feat(suggested-fix): add applied_pending status for deferred verification
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Engineer applies a fix but can't verify yet (waiting on client power-cycle,
AD replication, async sync). Today the verifying banner forces a synchronous
verdict (worked / didn't / partial) — anything else means leaving the banner
stale or guessing wrong. This adds a fourth outcome that parks the fix in a
non-terminal "Awaiting verification" state with a reason ("waiting on what?")
and exposes it on the chat-anchored banner so the engineer doesn't lose track.

Backend
- New non-terminal status `applied_pending` parallel to `applied_partial`.
- New `pending_reason` column (nullable Text) — the "what are you waiting on?"
  prose, mirrors `partial_notes`. Required when outcome=applied_pending.
- Outcome endpoint allows pending in/out transitions; pending stamps
  applied_at but NOT verified_at (it's parked, not verified).
- Resolution-note + escalation-package prompts handle the new status:
  resolution note frames the fix as provisional; escalation package surfaces
  pending verification as the leading hypothesis with reference to what's
  being waited on.
- Migration: add column + extend status CHECK constraint.

Frontend
- New `BannerMode = 'pending'` + `PendingBanner` component (info-tone,
  parallel to PartialBanner) with worked / didn't / update-reason actions.
- VerifyingBanner overflow menu adds "Waiting to verify…".
- Nudge banner's "Still checking" button now actually records pending with
  a reason, instead of just silencing for the session.
- AssistantChatPage banner-mode derivation maps applied_pending → 'pending'.

Tests: 4 new integration tests covering pending notes requirement, reason
storage + applied_at/verified_at semantics, pending→success transition,
and pending_reason update on re-PATCH.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
2026-04-30 16:28:45 -04:00
parent c0ed6d9840
commit 9eba64186c
10 changed files with 285 additions and 13 deletions

View File

@@ -63,6 +63,9 @@ the active suggested fix, as given in the input bundle under "Outcome status":>
provided. State that it did not resolve the issue.
- applied_partial: Include the fix as a partially tried path. Include partial \
notes if provided. Indicate it was not fully completed or not verified.
- applied_pending: List the fix as applied but awaiting verification. Include \
the pending reason if provided (e.g. "client power-cycling router"). Make it \
clear the next engineer should follow up to confirm it worked.
- applied_success: Note that the fix was applied and verified but escalation \
is still needed for another reason (unusual — reflect this accurately).
- dismissed: Do not mention the fix as a tried path; it was only considered.
@@ -80,6 +83,8 @@ symptoms are still being narrowed."
- applied_failed or dismissed: Say the proposed fix did not hold or was set \
aside. State any remaining uncertainty.
- applied_partial: Note the partial application and what remains open.
- applied_pending: Note that the fix is in place but unverified. Reference the \
pending reason. Frame this as the leading hypothesis pending confirmation.
- applied_success: Unusual in an escalate path — state the fix resolved the \
original symptom but a new or related issue requires escalation.
@@ -92,6 +97,8 @@ accordingly — e.g. suggest alternatives or deeper investigation paths, \
drawing on the failure reason if provided. \
If the fix is partially applied (applied_partial), the first step is typically \
to complete or verify it. \
If the fix is pending verification (applied_pending), the first step is \
typically to confirm whether the fix held — reference what was being waited on. \
If the fix is still proposed (no outcome), the first step is to try it if \
confidence is high (>80%).>
@@ -299,6 +306,8 @@ class EscalationPackageGeneratorService:
lines.append(f"Verified at: {active_fix.verified_at.isoformat()}")
if active_fix.partial_notes:
lines.append(f"Partial notes: {active_fix.partial_notes}")
if active_fix.pending_reason:
lines.append(f"Pending reason: {active_fix.pending_reason}")
if active_fix.failure_reason:
lines.append(f"Failure reason: {active_fix.failure_reason}")

View File

@@ -83,6 +83,10 @@ state means the engineer resolved the issue another way; the note should cover \
that actual resolution, not just the failed attempt.
- applied_partial: Note that the fix was partially applied. If partial_notes \
are provided, include them. Then describe the final resolution path taken.
- applied_pending: Note that the fix was applied and verification is pending. \
If pending_reason is provided, include it (e.g. "awaiting client power-cycle"). \
Frame the resolution as provisional — the fix is in place but not yet \
confirmed. Do not write closure language.
- dismissed: Treat the fix as considered and set aside. Do not center the note \
on it. Describe the resolution based on what was actually confirmed and done.
- proposed (no outcome yet): Write "Resolution not yet applied — fix proposed: \
@@ -322,6 +326,8 @@ class ResolutionNoteGeneratorService:
lines.append(f"Verified at: {active_fix.verified_at.isoformat()}")
if active_fix.partial_notes:
lines.append(f"Partial notes: {active_fix.partial_notes}")
if active_fix.pending_reason:
lines.append(f"Pending reason: {active_fix.pending_reason}")
if active_fix.failure_reason:
lines.append(f"Failure reason: {active_fix.failure_reason}")