, last-login-ago} rows
(caller tagged '(you)'), two buttons — 'except me' hidden when
count=1, 'sign me out and everyone else' uses danger-tinted styling.
- pages/AccountSettingsPage.tsx: 'Session security' row added to the
owner-only settings list.
- router.tsx: /account/security route, owner-gated via ProtectedRoute.
- pages/LoginPage.tsx: cyan info-tone banner above form when
?reason=session_expired is in the URL.
- components/layout/AppLayout.tsx: mounts <SessionExpiryToast />.
Scope=all bulk-revoke UX (the most jarring moment): on success,
toast.success(N sessions), 1.5s delay, then clear localStorage +
useAuthStore.logout() + window.location='/login' (no banner — the
owner just did this).
Backend tests: existing 22/22 still green plus the GET test now
asserts active_users is present + non-empty after login. Frontend:
tsc clean, authStore test 2/2.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Fifth commit in the session-expiration-policy series. Surfaces the
session-policy override controls to account owners.
- schemas/account_security.py: NEW. SessionPolicyResponse returns both
the override (Optional[int]) and the effective value (always present)
plus the system min/max bounds, so the frontend can render the
Custom-preset form without re-implementing the defaults logic.
SessionPolicyUpdateRequest accepts NULL to clear an override.
- endpoints/account_security.py: NEW. GET and PATCH on /me/security.
Owner-only via require_account_owner. PATCH validates per-field
bounds, then validates the effective idle <= absolute invariant
(catching the partial-override case the DB CHECK can't see), then
writes the row + an account.session_policy_update audit event with
old/new/effective_old/effective_new payload.
- router.py: registers the new router under _tenant_deps next to
accounts.router.
Tests added in test_session_policy.py (8 cases):
- GET returns NULL overrides + Strict defaults + system bounds.
- PATCH persists override; next login JWT reflects new values
(60min/240min -> idle_max=3600, abs_max=14400 seconds).
- PATCH rejects idle < min (422).
- PATCH rejects absolute > max (422).
- PATCH rejects idle > absolute when both are set (422).
- PATCH rejects partial override that produces effective idle >
effective absolute (idle=43200, absolute=NULL with default 20160).
- Engineer-role user gets 403.
- PATCH writes exactly one audit row with the expected payload shape.
16/16 in test_session_policy.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Third commit in the session-expiration-policy series. Every refresh token
issued from now on carries the policy snapshot in its JWT (in seconds,
for direct Unix math), and every login/OAuth response surfaces both
expiry windows as ISO timestamps. /auth/refresh carries the claims
forward unchanged — including auth_time, which never resets on rotation.
Does NOT yet enforce the absolute cap — that's commit 4, sequenced so
the gate can be reverted independently if pilots hit an edge case.
But the wire is fully populated, and a grandfather path is already in
_refresh_session_tokens for tokens issued before this PR.
Key changes:
- core/security.py: create_refresh_token signature changes to
(user_id, *, auth_time, idle_max_seconds, abs_max_seconds). Adds
resolve_session_policy(account) -> (idle_minutes, absolute_minutes)
applying defaults for NULL overrides.
- schemas/token.py + schemas/oauth.py: Token and OAuthCallbackResponse
gain idle_expires_at + absolute_expires_at (Optional[datetime],
Pydantic emits ISO 8601 UTC strings).
- endpoints/auth.py: new _mint_session_tokens(user, db) and
_refresh_session_tokens(payload, user, db) helpers. /auth/login,
/auth/login/json, and /auth/refresh now route through them. The
refresh endpoint's pre-existing "Refresh token has been revoked"
error normalized to the taxonomy detail "invalid_refresh_token".
- endpoints/oauth.py: both Google and Microsoft callbacks call
_mint_session_tokens; OAuthCallbackResponse carries the expiry
fields through.
- tests: two new cases in test_session_policy.py — login_json embeds
the claims with strict defaults (3d/14d -> 259200/1209600 sec) and
surfaces matching ISO expiry fields; refresh carries auth_time,
idle_max, abs_max forward unchanged across rotation.
35/35 across test_session_policy + test_auth + test_oauth_callbacks +
test_account_invite_lookup + test_account_management.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Engineer applies a fix but can't verify yet (waiting on client power-cycle,
AD replication, async sync). Today the verifying banner forces a synchronous
verdict (worked / didn't / partial) — anything else means leaving the banner
stale or guessing wrong. This adds a fourth outcome that parks the fix in a
non-terminal "Awaiting verification" state with a reason ("waiting on what?")
and exposes it on the chat-anchored banner so the engineer doesn't lose track.
Backend
- New non-terminal status `applied_pending` parallel to `applied_partial`.
- New `pending_reason` column (nullable Text) — the "what are you waiting on?"
prose, mirrors `partial_notes`. Required when outcome=applied_pending.
- Outcome endpoint allows pending in/out transitions; pending stamps
applied_at but NOT verified_at (it's parked, not verified).
- Resolution-note + escalation-package prompts handle the new status:
resolution note frames the fix as provisional; escalation package surfaces
pending verification as the leading hypothesis with reference to what's
being waited on.
- Migration: add column + extend status CHECK constraint.
Frontend
- New `BannerMode = 'pending'` + `PendingBanner` component (info-tone,
parallel to PartialBanner) with worked / didn't / update-reason actions.
- VerifyingBanner overflow menu adds "Waiting to verify…".
- Nudge banner's "Still checking" button now actually records pending with
a reason, instead of just silencing for the session.
- AssistantChatPage banner-mode derivation maps applied_pending → 'pending'.
Tests: 4 new integration tests covering pending notes requirement, reason
storage + applied_at/verified_at semantics, pending→success transition,
and pending_reason update on re-PATCH.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Replaces the legacy flowpilot_engine.escalate_session orchestration with
a single canonical path through HandoffManager. Every escalation now
creates a SessionHandoff row, fans out via the SSE bus, persists
AppNotification rows for the bell icon, dispatches to external channels
(Slack/Teams) via notify(), and emails per-user — regardless of whether
the call entered through /escalate (legacy URL) or /handoff (new URL).
The senior-pickup magic-moment screen now works end-to-end from the
EscalateModal bell-icon path the user just tested.
Backend
- HandoffCreateRequest gains optional target_user_id (the equivalent of
the legacy escalated_to_id field). Self-targeting rejected.
- HandoffManager.create_handoff handles intent='escalate' end-to-end:
sets escalation_reason + escalated_to_id, builds the legacy enhanced
AI escalation_package (Sonnet, lazy-imported from flowpilot_engine,
graceful fallback on failure), and merges handoff metadata into it.
Eager-loads session.steps and session.user via selectinload — required
by both the enhanced-package builder and notify() to avoid
MissingGreenlet on async lazy access.
- HandoffManager.finalize_escalation generates SessionDocumentation,
pushes documentation to PSA, and runs notify() — pre-commit so the
AppNotification rows persist atomically with the handoff.
- HandoffManager.dispatch_escalation_notifications keeps only the
fire-and-forget IO (bus publish, per-user emails) — runs post-commit.
Pulls engineer name via a separate User query rather than relying on
session.user lazy access.
- /handoff endpoint passes target_user_id through and calls
finalize_escalation pre-commit.
- /escalate endpoint is now a thin shim: owner-only session lookup,
HandoffManager.create_handoff(intent='escalate'), finalize_escalation,
commit, dispatch_escalation_notifications, return SessionCloseResponse
built from documentation + psa_result. flowpilot_engine.escalate_session
is no longer called by any endpoint.
- pickup_session accepts both 'requesting_escalation' (legacy in-flight
sessions) and 'escalated' (new canonical) so the migration is seamless
for sessions already in the queue.
- Escalation queue list and sidebar count now match either status.
Frontend
- useFlowPilotSession optimistic update flips status to 'escalated'
instead of 'requesting_escalation' so the page state matches the
unified backend response.
Verified end-to-end live: a fresh /escalate call from the junior produces
status='escalated', a SessionHandoff row, a SessionDocumentation, PSA
push attempted (no_psa for this test session), AND a bell-icon
AppNotification for the team admin with link
/pilot/{session_id}?pickup=true. Backend test suite: 1103 passed.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
GET /api/v1/analytics/flowpilot/escalations?period={7d,30d,90d}
Computes the in-product wedge metric for Escalation Mode: average / median /
p95 seconds between SessionHandoff.claimed_at and the first ai_session_step
created on the same session after that timestamp. Account-scoped, role-gated
to engineer-or-admin.
The metric is intentionally NOT called "minutes recovered" — that's the
two-metric framing locked by /codex review: this in-product number must be
paired with manual baseline (the verbal-handoff stopwatch from The Assignment)
to produce the savings claim. Schema's `metric_definition` field surfaces the
disclaimer in every response so callers don't oversell it.
Implementation notes:
- Uses correlated scalar subquery for first-step-after-claim per handoff,
aggregates avg/median/p95 in Python (~1k rows/account/month is well within
budget; cleaner than percentile_cont gymnastics in SQL)
- Excludes unclaimed handoffs (claimed_at IS NULL)
- Counts claimed-but-no-action handoffs in n_handoffs_claimed but not in
n_handoffs_with_action — surfaces the conversion-rate signal
- Floors negative deltas at 0 to handle clock-drift edge cases
Tests cover happy path, zero-data, claimed-but-no-action accounting, period
window filtering, multi-handoff aggregation, multi-tenant isolation (Phase 4
RLS landmine pattern), viewer-role 403 gate, and period validation. 9 tests,
all green. No regressions in existing handoff_manager / session_handoffs
suites.
First piece of the Approach A wedge build per
docs/plans/2026-04-27-escalation-mode-wedge-design.md. Unblocks the queue
stat-card and the analytics page.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Brings in PR #141 (PSA ticket management) so FlowPilot can ship on top
of a unified main. Two manual conflict resolutions:
1. CLAUDE.md — kept the FlowPilot ai-handoff rewrite (`.ai/`-driven
protocol). The pre-rewrite reference content (CW integration notes,
lessons archive, env vars table) lives in `docs/connectwise/`,
`docs/LESSONS-ARCHIVE.md`, and DEV-ENV.md by design.
2. frontend/src/pages/AssistantChatPage.tsx — both conflict regions
were purely additive. Concatenated FlowPilot's Phase 2-9 state hooks
(facts, activeFix, preview*, scriptPanelOpen, templatizeQueue) with
PSA's spin-off ticket state (linkedTicket, showNewTicket, spinOffHint).
Both modal mounts (TemplatizePrompt, ShortcutsHelpOverlay,
NewTicketModal) kept. All setters wired by either branch are intact.
Verification:
- `tsc -b` clean across the merged tree.
- Browser smoke-test (Session B fixture): Phase 9 ProposalBanner
("Run AI-drafted PowerShell to recover SSL VPN") renders alongside
PSA's new Tickets sidebar icon. Console clean.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Records engineer-reported outcome (applied_success|applied_failed|
applied_partial|dismissed). Enforces transition rules (partial → success/
failed allowed; terminal outcomes return 409) and notes requirements
(applied_partial requires notes).
Sets verified_at on success/failure, stamps applied_at if not already
set (handles the case where the AI [FIX_OUTCOME] marker fires before
the engineer clicks Apply).
Also fixes pre-existing test-infrastructure bug: network_diagram.py used
bare string server_default="'[]'" for JSONB columns, which asyncpg
rejects during test schema creation. Changed to text("'[]'::jsonb") to
match the pattern used by script_template.py.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Adds FixStatus literal (5 values matching the DB check constraint),
extends SessionSuggestedFixResponse with outcome fields, and introduces
SessionSuggestedFixOutcomeRequest for the PATCH /outcome endpoint coming
in Task 3.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Closes the loop on the Phase 5 "Run now, templatize after resolve" path.
After a session resolves, drafts queued by the three-option dialog surface
as a modal that lets the engineer review the AI-proposed parameterization
and either save as a reusable team template or skip. A "don't ask again"
toggle writes to account_settings.preferences so the next resolve won't
pop the modal.
Backend:
- /api/v1/draft-templates:
* GET — list account drafts (pending_only default true; pass false for
audit view including accepted/rejected)
* GET /{id} — single draft
* POST /{id}/accept — promotes to a new script_templates row with
source_session_id / source_user_id / source_ticket_ref populated
(drives the Script Library "generated from CW #X · resolved by Y"
provenance chip). Draft flips to status=accepted,
promoted_template_id set, resolved_at stamped. 409 on re-accept /
already-rejected. 400 on unknown category_id.
* POST /{id}/reject — flips to status=rejected. 409 on re-reject.
- /api/v1/accounts/me/preferences (GET/PATCH) — thin wrapper over
AccountSettings.get_setting/set_setting. PATCH merges keys into the
JSONB column, preserving existing keys the client didn't touch.
Used by the "Don't ask again for this team" checkbox
(templatize_prompt_enabled=false) and, forward-looking, by
cw_resolved_status_id / cw_escalated_status_id from Phase 4.
- 13 tests: list filter, accept with/without edited_body, provenance
copy-through, reject, 409 on re-accept / re-reject, 400 on unknown
category, prefs round-trip with merge semantics.
Frontend:
- src/components/pilot/script/TemplatizePrompt.tsx — modal showing the
drafted script with proposed parameters in the Phase 5
ParameterizationPreview, editable name/category/description, an
individual-parameter remove button, and the "don't ask again" opt-out.
Accept posts to /draft-templates/{id}/accept + optionally PATCHes
preferences. Skip posts /reject.
- src/api/draftTemplates.ts — typed client plus accountPreferencesApi.
- AssistantChatPage: after a successful Resolve (external OR local),
fetches preferences + pending drafts for the session and queues the
modal one draft at a time. Escalate does not trigger this flow.
- Sidebar: Scripts nav shows the pending-draft count as a badge. Fetched
independently of the main sidebar stats so endpoint flakes don't
break the rest of the sidebar.
Verified live 2026-04-22: seed two drafts → GET sees both pending →
accept draft A (template created, provenance CW #99123 populated) →
reject draft B → pending count drops → PATCH opt-out → GET confirms
persistence.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Wires the SuggestedFix card to an inline panel that handles both cases:
template-matched fixes open the Script Library generator with parameters
pre-filled from session context; un-matched fixes open the three-option
dialog (one_off / draft_template / build_template). The decision endpoint
records the path choice with side effects: draft_template persists a
draft_templates row via a Sonnet-driven TemplateExtractionService;
build_template returns a redirect to the Script Builder; one_off just
records the choice.
Backend:
- TemplateExtractionService: drafts a parameter schema from a concrete
rendered script. Conservative by default ("prefer fewer parameters").
Round-trip-validates that templated_body only references declared
parameters; missing-key mismatch falls back to the original script
with no params. LLM/parse failures fall back identically — the
engineer can still create a draft and refine in the post-resolve
prompt (Phase 6).
- /suggested-fixes/{fix_id}/decision side effects:
* one_off → returns rendered_script (engineer's edited version or the
fix's ai_drafted_script verbatim)
* draft_template → same + creates draft_templates row with extracted
params, returns draft_template_id
* build_template → returns redirect_path=/scripts/builder?from_session=
&fix= so the frontend can navigate to the builder pre-loaded
- 400 when a non-template fix has no ai_drafted_script (template-matched
fixes take the dedicated /scripts/generate path, not this endpoint).
- 12 tests: TemplateExtractionService parse + fallback paths, all four
decision branches, edited_script override, missing-script 400.
Frontend:
- src/components/pilot/script/{TemplateMatchPanel, NoTemplateDialog,
ParameterizationPreview}.tsx — inline panels rendered in the task
lane's bottom slot when the engineer clicks a SuggestedFix card.
- TemplateMatchPanel: loads template via /scripts/templates/{id},
pre-fills params from fix.ai_drafted_parameters with cyan "from
session" tags, generates via existing /scripts/generate (already
bumps state_version on ai_session_id from Phase 3). 404 falls back
with a clear message instead of erroring.
- NoTemplateDialog: shows the AI-drafted script with proposed parameter
values highlighted in amber via ParameterizationPreview; three option
cards with the middle (draft_template) flagged Recommended; inline
edit on the script body before deciding.
- SuggestedFix card now clickable: onActivate toggles the inline panel.
- AssistantChatPage: scriptPanelOpen state + handleScriptDecision that
navigates on build_template and toasts on the other paths. Active fix
changes auto-close the panel so engineers don't act on stale state.
- Cmd+K → "Open inline Script Generator" palette entry surfaces only on
/pilot/:id routes; fires a window event the chat page subscribes to.
No Resolve shortcut added per Section 14 decision (browser ⌘R conflict).
Verified 2026-04-22 against the dev stack:
- one_off / draft_template / build_template all return the right shape
with real Sonnet TemplateExtractionService for the draft path.
- Conservative extraction confirmed: cmdkey + Restart-Process script
yielded zero proposed parameters as intended.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Wires the preview popover's Confirm & post action to ConnectWise (and,
via the provider pattern, any future PSA). Adds the parallel Escalate
flow with the handoff-oriented five-section markdown. Sessions without a
linked PSA ticket resolve/escalate locally — markdown stored, status
flipped, nothing posted externally.
Backend:
- EscalationPackageGeneratorService: Sonnet, five sections (Problem /
What we've confirmed / What we've tried / Current hypothesis /
Suggested next steps). Shares the preview_cache with a separate KIND
so Resolve and Escalate previews for the same state coexist.
- PSAWritebackService: post_resolution_note (RESOLUTION note type,
customer-visible), post_escalation_package (INTERNAL_ANALYSIS,
handoff for the next engineer only), transition_ticket_status with
mandatory re-fetch verification. PSAStatusVerificationError surfaces
loudly when CW silently rejects a status change — the
ConnectWise anti-pattern CLAUDE.md flags.
- Endpoints:
* POST /ai-sessions/{id}/escalation-package/preview
* POST /ai-sessions/{id}/resolution-note/post
* POST /ai-sessions/{id}/escalation-package/post
Outcomes: "resolved" / "escalated" with external_id + verified status,
"resolved_local" / "escalated_local" when no PSA linked.
- Target CW status IDs live in account_settings.preferences
(cw_resolved_status_id, cw_escalated_status_id). When unset, the post
proceeds without a status transition — response includes a
status_transition_skipped_reason rather than silently erroring.
- 7 tests: local-only path, PSA happy path with verified transition,
status verification failure → 502, skipped transition when
unconfigured, 409 on already-resolved re-post, escalate parallel path,
internal-analysis note type enforced.
Frontend:
- ResolutionNotePreview now kind-parameterized ('resolve' | 'escalate')
with inline edit + Confirm & post. Preview loads from the matching
backend endpoint; posting calls the matching endpoint; outcome toast
surfaces the verified CW status or the local-only result.
- AssistantChatPage: previewKind state replaces previewOpen; two toggle
buttons (Preview Resolve note / Escalate instead) in the lane's bottom
slot. handleConfirmPost dispatches by kind.
Verified 2026-04-22:
- Local-only Resolve + Escalate round-trip against the dev stack.
- Live Sonnet escalation-package preview; cache hit on repeat call
with no state change (separate cache kind from resolution-note).
- PSA post + status-verification paths covered by mocked-provider pytest
cases. Live CW round-trip pending a test CW instance.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Adds the AI-proposed resolution path and the inline preview of the
markdown that will be posted to the customer ticket on Resolve. The
preview is keyed on (session_id, ai_sessions.state_version) so back-to-
back fetches against unchanged state hit an in-process cache instead
of paying for a Sonnet call.
Backend:
- preview_cache: in-process LRU keyed on (kind, session_id, state_version).
No TTL — state_version is the source of truth. Soft-cap 5000 entries.
- unified_chat_service: [SUGGEST_FIX] parser (last-block-wins, JSON
payload, confidence clamped 0-100), supersession persistence (sets
superseded_at on prior active row), atomic state_version bump.
- ResolutionNoteGeneratorService: pulls session, facts, active fix, and
redacted script_generations into a structured input bundle for Sonnet;
produces the four-section markdown (Problem / What we confirmed /
Root cause / Resolution). Sensitive script parameters redacted via
ScriptTemplateEngine.redact_sensitive driven by the template's
parameters_schema.
- /api/v1/ai-sessions/{id}/suggested-fixes/active — 200 with the active
fix or 404.
- /api/v1/ai-sessions/{id}/suggested-fixes/{fix_id}/decision — records
one_off / draft_template / build_template / dismissed; dismiss
supersedes; bumps state_version. 409 on dismissing an already-
superseded fix.
- /api/v1/ai-sessions/{id}/resolution-note/preview — generates or returns
cached markdown; from_cache flag in payload signals cache hit.
- scripts.py POST /generate now bumps state_version on the linked
ai_session_id when present (third source of preview-cache invalidation
per Section 5.5).
- ASSISTANT_SYSTEM_PROMPT documents [SUGGEST_FIX] (when to/not to emit,
format, supersession semantics).
- 12 tests covering the parser (well-formed, last-wins, malformed,
confidence clamping), supersession + state_version invariant, all
decision branches, preview cache hit-on-no-change + miss-after-write.
Frontend:
- src/components/pilot/sections/SuggestedFix.tsx — amber-accented card
with confidence badge; dismiss action wired to the decision endpoint.
- src/components/pilot/ResolutionNotePreview.tsx — popover with refresh,
loading state, cached/fresh indicator, ticket-ref display.
- src/api/sessionSuggestedFixes.ts — typed client; getActive normalizes
404 to null so callers don't have to special-case.
- TaskLane gains suggestedFixSlot + bottomSlot props (rendered after
Diagnostic Checks; bottomSlot anchors the Resolve action).
- AssistantChatPage: refreshSessionDerived helper batches fact + fix
refresh; fact mutations and chat sends both schedule a 500ms-debounced
preview refresh per the Section 5.5 spec.
Verified end-to-end against the dev stack with a real Sonnet call:
- /active 404 → fact create → preview generates four-section markdown
grounded only in provided facts → second preview call hits cache
(from_cache=true, no LLM call) → fact write 2 → cache miss, regenerates.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Adds the load-bearing structural feature of the FlowPilot migration: a
"What we know" panel that holds confirmed facts for a session, fed by AI
[PROMOTE] markers and engineer-added notes. Facts feed the resolution
note preview (Phase 3) and survive across turns via stable UUIDs assigned
to pending_task_lane items.
Backend:
- FactSynthesisService: create/update/soft-delete facts with atomic
state_version bumps; LLM-backed synthesize_from_question/check on the
fact_synthesis (Haiku) action tier per Section 6.6.
- /api/v1/ai-sessions/{id}/facts CRUD + /facts/promote (proposed_text or
via synthesis). PATCH returns 403 for question/diagnostic_check facts
(edit the source item instead, Section 7.3).
- unified_chat_service: [PROMOTE] marker parser (JSON-block per Section
8.1 spec drift note), stable-UUID assignment for pending_task_lane
questions/actions preserved by exact text/label match across turns.
- ASSISTANT_SYSTEM_PROMPT: documents [PROMOTE] format, when to/not to
emit, hallucination guardrails, source_ref handling.
- 17 tests covering parser, stable IDs, service validation, CRUD,
editability rule, both promote modes, 422 null-synthesis path,
state_version invariant.
Frontend:
- src/components/pilot/sections/{WhatWeKnow,WhatWeKnowItem,AddNoteButton}
— green-gradient section above Questions, dashed-circle check, inline
edit/delete gated by the server's editable flag.
- TaskLane gains a whatWeKnowSlot prop (existing assistant/ folder kept
per the doc's "rename is opportunistic" guidance).
- AssistantChatPage fetches facts on selectChat and refetches after each
chat send (so [PROMOTE]-synthesized facts appear immediately); auto-
opens the lane when facts exist.
Verification: end-to-end smoke against the local docker stack confirms
all five endpoints (list/create/patch/delete/promote) plus the 403
editability rule. pytest suite verifies the same with mocked LLM. Live
[PROMOTE] flow remains untested until used in the UI — the marker shape
is covered by parser tests.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Status update was returning only new_status (string) and the parent list's
onStatusUpdated only set status_name. The <select> was bound to status_id,
which never changed — so it visually reverted to the old status even though
the PATCH succeeded.
- Backend: include new_status_id in the status-update response.
- Panel: own currentStatusId/currentStatusName state so the select reflects
the change immediately and survives stale parent snapshots.
- Parent list: update status_id on both the row and selectedTicket so the
list row stays in sync when the panel stays open.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
- Add PSABoard type + list_boards() to CW provider (cached 1h)
- Extend search_tickets with assigned_to_me, unassigned, board_ids, page, page_size
- New GET /integrations/psa/boards endpoint
- New TicketQueue dashboard component: My Tickets / Unassigned tabs,
multi-select board filter, Load more pagination, Start Session per ticket
- Add TicketQueue to QuickStartPage after active sessions
- FlowPilotSessionPage auto-starts with ticket context when navigated
from TicketQueue (psaTicketId + psaTicket in location.state)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Adds optional owner_email field to the Create Account modal. Superadmin
can specify an existing user's email to assign as account owner at
creation time. Backend 404s with a clear message if the email is unknown.
Error detail now surfaces to the toast instead of a generic message.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Four places were hardcoded to engineer|viewer only:
- AccountRoleUpdate schema (user.py) — blocked PUT /admin/users/{id}/account-role at the API level
- AdminUserCreate schema (admin.py) — blocked creating users with owner/admin role
- AccountDetailPage role dropdowns (create form + inline member role changer)
- AccountsPage create user role dropdown
Now all four accept the full set: owner, admin, engineer, viewer.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Fix create_time_entry() using self._client instead of self.client
- GET /member-mappings now returns all active account users, not just mapped
ones — allows manual assignment when auto-match by email doesn't work
- PsaMemberMappingResponse mapping fields are now Optional (id, external_member_id,
external_member_name, matched_by) to represent unmapped users
- Frontend MemberMappingTab skips null external_member_id when building
localMappings, and derives user list from all returned entries
- Add docs/connectwise-psa-testing-checklist.md
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Backend DiagramNode schema was missing nodeType, style, and parentId fields —
Pydantic stripped them on save, so group nodes lost their identity on reload
and re-appeared as small device icons.
- Backend: add nodeType, style (NodeStyle), parentId to DiagramNode schema
- Frontend: serialize parentId for device nodes inside groups
- Frontend: restore parentId + extent:'parent' on both deserializer paths (setNodes + history init)
- Frontend: add parentId to DiagramNode interface
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: add device_types table with system seed data
Creates DeviceType SQLAlchemy model and migration 073 that provisions the
device_types table with 28 system-seeded device types across 7 categories
(network, compute, storage, cloud, endpoint, infrastructure, security).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add network_diagrams table
Create NetworkDiagram SQLAlchemy model with JSONB nodes/edges, team-scoped with client/asset metadata, and Alembic migration 074.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add Pydantic schemas for device types and network diagrams
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add device types CRUD router
Adds GET/POST/PUT/DELETE endpoints at /device-types with team-scoped access. System types are read-only; custom types are scoped to the creating team.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add AI generation service for network diagrams
Adds network_diagram_ai_service.py with generate_diagram() function that
calls the AI provider to convert plain-English network descriptions into
structured DiagramNode/DiagramEdge data. Registers the action in
ACTION_MODEL_MAP as a standard-tier route.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add network diagrams CRUD + AI generate + export/import router
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add TypeScript types for network diagrams
Adds all interfaces for network diagrams and device types including
DiagramNode, DiagramEdge, DeviceProperties, NetworkDiagramResponse,
AI generate request/response, import/export shapes, and list item types.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: add frontend API clients for device types and network diagrams
Adds deviceTypesApi (list, create, update, remove) and networkDiagramsApi
(list, get, create, update, archive, duplicate, exportJson, importJson,
aiGenerate, listClients) following the existing apiClient module pattern.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: add device registry, DeviceNode, ConnectionEdge for React Flow
Creates the React Flow building blocks for the network diagram editor:
device type registry with icon/color mappings, DeviceNode component with
status indicators and connection handles, ConnectionEdge with per-type
styling, and nodeTypes/edgeTypes registration maps.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add DeviceToolbar panel with search, categories, drag-drop, custom type creation
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add PropertiesPanel for node and edge property editing
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add AIAssistPanel with replace and merge modes
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add NetworkCanvas wrapper and DiagramHeader components
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add DiagramEditor page assembling all panels with auto-save and AI generation
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add Network Diagrams list page with search, client filter, import
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add Network Maps to sidebar navigation and router
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* fix: resolve TypeScript errors in DeviceToolbar and DiagramEditor
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* fix: resolve stale selection bug in network diagram PropertiesPanel
Selection state now stores IDs and derives objects from live arrays,
so edits in PropertiesPanel inputs reflect immediately.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add React Flow UI foundation components for network diagrams
BaseNode (structured node shell with header/content/footer slots),
BaseHandle (styled connection handle), LabeledHandle (handle with
port label), NodeStatusIndicator (status border effect),
NodeTooltip (hover details via NodeToolbar).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add LabeledGroupNode and AnimatedSvgEdge components
GroupNode for subnet/VLAN/site grouping with positioned label badge.
AnimatedSvgEdge for traffic flow visualization with animated SVG
shape along edge path. Both registered in type maps.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* refactor: DeviceNode uses BaseNode, BaseHandle, StatusIndicator, Tooltip
Replaces hand-rolled node layout with composable React Flow UI
components. Status is now a border effect instead of a dot.
Hover tooltip shows hostname, IP, vendor, role, notes.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add grouping toolbar items and traffic flow toggle
DeviceToolbar gets Subnet/VLAN/Site/DMZ grouping section with
drag-drop. PropertiesPanel gets Show Traffic toggle that switches
edges between connection and animated types. DiagramEditor handles
both device and group node drops.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* fix: address code review findings for React Flow UI integration
- Use screenToFlowPosition() for drop coordinates (fixes zoom/pan bug)
- Remove duplicate selection border from DeviceNode (BaseNode handles it)
- Add w-full to GroupNode for proper container sizing
- Remove unused 'selected' destructuring from DeviceNode
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add ISP icon to network diagram device registry
Globe icon with accent color, under cloud category.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: improve drag-and-drop feel in network diagram editor
Grip icons on draggable toolbar items, press effect on drag start,
dashed border overlay with 'Drop to add' text when dragging over canvas.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add ContextMenu component for network diagram editor
Charcoal-styled context menu with action factories for node
and canvas variants. Viewport-clamped positioning, auto-dismiss
on click outside, escape, or scroll.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: add useCanvasShortcuts hook for copy/paste/duplicate
Keyboard shortcuts with preventDefault and input guard.
Clipboard stores nodes with relative positions and edge indices.
Paste computes canvas center via screenToFlowPosition.
Duplicate offsets +30px. Supports both device and group nodes.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* feat: wire context menu and keyboard shortcuts into diagram editor
Right-click context menus for nodes (copy/duplicate/delete) and
canvas (paste/select-all/fit-view). Right-click selects the node
per spec. serializeNodes now handles group nodes correctly.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* fix: context menu dismisses on pane click, ISP in toolbar
Context menu now closes when clicking anywhere on the canvas via
onPaneClick prop. ISP device added as built-in toolbar item under
Internet section so it's always available without a database entry.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* fix: backend code review fixes for network diagrams
- Replace legacy Optional imports with modern str | None syntax
- Type JSONB columns as Mapped[list[dict[str, Any]]]
- Escape SQL LIKE wildcards (%, _) in diagram search
- Type DiagramNode.position as Position(x, y) Pydantic model
- Wrap AI response parsing in KeyError handler for clean 422 errors
- Remove unused Optional/TYPE_CHECKING imports from schemas/models
- Extract _get_available_slugs helper to DRY duplicate queries
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
* fix: network diagram editor UX — straight edges, snap-to-grid, ISP in Cloud, group resize
- Straight edges: replace SmoothStepEdge with BaseEdge + getStraightPath so
connections draw direct diagonal lines instead of orthogonal bent paths
- Snap-to-grid: add snapToGrid/snapGrid=[20,20] to NetworkCanvas so nodes
align consistently when dragged
- ISP in Cloud: remove standalone "Internet" sidebar section, inject ISP into
the Cloud category loop with search support and correct item count
- Group node resize: add NodeResizer to GroupNode (subnet/VLAN/site/DMZ),
handles visible when selected; dimensions saved/restored correctly on
reload (also fixes group node load bug where type was always 'device')
- DiagramNode type: add nodeType and style optional fields
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix: network diagram team_id guard + multi-style edge routing
Backend:
- Guard create_diagram with 422 if current_user.team_id is None (prevents
NOT NULL constraint crash for accounts not yet assigned to a team)
- Add routing field to DiagramEdge schema (straight/curved/step)
Frontend:
- ConnectionEdge now supports straight (default), curved (bezier), and
step (smooth-step) routing per-edge via routing field in edge data
- PropertiesPanel Connection section gets a Line Style toggle:
Straight | Curved | Step buttons, active state highlights in accent
- handleEdgeUpdate and serializeEdges now propagate the routing field
- DiagramEdge type gets optional routing field
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: network diagrams UX overhaul — icons, empty canvas, properties panel
- Colorize: semantic category colors for all device types (network=blue,
security=orange, compute=emerald, endpoint=amber, storage=violet,
cloud=cyan, infra=steel); better icons (Router, ShieldAlert, Boxes,
Package, Gauge, PlugZap, Video, Radio); MiniMap uses category colors
- Onboard: centered AI generate prompt on empty canvas with 5 MSP-specific
example chips, ⌘↵ shortcut, spinner; AIAssistPanel only shown with nodes
- Arrange: properties panel — status badge grid at top, fields grouped into
Network (IP/Subnet/VLAN) and Hardware (Hostname/Vendor/Model/Role) sections
- Delight: segmented topology color bar on listing cards; backend returns
category_counts via single extra query on list endpoint
- Harden: real PNG export via html-to-image + getNodesBounds/getViewportForBounds
- Polish: ChevronDown replaces unicode ▾, click-outside for client filter,
consistent spinner in empty prompt
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* chore: drop changelog noise from network extraction
* fix: align network map builder with account isolation
* feat: add manual create option for network maps
* feat: make manual network map creation easier to discover
* fix(network-maps): address design critique — harden, normalize, clarify, polish
- Archive: two-step inline confirm in card dropdown menu
- Delete Device/Edge: two-step inline confirm in PropertiesPanel footer
- Context menu Delete: floating confirm bar instead of immediate deletion
- AI Generate New: two-step confirm when replacing existing diagram nodes
- DiagramHeader: show 'Unsaved changes' in amber when isDirty and not saving
- deviceRegistry: SECURITY_COLOR #f97316 → #f87171 (deprecated ember orange removed)
- CanvasEmptyPrompt: remove backdrop-blur (design system violation)
- CanvasEmptyPrompt: remove redundant 'Skip AI' bottom button (duplicate of Build manually card)
- CanvasEmptyPrompt: rounded-xl/rounded-2xl → rounded-lg, border-2 → border
- Topology bar: h-1 → h-2 + native tooltip with category breakdown
- AIAssistPanel: replace pulse-dot loading with spinner (consistent with rest of feature)
- ContextMenu: add shadow-lg (consistent with other dropdowns)
- DeviceNode tooltip: Position.Bottom → Position.Top (avoids canvas-edge clipping)
- CanvasEmptyPrompt: raise ⌘↵ hint from /50 opacity to full text-muted-foreground
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat(network-maps): bring to front / send to back layering for nodes
Three entry points for z-index control:
- Right-click context menu: Bring to Front / Send to Back with ] / [ shortcuts, separated by dividers from copy/delete groups
- Properties panel: Layer row with Bring Front + Send Back buttons, tooltip shows keyboard shortcut
- Keyboard: ] brings selected node(s) to front, [ sends to back (skips when input focused)
Context menu also gains divider support (dividerBefore flag) for visual grouping.
Layering handlers use max/min zIndex across all nodes so repeated presses always stack correctly.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix: swap switch icon from Layers → Network (Lucide)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: icon size picker (S/M/L) on device nodes
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: drag-to-resize device nodes + BrickWallFire for firewall
- NodeResizer on DeviceNode (same pattern as group nodes); icon scales
proportionally with node width, clamped 16–60px
- Removes S/M/L static picker — resize is now direct manipulation
- firewall: ShieldAlert → BrickWallFire
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* chore: trigger Railway rebuild
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix: add missing hero_001.jpg to git (was untracked, broke Railway deploy)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix: ShieldAlert still referenced in CATEGORY_DEFAULTS after icon swap
Removed ShieldAlert from imports when swapping firewall icon to BrickWallFire
but left it in CATEGORY_DEFAULTS — runtime crash, device toolbar empty.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix(network): proportional node resize with locked aspect ratio
Nodes grew into rectangles because NodeResizer had no aspect ratio
constraint, minWidth != minHeight, and icon/text only scaled from width.
- DeviceNode: add keepAspectRatio + equal minWidth/minHeight (80×80),
maxWidth/maxHeight (280×280), scale icon and label/IP font sizes from
Math.min(width, height) so all content grows uniformly
- DiagramEditor: set explicit 120×120 style on dropped device nodes so
React Flow has a definite starting size for aspect ratio calculation
- DiagramEditor: persist device node style (width/height) in
serializeNodes and restore it on load so size survives save/reload
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix(lint): suppress ESLint errors in network diagram components
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
---------
Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
P3-A: Add account_id to audit_logs model + migration (backfill via user_id →
users.account_id). log_audit() gains optional account_id param with fallback
SELECT to avoid churn across 40 call sites.
P3-B: Add account_id to tree_shares model + migration (backfill via created_by
→ users.account_id). TreeShare constructor updated in trees.py.
P3-C: Enable RLS on 6 remaining tables: step_ratings, step_usage_log,
target_lists, session_shares, audit_logs, tree_shares.
P3-D: Drop team_id from target_lists — endpoint, schema, and model now use
account_id as the sole isolation key.
P3-E: Append Phase 3 RLS isolation tests for all 6 tables.
test_target_lists.py: fix cross-account test to use Account model (not Team)
and set account_id on new User.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Reformat PSA resolution/escalation notes: clean single-line header,
steps with engineer responses inline, remove duplicate timing blocks,
remove AI confidence section, add follow-up recommendations
- Standardize time display to decimal hours (e.g. 0.25 hrs) across all
note formatters and status update context
- Add follow_up_recommendations to SessionDocumentation schema and
surface in SessionDocView; extracted from resolution suggestion steps
- Add _build_what_we_know() helper: uses session.evidence_items when
cockpit branch merges, falls back to deriving findings from steps
- Fix option label lookup in generate_status_update (was passing raw
machine values to AI instead of human-readable labels)
- Add 'What We Know' section to status update ticket notes prompt
- Improve _build_session_context in resolution_output_generator to
include intake text and full step details instead of truncated chat
- Add request_info audience type: client-facing information request
that skips the length step and generates a numbered question list
- Improve client_update and email_draft prompts with per-context
guidance (status/resolution/escalation) and fix escalation subject
line from 'Specialist Review' to 'Specialist Assistance'
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Previously save_to_library() hardcoded parameters_schema to empty and
always used session.latest_script. Now accepts optional overrides from
the frontend for parameterized script bodies.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add PUT /ai-sessions/{id}/task-lane endpoint that saves the full task
lane state (AI questions/actions + user's in-progress responses) to
the pending_task_lane JSONB column. TaskLane debounce-saves to the
backend every 2s after changes. On session load, user responses are
restored from the backend into sessionStorage so TaskLane picks them
up on mount. Users can now close the browser, come back later, and
find their task lane exactly where they left it.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Task lane questions/actions are now saved to a pending_task_lane JSONB
column on ai_sessions, restoring them on session switch or page reload.
Partial submit no longer force-clears the lane — the AI response
controls what stays. Also removes redundant "New Session" button from
the sidebar (dashboard already provides this).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
