Merge main into feat/flowpilot-migration

Brings in PR #141 (PSA ticket management) so FlowPilot can ship on top
of a unified main. Two manual conflict resolutions:

1. CLAUDE.md — kept the FlowPilot ai-handoff rewrite (`.ai/`-driven
   protocol). The pre-rewrite reference content (CW integration notes,
   lessons archive, env vars table) lives in `docs/connectwise/`,
   `docs/LESSONS-ARCHIVE.md`, and DEV-ENV.md by design.

2. frontend/src/pages/AssistantChatPage.tsx — both conflict regions
   were purely additive. Concatenated FlowPilot's Phase 2-9 state hooks
   (facts, activeFix, preview*, scriptPanelOpen, templatizeQueue) with
   PSA's spin-off ticket state (linkedTicket, showNewTicket, spinOffHint).
   Both modal mounts (TemplatizePrompt, ShortcutsHelpOverlay,
   NewTicketModal) kept. All setters wired by either branch are intact.

Verification:
- `tsc -b` clean across the merged tree.
- Browser smoke-test (Session B fixture): Phase 9 ProposalBanner
  ("Run AI-drafted PowerShell to recover SSL VPN") renders alongside
  PSA's new Tickets sidebar icon. Console clean.

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>

backend/tests/test_psa_tickets.py

@@ -0,0 +1,55 @@
+# backend/tests/test_psa_tickets.py
+"""Routing and auth tests for new ticket management endpoints."""
+import pytest
+
+
+@pytest.mark.asyncio
+async def test_create_ticket_requires_auth(client):
+    """POST /tickets returns 401 without auth."""
+    response = await client.post(
+        "/api/v1/integrations/psa/tickets",
+        json={
+            "summary": "Test", "company_id": 1, "board_id": 1,
+            "status_id": 1, "priority_id": 1
+        },
+    )
+    assert response.status_code == 401
+
+
+@pytest.mark.asyncio
+async def test_list_resources_requires_auth(client):
+    response = await client.get("/api/v1/integrations/psa/tickets/1/resources")
+    assert response.status_code == 401
+
+
+@pytest.mark.asyncio
+async def test_search_tickets_returns_paginated_shape(client, auth_headers):
+    """search endpoint returns TicketListResponse shape when no PSA connected."""
+    response = await client.get(
+        "/api/v1/integrations/psa/tickets/search",
+        headers=auth_headers,
+    )
+    # No PSA connection → 400 or 502; with PSA → 200
+    assert response.status_code in (200, 400, 502)
+    if response.status_code == 200:
+        data = response.json()
+        assert "items" in data
+        assert "total" in data
+        assert "page" in data
+
+
+@pytest.mark.asyncio
+async def test_update_status_requires_auth(client):
+    response = await client.patch(
+        "/api/v1/integrations/psa/tickets/1/status?status_id=5"
+    )
+    assert response.status_code == 401
+
+
+@pytest.mark.asyncio
+async def test_ai_parse_requires_auth(client):
+    response = await client.post(
+        "/api/v1/integrations/psa/tickets/ai-parse",
+        json={"prompt": "New ticket for Acme"},
+    )
+    assert response.status_code == 401