- Reformat PSA resolution/escalation notes: clean single-line header,
steps with engineer responses inline, remove duplicate timing blocks,
remove AI confidence section, add follow-up recommendations
- Standardize time display to decimal hours (e.g. 0.25 hrs) across all
note formatters and status update context
- Add follow_up_recommendations to SessionDocumentation schema and
surface in SessionDocView; extracted from resolution suggestion steps
- Add _build_what_we_know() helper: uses session.evidence_items when
cockpit branch merges, falls back to deriving findings from steps
- Fix option label lookup in generate_status_update (was passing raw
machine values to AI instead of human-readable labels)
- Add 'What We Know' section to status update ticket notes prompt
- Improve _build_session_context in resolution_output_generator to
include intake text and full step details instead of truncated chat
- Add request_info audience type: client-facing information request
that skips the length step and generates a numbered question list
- Improve client_update and email_draft prompts with per-context
guidance (status/resolution/escalation) and fix escalation subject
line from 'Specialist Review' to 'Specialist Assistance'
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
orange-400→blue-400, orange-500→blue-500, orange-600→blue-600
across ~21 component files.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Swap accent color from cyan (#22d3ee) to ember orange (#f97316) site-wide.
Cyan caused contrast issues and felt generic — orange brings warmth and
urgency fitting for a troubleshooting tool.
Changes:
- CSS variables: accent, accent-hover, accent-dim, accent-text, primary, ring
- Warning color shifted from amber (#fbbf24) to yellow (#eab308) for
semantic separation from orange accent
- Brand SVGs: logo gradient updated to orange
- 50+ component files: all hardcoded cyan hex values, Tailwind cyan-*
classes, and rgba(34,211,238,...) glow values replaced
- landing.css: all 45+ cyan references + 5 old border color fixes
- DESIGN-SYSTEM.md bumped to v5 with decisions log
- CLAUDE.md: all color references synced to charcoal palette + orange accent
- PWA theme-color meta tag updated to match sidebar (#10121a)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Engineers can now generate AI-powered status updates during active FlowPilot
sessions and after resolve/escalate. Three audiences (Ticket Notes, Client
Update, Email Draft) with Quick/Detailed length options. Copy to clipboard
with one click. Client names auto-inserted from intake/PSA context.
Backend: new endpoint POST /ai-sessions/{id}/status-update with audience-aware
system prompts. Frontend: StatusUpdateModal with 2-step selection flow,
Share Update button in action bar, Share Resolution/Escalation on completed
sessions. Also updates Solutions Library spec with Community tier design.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
