Adds the dedicated 4-section handoff-context view that renders BEFORE
the FlowPilot session for senior techs picking up an escalated
session, then dissolves on "Start here". This is the wedge's
demonstrable magic moment — what the GTM Loom records.
- HandoffContextScreen.tsx: pure presentational, takes a HandoffResponse
plus onStartHere / onDismiss callbacks. Sections: header
(problem summary, domain, step count, escalated-time, priority badge),
"What's been tried" (engineer notes + step-count affordance), "AI
assessment" (likely_cause / suggested_steps / confidence badge), Start
here CTA. Confidence badge accepts both numeric (0..1) and string
("low"/"medium"/"high") shapes — backend currently emits the latter.
Renders an explicit "assessment unavailable" branch when
ai_assessment_data is null (the 5s timeout from 9bdd995 fired).
Honors prefers-reduced-motion (animate-fade-in vs animate-slide-up).
ARIA dialog + focus on the primary CTA. Esc dismisses when used as a
re-openable overlay; pre-claim, Start here is the only exit.
- FlowPilotSessionPage.tsx: on /pilot/:id?pickup=true, fetch the
handoff list via handoffsApi.listHandoffs (account-scoped via RLS,
no claim required) and find the latest unclaimed escalate handoff.
If found, render the magic-moment screen and skip the regular
loadSession (the senior isn't yet escalated_to_id, so GET would
404). Start here calls claimHandoff, drops the pickup query param,
dismisses the screen — the existing loadSession effect then fires
because the senior is now escalated_to_id. A "Context" toolbar
button on active sessions re-opens the screen as a dismissible
overlay (visible only when the senior arrived via the magic-moment
flow this session — handoff lookup on demand).
Verified end-to-end against the running dev stack: listHandoffs
returns the unclaimed handoff with full payload; claim flips session
status from escalated → active; subsequent GET succeeds. tsc -b clean.
Defers (TODO followups): suggested-step chips below the chat input
that prefill on click (requires threading through to
FlowPilotMessageBar); snapshot expansion to include the recent
diagnostic steps pre-claim; toolbar Context button on sessions where
the senior didn't arrive via magic-moment.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Five files, all stylistic:
- useFlowPilotSession.ts: typed the axios error shape with a narrow
inline type instead of \`as any\`.
- FlowPilotSessionPage.tsx: same — typed location.state once, then
destructured.
- ScriptBuilderTab.tsx: handleViewScript was a placeholder no-op;
declared the args properly with \`void script; void filename\` so the
signature matches ScriptBuilderChatProps without no-unused-vars
firing.
- TicketsPage.tsx: replaced 8 ternaries-as-statements (\`x ? f() : g()\`)
with proper if/else blocks. Same control flow, satisfies
no-unused-expressions, and reads better in the URL-param update paths.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
- Add PSABoard type + list_boards() to CW provider (cached 1h)
- Extend search_tickets with assigned_to_me, unassigned, board_ids, page, page_size
- New GET /integrations/psa/boards endpoint
- New TicketQueue dashboard component: My Tickets / Unassigned tabs,
multi-select board filter, Load more pagination, Start Session per ticket
- Add TicketQueue to QuickStartPage after active sessions
- FlowPilotSessionPage auto-starts with ticket context when navigated
from TicketQueue (psaTicketId + psaTicket in location.state)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
orange-400→blue-400, orange-500→blue-500, orange-600→blue-600
across ~21 component files.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Mechanical find-and-replace: rgba(249,115,22,...) → rgba(96,165,250,...)
across ~40 component and page files.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Replace all rgba(6,182,212,...) cyan focus borders and accents with
rgba(249,115,22,...) ember orange across 21+ component files
- Remove all var(--glass-border) references (undefined variable) with
var(--color-border-default) across 24 files
- Remove deprecated blur orbs and glass-morphism effects from
SurveyPage, SurveyThankYouPage, and LoginPage
- Migrate landing.css from hardcoded hex to CSS custom properties
(~97 replacements for single-source theming)
- Fix off-palette grays in FlowPilotAnalyticsPage chart styling
(#8891a0 → #848b9b, #18191f → var(--color-bg-card))
- Update stale comments: "cyan brand" → "accent brand" in GlowEdge,
"gradient cyan square" → "gradient orange square" in BrandLogo
- Rename glow-cyan SVG filter ID to glow-accent
- Fix category color comment: "cyan" → "deep orange"
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Fix system prompt to ensure [QUESTIONS]/[ACTIONS] markers in AI responses
- Add format reminder injection to user messages for marker compliance
- Wire TaskLane activation in prefill and resume paths
- Add ActionCardGroup component for structured question/action rendering
- Update FlowPilot session and step card components
- Update ai-session schemas and types for marker data
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Swap accent color from cyan (#22d3ee) to ember orange (#f97316) site-wide.
Cyan caused contrast issues and felt generic — orange brings warmth and
urgency fitting for a troubleshooting tool.
Changes:
- CSS variables: accent, accent-hover, accent-dim, accent-text, primary, ring
- Warning color shifted from amber (#fbbf24) to yellow (#eab308) for
semantic separation from orange accent
- Brand SVGs: logo gradient updated to orange
- 50+ component files: all hardcoded cyan hex values, Tailwind cyan-*
classes, and rgba(34,211,238,...) glow values replaced
- landing.css: all 45+ cyan references + 5 old border color fixes
- DESIGN-SYSTEM.md bumped to v5 with decisions log
- CLAUDE.md: all color references synced to charcoal palette + orange accent
- PWA theme-color meta tag updated to match sidebar (#10121a)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
canResolve, canEscalate, onResolve, onEscalate, onPause, onAbandon are
now handled at the page level in FlowPilotSessionPage header. Remove
from component interface to fix TS6133 build errors.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Moved Resolve/Escalate/Share Update buttons from fixed bottom bar into
the session header. Desktop: inline buttons + overflow menu (Pause/Close).
Mobile: single overflow menu with all actions.
- Removed FlowPilotActionBar from bottom — message input is now the only
fixed element at bottom, giving more breathing room.
- Replaced jarring white dividers (var(--glass-border)) with subtle
border-border (#2e3240) throughout FlowPilot session.
- Restyled status badge from button-looking element to dot + text indicator
with semantic colors (green=resolved, amber=escalated).
- Reduced content padding from pb-32 to pb-24.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Engineers can now generate AI-powered status updates during active FlowPilot
sessions and after resolve/escalate. Three audiences (Ticket Notes, Client
Update, Email Draft) with Quick/Detailed length options. Copy to clipboard
with one click. Client names auto-inserted from intake/PSA context.
Backend: new endpoint POST /ai-sessions/{id}/status-update with audience-aware
system prompts. Frontend: StatusUpdateModal with 2-step selection flow,
Share Update button in action bar, Share Resolution/Escalation on completed
sessions. Also updates Solutions Library spec with Community tier design.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Message bar now fixed-positioned above action bar with full-width
layout (respects both app sidebar and session sidebar)
- Added abandon_session endpoint (POST /ai-sessions/{id}/abandon)
- Added "Close" button to FlowPilot action bar with confirmation dialog
- Session can now be closed without resolving or escalating
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Shows a confirmation modal when user tries to navigate away during an
active troubleshooting session. Options: "Stay in Session" or "Pause &
Leave" which auto-pauses the session before navigating.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
When user types a problem on the dashboard and hits Enter, skip the
intake form and start the session immediately — no double-enter.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
- Replace QuickStartPage with FlowPilot-centric dashboard
- Add StartSessionInput with Guided/Chat mode toggle
- Add PendingEscalations, ActiveFlowPilotSessions, PerformanceCards
- Add KnowledgeBaseCards, TeamSummary, RecentFlowPilotSessions
- Every number/card is a portal to its detail page
- Restructure sidebar: Resolve/Knowledge/Insights sections
- Remove redundant nav items (FlowPilot, Flow Editor, Flow Assist, etc.)
- Wire prefill from dashboard input to FlowPilot intake
- Update mobile nav to match new sidebar structure
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Previous approach tried to fix the flex height chain, but it proved fragile
across grid → main → outlet → page transitions. New approach: action bar is
position:fixed at the bottom of the viewport, offset by sidebar width via
CSS variable --sidebar-w. Conversation area has pb-20 for clearance.
This works regardless of the height chain, email verification banner,
or any other variable-height elements above the session.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
The flex height chain through grid → main → outlet → page doesn't reliably
constrain height, causing the action bar to overflow below viewport. The tree
editor already solves this with h-[calc(100vh-56px)] (subtracting the topbar).
Apply the same proven pattern to FlowPilotSessionPage.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Root cause: ViewTransitionOutlet wrapping <Outlet> had flex-1 min-h-0 but
display:block (no flex flex-col). Child pages using h-full flex-col couldn't
resolve height against a block parent, so content overflowed and the
FlowPilot action bar (Resolve/Escalate/Pause) rendered below the viewport.
Fix: Add flex flex-col to the outlet wrapper so the full flex height chain
works: app-shell grid → main flex-col → outlet flex-col → page flex-col.
Also removed the h-0 workaround from FlowPilotSessionPage since this
addresses the actual root cause.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Two issues:
1. AI context messages (teal bubble) rendered raw markdown (**bold** etc.)
instead of parsed markdown — switched from <p> to <MarkdownContent>
2. Action bar still hidden — added h-0 to flex-1 wrapper to force explicit
height allocation so h-full on FlowPilotSession resolves correctly
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
The FlowPilotSession component uses h-full flex-col to position the action
bar at the bottom, but its parent div in FlowPilotSessionPage only had
flex-1 min-h-0 without flex flex-col. This broke the height chain, causing
the action bar to render below the visible area.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Fix escalation status mismatch: hook set 'escalated' but backend returns
'requesting_escalation'
- Fix list_sessions to include sessions picked up by Engineer B via
escalation_package->>'picked_up_by' JSONB query
- Fix sidebar escalation icon color: was Tailwind class 'text-amber-400'
passed to style={{color}}, now hex '#fbbf24'
- Replace window.location.reload() after ticket linking with
onReloadSession callback to preserve session state
- Update CLAUDE.md: Tailwind CSS v3 → v4 (@tailwindcss/vite, CSS-only config)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Implements Phase 1 of the FlowPilot-First pivot — the core AI session
experience where engineers describe a problem and FlowPilot guides them
through structured diagnosis with selectable options, free-text escape
hatches, and auto-generated documentation on resolution.
Backend: AISession + AISessionStep models, FlowPilot Engine (LLM
orchestration with structured JSON output), Flow Matching Engine v1
(semantic + keyword + recency scoring), 8 API endpoints with auth,
rate limiting, and AI quota enforcement.
Frontend: Intake screen, conversational session view with sidebar,
step cards with options/actions/resolution suggestions, resolve/escalate
modals, documentation view with rating, session history integration,
and /pilot route with sidebar navigation.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>