feat: mid-session status updates — ticket notes, client updates, email drafts

Engineers can now generate AI-powered status updates during active FlowPilot
sessions and after resolve/escalate. Three audiences (Ticket Notes, Client
Update, Email Draft) with Quick/Detailed length options. Copy to clipboard
with one click. Client names auto-inserted from intake/PSA context.

Backend: new endpoint POST /ai-sessions/{id}/status-update with audience-aware
system prompts. Frontend: StatusUpdateModal with 2-step selection flow,
Share Update button in action bar, Share Resolution/Escalation on completed
sessions. Also updates Solutions Library spec with Community tier design.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-03-23 06:26:32 +00:00
parent 0d78410dea
commit fab25456a5
13 changed files with 1560 additions and 5 deletions

View File

@@ -13,6 +13,8 @@ import type {
AISessionSearchResult,
SimilarSession,
PickupSessionRequest,
StatusUpdateRequest,
StatusUpdateResponse,
} from '@/types/ai-session'
export const aiSessionsApi = {
@@ -136,6 +138,14 @@ export const aiSessionsApi = {
})
return response.data
},
async generateStatusUpdate(sessionId: string, data: StatusUpdateRequest): Promise<StatusUpdateResponse> {
const response = await apiClient.post<StatusUpdateResponse>(
`/ai-sessions/${sessionId}/status-update`,
data
)
return response.data
},
}
export default aiSessionsApi