diff --git a/backend/app/models/subscription.py b/backend/app/models/subscription.py
index 54b2a440..11024582 100644
--- a/backend/app/models/subscription.py
+++ b/backend/app/models/subscription.py
@@ -32,8 +32,20 @@ class Subscription(Base):
 
     @property
     def is_active(self) -> bool:
-        return self.status in ("active", "trialing")
+        return self.status in ("active", "trialing", "complimentary")
 
     @property
     def is_paid(self) -> bool:
-        return self.plan in ("pro", "team")
+        # Excludes complimentary and trialing so MRR/paid-customer metrics aren't inflated.
+        return self.plan in ("pro", "team") and self.status not in ("complimentary", "trialing")
+
+    @property
+    def has_pro_entitlement(self) -> bool:
+        """True if the account can access Pro features right now."""
+        if self.plan in ("pro", "team"):
+            if self.status in ("active", "complimentary"):
+                return True
+        if self.status == "trialing" and self.current_period_end is not None:
+            from datetime import datetime, timezone
+            return self.current_period_end > datetime.now(timezone.utc)
+        return False
diff --git a/backend/tests/test_subscription_properties.py b/backend/tests/test_subscription_properties.py
new file mode 100644
index 00000000..77d5716c
--- /dev/null
+++ b/backend/tests/test_subscription_properties.py
@@ -0,0 +1,41 @@
+from datetime import datetime, timezone, timedelta
+from app.models.subscription import Subscription
+
+
+def make_sub(**kwargs):
+    sub = Subscription()
+    sub.plan = kwargs.get("plan", "free")
+    sub.status = kwargs.get("status", "active")
+    sub.current_period_end = kwargs.get("current_period_end")
+    return sub
+
+
+def test_complimentary_is_active_but_not_paid():
+    sub = make_sub(plan="pro", status="complimentary")
+    assert sub.is_active is True
+    assert sub.is_paid is False
+    assert sub.has_pro_entitlement is True
+
+
+def test_paid_pro_active():
+    sub = make_sub(plan="pro", status="active")
+    assert sub.is_paid is True
+    assert sub.has_pro_entitlement is True
+
+
+def test_trial_unexpired_has_entitlement():
+    sub = make_sub(plan="pro", status="trialing", current_period_end=datetime.now(timezone.utc) + timedelta(days=5))
+    assert sub.is_active is True
+    assert sub.is_paid is False
+    assert sub.has_pro_entitlement is True
+
+
+def test_trial_expired_no_entitlement():
+    sub = make_sub(plan="pro", status="trialing", current_period_end=datetime.now(timezone.utc) - timedelta(hours=1))
+    assert sub.has_pro_entitlement is False
+
+
+def test_canceled_no_entitlement():
+    sub = make_sub(plan="pro", status="canceled")
+    assert sub.is_active is False
+    assert sub.has_pro_entitlement is False