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fix(psa): revert to resources/member/id for my tickets filter
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Requires CW API member security role to have All scope on Service Tickets.
owner/id was incorrect for workflows using resources-based assignment.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
Michael Chihlas
2026-04-15 03:48:10 +00:00
parent 908a867986
commit 29fa48e71b
1 changed files with 1 additions and 1 deletions
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2
backend/app/services/psa/connectwise/provider.py
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@@ -79,7 +79,7 @@ class ConnectWiseProvider(PSAProvider):
if not filters.get("include_closed", False): if not filters.get("include_closed", False):
conditions.append("closedFlag = false") conditions.append("closedFlag = false")
if filters.get("member_id") is not None: if filters.get("member_id") is not None:
conditions.append(f"owner/id = {filters['member_id']}") conditions.append(f"resources/member/id = {filters['member_id']}")
if filters.get("unassigned", False): if filters.get("unassigned", False):
conditions.append("resources = null") conditions.append("resources = null")
board_ids: list[int] = filters.get("board_ids") or [] board_ids: list[int] = filters.get("board_ids") or []