First half of the Escalation Mode notification dual-path. WebSocket/SSE
push is the second half (next commit) — email handles offline seniors,
push handles online ones for the magic-moment demo.
HandoffManager.dispatch_escalation_notifications:
- Pulls active engineer/admin/owner-role users in the same account_id
(excludes the escalator + viewers + soft-deleted)
- Sends via existing EmailService.send_notification_email, concurrent
via asyncio.gather; per-message failures don't block the rest
- Wrapped in try/except: any exception is logged + swallowed. Handoff
creation is authoritative; notification is advisory. This is the
graceful-degradation regression both eng + codex reviews flagged as
critical (handoff must succeed even if SMTP is down).
Endpoint wiring (POST /ai-sessions/{id}/handoff):
- Dispatch fires AFTER db.commit() — never email about a rolled-back
handoff. Trust-erosion bug if we got that wrong.
- Only fires for intent=escalate. Park is private to the escalator.
Tests (4 new):
- emails-engineer-recipients-in-account: viewer excluded, escalator
excluded, only the engineer/admin teammates get the message
- skipped-for-park-intent: park doesn't fan out
- graceful-degradation-when-email-raises: RuntimeError from the email
service does NOT bubble out of dispatch
- endpoint-dispatches-on-escalate: end-to-end wiring through POST
Per-channel delivery records (replacing the dead `notification_sent`
boolean per Codex correction) is a v1.x story — for now application
logs are the audit trail. See
docs/plans/2026-04-27-escalation-mode-wedge-design.md.
20 tests green across handoff_manager + session_handoffs_api +
flowpilot_analytics_escalations. No regressions.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Service layer (production code):
- branch_manager: set account_id on SessionBranch (root + fork) and ForkPoint
from session.account_id; load session in create_fork for this purpose
- handoff_manager: set account_id on SessionHandoff from session.account_id
- ai_suggestions endpoint: set account_id on AISuggestion from current_user
- steps endpoint (/feedback): set account_id on StepRating from current_user
- ratings endpoint: set account_id on StepRating from current_user
Test infrastructure:
- conftest.py: seed PLATFORM_ACCOUNT_ID (00000000-...-0001) account after
Base.metadata.create_all so global categories and gallery items have a valid FK
- test_rls_isolation: add _ensure_rls_schema fixture that runs
'alembic upgrade head' before module tests — previous function-scoped
test_db fixtures drop the schema, leaving the RLS tests with no tables
- test_branding: create Account before User in helper functions
- test_admin_gallery: set account_id=PLATFORM_ACCOUNT_ID on Tree/ScriptTemplate
- test_public_templates: set account_id=PLATFORM_ACCOUNT_ID on Tree,
ScriptTemplate, TreeCategory
- test_resolution_outputs: set account_id=session.account_id on
SessionResolutionOutput
- test_analytics_phase5: set account_id on PsaPostLog
- test_draft_trees: replace account_id=None with PLATFORM_ACCOUNT_ID in
migration default test (NOT NULL now enforced)
- test_maintenance_schedules: set account_id on other_tree
- test_save_session_as_tree: set account_id on all 5 Session() constructors
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Unified park/escalate handoff management with snapshot generation,
AI diagnostic assessment for escalations (via _call_ai), claim workflow
that reactivates sessions, PSA push via existing psa_documentation_service,
and team queue query. Dual-writes to ai_sessions.escalation_package for
backward compatibility.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
