feat(psa): ticket queue dashboard with board selector and session auto-start

- Add PSABoard type + list_boards() to CW provider (cached 1h)
- Extend search_tickets with assigned_to_me, unassigned, board_ids, page, page_size
- New GET /integrations/psa/boards endpoint
- New TicketQueue dashboard component: My Tickets / Unassigned tabs,
  multi-select board filter, Load more pagination, Start Session per ticket
- Add TicketQueue to QuickStartPage after active sessions
- FlowPilotSessionPage auto-starts with ticket context when navigated
  from TicketQueue (psaTicketId + psaTicket in location.state)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

frontend/src/pages/FlowPilotSessionPage.tsx

@@ -9,6 +9,8 @@ import { StatusUpdateModal } from '@/components/flowpilot/StatusUpdateModal'
 import { HandoffModal } from '@/components/session/HandoffModal'
 import { handoffsApi } from '@/api/handoffs'
 import { aiSessionsApi } from '@/api'
+import { integrationsApi } from '@/api/integrations'
+import type { PSATicketInfo } from '@/types/integrations'
 import { toast } from '@/lib/toast'
 
 export default function FlowPilotSessionPage() {
@@ -17,10 +19,13 @@ export default function FlowPilotSessionPage() {
   const navigate = useNavigate()
   const location = useLocation()
   const prefill = (location.state as { prefill?: string } | null)?.prefill || ''
+  const psaTicketId = (location.state as any)?.psaTicketId as string | undefined
+  const psaTicket = (location.state as any)?.psaTicket as PSATicketInfo | undefined
   const isPickup = searchParams.get('pickup') === 'true'
   const fp = useFlowPilotSession()
   const branching = useBranching()
   const prefillHandledRef = useRef(false)
+  const psaTicketHandledRef = useRef(false)
   const [showOverflow, setShowOverflow] = useState(false)
   const [showResolve, setShowResolve] = useState(false)
   const [showEscalate, setShowEscalate] = useState(false)
@@ -44,6 +49,30 @@ export default function FlowPilotSessionPage() {
       fp.startSession({ intake_type: 'free_text', intake_content: { text: prefill } })
     }
   }, [prefill, sessionId, fp.session, fp.isLoading]) // eslint-disable-line react-hooks/exhaustive-deps
+
+  // Auto-start when navigating from TicketQueue with a PSA ticket
+  useEffect(() => {
+    if (psaTicketId && psaTicket && !psaTicketHandledRef.current && !sessionId && !fp.session && !fp.isLoading) {
+      psaTicketHandledRef.current = true
+      integrationsApi.getConnection().then((conn) => {
+        if (conn?.id) {
+          fp.startSession({
+            intake_type: 'psa_ticket',
+            intake_content: {
+              ticket_data: {
+                summary: psaTicket.summary,
+                company: psaTicket.company_name,
+                priority: psaTicket.priority_name,
+              },
+            },
+            psa_ticket_id: psaTicketId,
+            psa_connection_id: conn.id,
+          })
+        }
+      })
+    }
+  }, [psaTicketId, psaTicket, sessionId, fp.session, fp.isLoading]) // eslint-disable-line react-hooks/exhaustive-deps
+
   const [pickingUp, setPickingUp] = useState(false)
 
   // Load existing session if ID in URL

frontend/src/pages/QuickStartPage.tsx

@@ -3,6 +3,7 @@ import { useAuthStore } from '@/store/authStore'
 import { StartSessionInput } from '@/components/dashboard/StartSessionInput'
 import { PendingEscalations } from '@/components/dashboard/PendingEscalations'
 import { ActiveFlowPilotSessions } from '@/components/dashboard/ActiveFlowPilotSessions'
+import { TicketQueue } from '@/components/dashboard/TicketQueue'
 import { PerformanceCards } from '@/components/dashboard/PerformanceCards'
 import { KnowledgeBaseCards } from '@/components/dashboard/KnowledgeBaseCards'
 import { TeamSummary } from '@/components/dashboard/TeamSummary'
@@ -59,6 +60,11 @@ export function QuickStartPage() {
           <ActiveFlowPilotSessions />
         </div>
 
+        {/* Ticket Queue (auto-hides if no PSA connection) */}
+        <div className="mt-8">
+          <TicketQueue />
+        </div>
+
         {/* Dashboard — always visible */}
         <div className="mt-10">
           <SectionLabel>Dashboard</SectionLabel>