feat: ConnectWise PSA integration (#106)
PSA abstraction layer with provider pattern, ConnectWise integration (connection management, ticket linking, note posting, status updates, member mapping), Integrations page UI, Fernet credential encryption, in-memory TTL cache, 6 DB migrations, ConnectWise API reference docs.
This commit was merged in pull request #106.
This commit is contained in:
58
backend/app/models/psa_post_log.py
Normal file
58
backend/app/models/psa_post_log.py
Normal file
@@ -0,0 +1,58 @@
|
||||
"""Audit trail for notes posted to PSA systems."""
|
||||
import uuid
|
||||
from datetime import datetime, timezone
|
||||
from typing import Optional
|
||||
|
||||
from sqlalchemy import String, DateTime, Text, ForeignKey
|
||||
from sqlalchemy.orm import Mapped, mapped_column, relationship
|
||||
from sqlalchemy.dialects.postgresql import UUID
|
||||
|
||||
from app.core.database import Base
|
||||
|
||||
|
||||
class PsaPostLog(Base):
|
||||
__tablename__ = "psa_post_log"
|
||||
|
||||
id: Mapped[uuid.UUID] = mapped_column(
|
||||
UUID(as_uuid=True), primary_key=True, default=uuid.uuid4
|
||||
)
|
||||
session_id: Mapped[uuid.UUID] = mapped_column(
|
||||
UUID(as_uuid=True),
|
||||
ForeignKey("sessions.id", ondelete="CASCADE"),
|
||||
nullable=False,
|
||||
index=True,
|
||||
)
|
||||
psa_connection_id: Mapped[Optional[uuid.UUID]] = mapped_column(
|
||||
UUID(as_uuid=True),
|
||||
ForeignKey("psa_connections.id", ondelete="SET NULL"),
|
||||
nullable=True,
|
||||
)
|
||||
ticket_id: Mapped[str] = mapped_column(String(100), nullable=False)
|
||||
note_type: Mapped[str] = mapped_column(String(50), nullable=False)
|
||||
content_posted: Mapped[str] = mapped_column(Text, nullable=False)
|
||||
external_note_id: Mapped[Optional[str]] = mapped_column(
|
||||
String(100), nullable=True
|
||||
)
|
||||
status: Mapped[str] = mapped_column(
|
||||
String(20), nullable=False
|
||||
) # 'success' or 'failed'
|
||||
error_message: Mapped[Optional[str]] = mapped_column(Text, nullable=True)
|
||||
status_changed_from: Mapped[Optional[str]] = mapped_column(
|
||||
String(100), nullable=True
|
||||
)
|
||||
status_changed_to: Mapped[Optional[str]] = mapped_column(
|
||||
String(100), nullable=True
|
||||
)
|
||||
posted_by: Mapped[uuid.UUID] = mapped_column(
|
||||
UUID(as_uuid=True), ForeignKey("users.id"), nullable=False
|
||||
)
|
||||
posted_at: Mapped[datetime] = mapped_column(
|
||||
DateTime(timezone=True),
|
||||
nullable=False,
|
||||
default=lambda: datetime.now(timezone.utc),
|
||||
)
|
||||
|
||||
# Relationships
|
||||
session = relationship("Session", foreign_keys=[session_id])
|
||||
psa_connection = relationship("PsaConnection", foreign_keys=[psa_connection_id])
|
||||
user = relationship("User", foreign_keys=[posted_by])
|
||||
Reference in New Issue
Block a user