Surfaces the new GET /analytics/flowpilot/escalations endpoint as a card
above the EscalationQueue list. Closes the loop from yesterday's metric
endpoint commit — seniors and owners see the wedge stat the moment they
open the queue, which is the daily-reps version of the GTM ROI story.
Pieces:
- EscalationMetrics TS interface mirroring the backend Pydantic model
(incl. metric_definition disclaimer field)
- flowpilotAnalyticsApi.getEscalationMetrics(period) client method
- EscalationMetricCard component:
* loading skeleton, error state, zero-data empty state
* avg + median + n_with_action/n_claimed conversion rate
* humanized seconds → "Ns" / "N.N min" formatting
* inline disclaimer reminding callers this is in-product time-to-
first-action only, NOT the savings claim — pair with manual
baseline (per /codex review's two-metric correction)
- Wired into EscalationQueuePage above EscalationQueue
DS-aligned: card-flat, accent-dim usage held to interactive elements,
text-muted-foreground for secondary copy, font-heading on the headline
number, explicit transition properties (no `transition: all`). Respects
prefers-reduced-motion implicitly (only animation is the loading pulse,
which Tailwind's animate-pulse already gates).
tsc -b clean. No new tests in this commit — component is a thin
state-machine over an axios call; integration coverage comes from the
existing backend tests + the e2e Playwright work in the plan.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Add Phase 5 types (CoverageResponse, FlowQualityResponse, EnhancedPsaMetrics)
and API methods. Refactor FlowPilotAnalyticsPage with tab bar (Overview,
Coverage, Flow Quality, PSA) with lazy data loading. Create CoverageHeatmap
component with color-coded resolution/escalation/guided rate cells.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>