refactor: dashboard design critique — eliminate redundancy, differentiate sections
- Remove GreetingStatStrip (duplicated PerformanceCards data) - Strip left-border accent from stat cards (AI slop pattern) - Redesign KnowledgeBaseCards: icon grid → compact row list with icon badges - Redesign TeamSummary: distinct inline-row layout, no longer identical twin - Differentiate hover: stat cards use subtle border-hover, sessions keep springy lift - Add loading skeletons to PerformanceCards, KnowledgeBaseCards, TeamSummary - Add error state to PerformanceCards - Extract timeAgo() to shared lib/timeAgo.ts (replaced 4 duplicates) - Fix Skeleton bg-brand-border (undefined CSS var) → border-default - Fix double text-xs text-[0.5625rem] class conflicts across dashboard Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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**Theme:** Dark mode primary (charcoal palette). Light mode planned but not yet implemented.
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**Accent:** Ember orange (#f97316) — conveys urgency fitting a troubleshooting context. Used sparingly (max 5% of UI). Warning uses yellow (#eab308), not amber, to stay distinct.
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**Accent:** Electric blue (#60a5fa dark / #2563eb light) — conveys trust, precision, and reliability fitting a troubleshooting tool MSP engineers depend on during outages. Used sparingly (max 5% of UI). Warning uses amber (#fbbf24), info uses cyan (#67e8f9).
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**Hard rules:** No glassmorphism, no gradient surfaces, no ambient orbs, no backdrop blur, no decorative shadows at rest. Elevation = lighter surface + border, not shadow.
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